ThreeUKSupport @ThreeUKSupport Twitter profile

Last Seen Profiles

@tylerdean210

@definitionofily

@Tox_RL

@deliciae_io

@pengen_stw

@vermichaelli

@mrsexynobody

@pengen_stw

@deeryeo

@ChachiPockets

@NYKagenda

@capoglu_yasin

@ManSing77769394

@jiri_banka

@sadaf_askimiz_

@nenepipp

@William21382865

@airair1980

@Vegapunk09

@Vincent_Jerome_

@tnfmk

@BricaudFranck

@putiapp

@tunakaya_yk

@rt777777777777

@youngmanuuu

@GGLimitless

@wo89126568

@gdgbjfgn

@Pontifex

@sextoylover

@TheDotOfB

@little_finches

@MoonTheWeeaboo

@MoJoadams98

@WerniUHere

ThreeUKSupport

@ThreeUKSupport

5 years

we’re currently experiencing technical difficulties with voice, text and data, meaning some of you will be experiencing intermittent service. please accept our apologies, we’re sorting this out right now. check back here for updates

839

176

481

ThreeUKSupport

@ThreeUKSupport

3 years

If you're having issues connecting on Whatsapp, Instagram or Facebook, we've been made aware they are experiencing a global outage. We're unable to provide updates because the issue isn't being caused by the Three network. Thanks for understanding.

64

16

194

ThreeUKSupport

@ThreeUKSupport

7 years

We’re aware that some customers are experiencing problems with mobile internet services. Calls & texts are unaffected. (1/2)

372

103

185

ThreeUKSupport

@ThreeUKSupport

7 years

Anyone needing access to a phone/charger in #GrenfellTower area please pop into any one of our London stores. We’ll be happy to help.

8

120

169

ThreeUKSupport

@ThreeUKSupport

7 years

The issue affecting mobile internet for a number of customers has now been resolved. We apologise for any inconvenience caused.

127

27

145

ThreeUKSupport

@ThreeUKSupport

7 years

Customers affected by the hurricanes in the Caribbean, please don’t worry about using your phone to contact loved ones during this time(1/2)

15

49

137

ThreeUKSupport

@ThreeUKSupport

7 years

@jamie_genevieve Hey Jamie 👋 Sorry about that 😟 We had an outage yesterday but it's sorted now. As an apology, here's a wee GIF we think you'll love 👇 >Ian

1

3

112

ThreeUKSupport

@ThreeUKSupport

4 years

@matissearmani we're working on building the uk's fastest 5G network, which will help us provide visitors to Stamford Bridge with the very best 5G service - Kimberley

5

2

96

ThreeUKSupport

@ThreeUKSupport

4 years

@danbond We're not changing our roaming stance Daniel, what's free just now will continue to be free after Brexit 👍 -Kymberlie

5

4

94

ThreeUKSupport

@ThreeUKSupport

7 years

We'll reimburse all associated costs. (2/2)

2

28

95

ThreeUKSupport

@ThreeUKSupport

3 years

@unfinishedaaron Hi Ron. We've still no plans to change our EU roaming charges -Kirsty

10

2

85

ThreeUKSupport

@ThreeUKSupport

5 years

if you've been affected by Hurricane Dorian in The Bahamas, get in contact when you can & we'll refund all associated call/text/data costs between 01/09 and 06/09

31

8

75

ThreeUKSupport

@ThreeUKSupport

5 years

@DavidC_420 🙄 >FC

1

73

ThreeUKSupport

@ThreeUKSupport

7 years

If you've been affected by events in Mexico, get in contact when you can & we'll refund all associated call/text/data costs.

11

18

74

ThreeUKSupport

@ThreeUKSupport

7 years

Some customers are having issues making calls & sending texts. We’re working on getting sorted asap, sorry! Keep an eye on our feed for info

185

60

67

ThreeUKSupport

@ThreeUKSupport

5 years

good morning, if you’re still having issues connecting to our network this morning, please do try and restart your phone or turn your airplane mode on and off again. this will help to reconnect you.

124

9

65

ThreeUKSupport

@ThreeUKSupport

8 years

Some of you are having trouble getting online. Please accept our apologies – we’re sorting this out right now. Check back here for updates.

