> > > BTS Fans - If you have received confirmation of your booking congratulations! Please allow time for the booking to be updated in your online account! < < <
@greynovember13
Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Thanks!
We experienced high demand this morning for our
@TheSnuts
presale which led to technical difficulties. We apologise to all Snuts fans for any inconvenience caused. General sale for 8th June will be available from 10am on 11/12/2020
Attention BTS fans! We’re getting a lot of queries about the London shows this weekend, but a lot of the info is covered on our help page >> << please check here first!
FAO Wireless Customers - All customers who have requested refunds for Wireless 2020 should receive them no later than 12th June 2020. All refunds will be credited to your original payment card. If your payment card has expired, please follow this link >>>
@lnimhurchu
Thanks, Unfortunately we can only assist with events in England, Scotland and Wales. For assistance with Irish events please contact
@TMIrelandHelp
Thanks!
If your festival instalment plan payment has failed, don't worry! We’ll attempt to charge cards again today. If your card fails again our CS team will be in touch via email in the next few days with further info. There’s no need to contact us, your tickets are still secure.
BTS fans! Remember that a confirmation of booking can take 72 hours to come through by e-mail - Check your order history for any processed bookings > >
If you have contacted Ticketmaster CS and raised a ticket with us, we will respond and resolve before entry into
@Parklifefest
. Please bear in mind there are a number of resolution points at the venue should you need any further support.