187

41

59

ThreeUKSupport

@ThreeUKSupport

5 years

@jamie_and_bikes hey Jamie 👋 don't worry, brexit or no brexit, our roaming won’t change 😎🇪🇺 >JB

3

6

47

ThreeUKSupport

@ThreeUKSupport

3 years

@TacticalChels_ A very happy birthday to you! -Fraser

3

2

53

ThreeUKSupport

@ThreeUKSupport

5 years

@Farda_Alphonso we'll all link up and go to heaven instead 😇 if you're having any issues we're here to help, Farda 🦸 if you pop over the full postcode, and let us know what phone you’re using, we’ll check out what’s going on 🔍📶 -Kim

0

8

53

ThreeUKSupport

@ThreeUKSupport

5 years

@ConstableChaos you deserve the best ❤ unlimited is the way to go 👏 #GoRoam , 71 destinations and still counting😎>VJ

4

1

53

ThreeUKSupport

@ThreeUKSupport

7 years

We’re sorry for any disruption caused and are working to fix the issue as soon as possible (2/2)

92

34

50

ThreeUKSupport

@ThreeUKSupport

6 years

If you've been affected by the Indonesia earthquake & don't have Go Roam included in your plan, please get in contact when you can and we’ll refund all associated call/text/data costs between 05/08 and 12/08. For more info >

8

17

48

ThreeUKSupport

@ThreeUKSupport

6 years

@chloehalladey @EE @ThreeUK also, check out the fantastic benefits of being a Three customer, Chloe 👉 >CW

2

0

50

ThreeUKSupport

@ThreeUKSupport

5 years

Following yesterday's network issues, everything is now up and running again. The problem occurred during some maintenance work. In case you’re still experiencing trouble, please turn your phone off and on, or toggle airplane mode, to reboot your connection to Three. (1/2)

182

4

44

ThreeUKSupport

@ThreeUKSupport

4 years

how to tell if you've received a scam (or 'smishing') text, and what to do about it. clue👉don't click on any links and forward to 7726

What on earth is a smishing text? | Blog | Three

Never heard of smishing? We've got info on what they are, what they look like and what to do if you get one.

www.three.co.uk

70

7

38

ThreeUKSupport

@ThreeUKSupport

5 years

@tia_night12 🔪🍆 >FC

1

0

35

ThreeUKSupport

@ThreeUKSupport

10 years

@AlanPardewNUFC Hi Alan, did Joe activate international roaming before he left? >CC

4

98

36

ThreeUKSupport

@ThreeUKSupport

5 years

if this doesn’t sort it or you’d like to discuss your options, please give us a call on 333 so we can give you individual customer care. thanks for bearing with us. we realise the impact this had. we messed up, we’re sorry and we’ve worked as hard as we can to fix it quickly. 2/2

88

0

33

ThreeUKSupport

@ThreeUKSupport

9 years

We had some network issues earlier today but we can confirm they’re now resolved. We’re really sorry for the inconvenience this has caused.

57

17

34

ThreeUKSupport

@ThreeUKSupport

6 years

@LewisCapaldi hey Lewis, sorry that muscle flex didn't work on Insha 💪 can't say you didn't try 😉 did you get things sorted with Apple in the end to get a new phone? 😊 >DD

1

0

34

ThreeUKSupport

@ThreeUKSupport

7 years

@JamieWestonTech destinations in the future. Canada is a popular suggestion, so it may be somewhere we consider. We'll be sure to update

0

26

ThreeUKSupport

@ThreeUKSupport

9 years

@JessyStanworth ...your credit report and any issues which may have impacted your application. >LK

2

23

ThreeUKSupport

@ThreeUKSupport

7 years

Update: All customers should now be able to make/receive calls. Please restart your phone if still experiencing issues.

23

20

33

ThreeUKSupport

@ThreeUKSupport

7 years

It's #ThrowbackThursday 🙌 What was your first mobile phone? 👀 We're here 'til 9pm to reminisce and answer your questions 👊🕘

47

5

33

ThreeUKSupport

@ThreeUKSupport

7 years

The issue with our partners which was affecting roaming in France, Portugal & Luxembourg has now been fixed. We apologise for inconvenience.

28

5

30

ThreeUKSupport

@ThreeUKSupport

8 years

@joshua_pieters Sorry we're very busy today Josh :( Is there anything we can help you with here at social media? >CC

1

29

ThreeUKSupport

@ThreeUKSupport

10 years

@Lillykins7 If you DM your email address, along with the other details we requested, we can take you offline for this. Cheers >K

0

26

ThreeUKSupport

@ThreeUKSupport

6 years

#snowmageddon means our teams in glasgow who usually help you on Twitter have had to go home, we'll be back online when the #beastfromtheeast calms. in the meantime please take a look at our support pages

6

8

27

ThreeUKSupport

@ThreeUKSupport

9 years

Just some of our amazing Guys 'n' Gals working hard tonight here in the social media team #makeitright http://t.co/DxhKs8NObU

12

5

28

ThreeUKSupport

@ThreeUKSupport

6 years

@sineadsaintelle Miss Vannnjjjiiieee ✨ >SC

0

2

27

ThreeUKSupport

@ThreeUKSupport

7 years

Morning Twitter! 👋 Need some help? We're on the keys 'til 9pm 🕘👨‍💻

3

2

27

ThreeUKSupport

@ThreeUKSupport

9 years

Some of you are having trouble getting online. Please accept our apologies – we’re sorting this out right now. Check back here for updates.

31

25

ThreeUKSupport

@ThreeUKSupport

9 years

@StephSharman Sounds like our kind of Saturday night, Stephanie ;-) >GG

0

23

ThreeUKSupport

@ThreeUKSupport

3 years

@Vitt2TsNoC Hey Vittoria, we had our Go Roam before the EU law regarding roaming charges was in place, so after Brexit we are continuing to have Go Roam on all of our plans. We won't be introducing more charges :) -Scott

1

3

26

ThreeUKSupport

@ThreeUKSupport

2 years

@eiecampaign Hi there - As with all mobile networks, Three follows the guidance and implements the decisions of the BBFC, to block sites classed as containing adult content. This website was initially classed as such in error, and after receiving complaints we acted quickly to unblock it.

5

1

24

ThreeUKSupport

@ThreeUKSupport

4 years

@jahrealist you need to follow us before we can slide into your dm's, Jah. have you ever twittered before? -Chris

1

24

ThreeUKSupport

@ThreeUKSupport

8 years

Nailed it @Maisie_Williams @ThreeUK

Three UK

@ThreeUK

8 years

'Blackspots were an enemy I just couldn't conquer' Until NOW... @Maisie_williams

56

222

922

4

3

18

ThreeUKSupport

@ThreeUKSupport

7 years

Morning everyone 👋 We're on the keys, bright eyed and bushy tailed 😄☕ Have a question? We'll have the answer 👊

5

2

20

ThreeUKSupport

@ThreeUKSupport

3 years

@DavidJParkes Our Go Roam service isn't going anywhere, David. We've always said we're not going to charge customers extra to use this service, and we're sticking to that promise. You can use allowances, free of charge, in 71 countries worldwide -Chris

3

0

20

ThreeUKSupport

@ThreeUKSupport

10 years

@AlanPardewNUFC Loic and Yohan have maybe stooped him from tapping up more of their countrymen or Zlatan could have caller ID... #howay

0

27

21

ThreeUKSupport

@ThreeUKSupport

7 years

Good Morning! 😀 Let's make it a good one. We'll provide the answers to your Three Questions, and you provide the memes. Deal? 🤝

29

1

19

ThreeUKSupport

@ThreeUKSupport

5 years

has anyone else been blown off their feet by storm Eric today? 💨 at least we all have an excuse to spend our full saturday in bed now 🛌💤 if you need us, we'll be here till 8pm hiding from the wind and rain ☔ >KH

3

1

19

ThreeUKSupport

@ThreeUKSupport

7 years

Our teams have been working hard to fix earlier issues with text/calls. All services are now restored. We apologise for inconvenience. (1/2)

35

5

18

ThreeUKSupport

@ThreeUKSupport

5 years

it's finally february 💃🥳 did january last 8465952 days, or was it just us? we're here to help, and kick off a brand spanking new month 'til 9pm tonight 🙌

4

0

17

ThreeUKSupport

@ThreeUKSupport

4 years

@Kizzaa1995 we're sorry for the delay in getting back to you on this one. can you tell us a little more about what's happened? - Salman

1

0

2

ThreeUKSupport

@ThreeUKSupport

9 years

@KeetPotato Hi Keek, is there anything we can help you with? >MJ

2

1

17

ThreeUKSupport

@ThreeUKSupport

6 years

saturday got us feelin' like... 😍🛏 got a question? 🤔 just pop us over a tweet or slide into our DM's 'cos we're here til' 8pm 🥳

5

1

15

ThreeUKSupport

@ThreeUKSupport

6 years

Morning Twitter! 😄 Need some help? We're on the keys 'til 9pm 🕘

31

0

17

ThreeUKSupport

@ThreeUKSupport

4 years

@PetrovskiUno we're currently building the uk's fastest 5G network with rollout in london due to begin next month, so bear with us, we're working on making the network the best it can be. - Kimberley

0

1

17

ThreeUKSupport

@ThreeUKSupport

8 years

Today is THE day.

Three UK

@ThreeUK

8 years

Today is THE day. Use your phone abroad at no extra cost in 42 destinations 🙌 🎊 #holidayspam

36

27

60

22

9

15

ThreeUKSupport

@ThreeUKSupport

5 years

we're super excited for the snow moon tonight 🌕 hope everyone's ready for it 😎 in the meantime, we'll be answering all your queries 🧐 catch us here 'til 9pm

4

2

15

ThreeUKSupport

@ThreeUKSupport

3 years

@1stjanna Good news. We still offer roaming free of charge both EU and around the world. However, we’ve changed the T&C’s slightly. This means from July 1 our fair use limit for data while in the EU will reduce from 20GB per month to 12GB -Laura B

8

4

15

ThreeUKSupport

@ThreeUKSupport

3 years

@DavidJParkes We look forward to you switching then, David -Chris

0

17

ThreeUKSupport

@ThreeUKSupport

3 years

@matthewdh1993 Hi Matt, we're not reintroducing roaming charges. The only change is that our fair usage limit in Europe will change to 12GB which is in line with our Go Roam Around the World limit. -Kymberlie

2

18

ThreeUKSupport

@ThreeUKSupport

6 years

@kirstysmithUK @O2 @ThreeUK we can't wait to welcome you to the family, Kirsty 🤗❤ >JB

1

17

ThreeUKSupport

@ThreeUKSupport

4 years

@AZ_Bassit Hey there, what is this about? -Ankita

3

15

16

ThreeUKSupport

@ThreeUKSupport

5 years

so it's Monday... LOL it's not, it's Friday. we're just messing 😈 we're on hand till 9pm tonight ✌️

4

0

16

ThreeUKSupport

@ThreeUKSupport

5 years

we feel like we just blinked and the weekend is over 😢 we're already counting down the days until friday again 📆 if you need us, we'll be here till 9pm recovering from this weekends antics 🤒

4

1

16

ThreeUKSupport

@ThreeUKSupport

5 years

@fintanbear thanks so much for such an amazing reply Andy - we're so glad you loved your gifts 💗 you've genuinely made our day 😊 we're glad your boiler got fixed in the end too, even if you did have a chilly few days 🥶 thanks for being part of the three family, we love you 💕 >NM

1

0

16

ThreeUKSupport

@ThreeUKSupport

7 years

Early birds, how are you all? 😎 We're here to answer all of your questions 'til 8pm 🕗

24

0

16

ThreeUKSupport

@ThreeUKSupport

6 years

is it friday yet? 😴 no? okay ☹️ if you need us, we'll be snuggled up right here, ready to help 'til 9pm 👍

2

0

15

ThreeUKSupport

@ThreeUKSupport

3 years

@2_4_rs For the foreseeable future we'll still have Europe within our Go Roam service. We don't see that changing anytime soon. -Iain

4

0

16

ThreeUKSupport

@ThreeUKSupport

11 years

We're having some issues with our data network this morning. It's being worked on as a priority, sorry for any inconvenience. More to follow

194

211

13

ThreeUKSupport

@ThreeUKSupport

5 years

goood morning everyone 😍 hope you're all feelin' as snazzy as we are 🥳 the team will be here having a boogie till 8pm, so fire your questions our way 🔥

11

1

15

ThreeUKSupport

@ThreeUKSupport

6 years

who else has got that #FridayFeeling 🙌 we know we do 🎉 we're here to answer your tweets until 9pm 😁😘 come and show us some love!

5

2

15

ThreeUKSupport

@ThreeUKSupport

5 years

roses are red....violets are blue. we're here till 9pm to see you through 💕drop us a tweet, lets feel the love 😍 Happy Valentines Day folks 🌹

1

0

13

ThreeUKSupport

@ThreeUKSupport

6 years

don't say it...don't say it 😖... *explodes* IT'S CHRISTMAS EEEEVE 🤩🤩🎄🎅!! we're here to share our festive cheer till 6pm 😘💜

4

0

12

ThreeUKSupport

@ThreeUKSupport

6 years

it's finally friday 🍾💃 got a question? we'll be there for you 'til 9pm ❤️

14

0

14

ThreeUKSupport

@ThreeUKSupport

4 years

@Kenarf We're not changing our roaming stance, regardless of what happens with Brexit 🙂 -Kymberlie

2

0

14

ThreeUKSupport

@ThreeUKSupport

4 years

@Kizzaa1995 oh no, that's not good. if you come through to us here: we'll look into that for you. we're quite busy, so you might have to try a few times to get on the chat, but keep trying so that we can get this sorted out for you -Petey

0

5

ThreeUKSupport

@ThreeUKSupport

6 years

goooood morning little tweeters 🌄 we're here and ready to make your day a little easier 💜 give us a shout until 9pm 😁

4

3

14

ThreeUKSupport

@ThreeUKSupport

5 years

we woke up and thought it was wednesday, but then soon realised it's only tuesday.... 🙄if you're needing some extra help to get through the day, we're only a pour away and serving until 9pm 🤟

3

0

14

ThreeUKSupport

@ThreeUKSupport

6 years

on wednesdays we wear pink... happy mean girls day 💋 need help? don't add us to your burn book, drop us a tweet - we're here until 9pm ❤️

0

14

ThreeUKSupport

@ThreeUKSupport

5 years

following a processing error, some customers have had their direct debit payment collected early. we’re sorry for any inconvenience caused. if you've been negatively impacted, please get in touch on 333, or find more info here 👉

61

6

14

ThreeUKSupport

@ThreeUKSupport

7 years

We’re aware some customers are experiencing issues making & receiving calls. We’re sorry for inconvenience & working to fix as soon as poss.

19

12

14

ThreeUKSupport

@ThreeUKSupport

7 years

We're aware of an issue with roaming in France & Portugal & working hard to resolve with partners there. Our apologies for inconvenience.

67

10

13

ThreeUKSupport

@ThreeUKSupport

5 years

it's new year's eve eve 🙌 (we don't know what actual day of the week it is though - does anyone? 🤷‍♀️) we're here to help 'til 8pm for anything you need, then we're off for a disco nap 😴

11

1

11

ThreeUKSupport

@ThreeUKSupport

7 years

Morning Coffee ✅ Warm Porridge ✅ The answers to your Three questions? A big ✅ for that too 😉 We're here 'til 9pm 👨‍💻

43

1

13

ThreeUKSupport

@ThreeUKSupport

6 years

Happy Sunday everyone! We're online until 8pm and here to help with everything Three 🕘

8

1

14

ThreeUKSupport

@ThreeUKSupport

5 years

Another weekend over, but don't fret! We're here until 8pm to help you beat the Sunday blues 🤗

20

0

12

ThreeUKSupport

@ThreeUKSupport

5 years

we hope you had a great Christmas yesterday 😍🎄 was Santa good to you all 🎅? we're back in the office today (still thinking about last night's dinner) and are open till 6pm 😘

4

0

12

ThreeUKSupport

@ThreeUKSupport

9 years

@TheVampsJames Sorry about this James :| Can you fill in this form so we can get this sorted for you? http://t.co/QdFOtEVb2v <Marc

1

8

14

ThreeUKSupport

@ThreeUKSupport

6 years

happy october 🎃🍂 the countdown to halloween is officially on 👻 we're here until 9pm tonight for anything you need 👩‍💻

6

2

13

ThreeUKSupport

@ThreeUKSupport

6 years

@walby1993 [1/2] Hi Natalie, we've supported The Attitude Foundation and made a donation on behalf of ourselves and Alaska and we're making some fun content that we think will be enjoyed by our LGBT+ customers and everyone else who...

1

13

ThreeUKSupport

@ThreeUKSupport

5 years

brrrr, is everyone else feeling the cold today? 🥶 you'll find us here, keeping toasty, until 9pm 🍵

0

12

ThreeUKSupport

@ThreeUKSupport

5 years

last day of the year! 🥳 we hope you all have a smashing new year 🍾🎆 we'll be here till' 6pm to help you through the last few hours of 2018 🤩

3

0

10

ThreeUKSupport

@ThreeUKSupport

3 years

@lifemademe Hey, Paul. Yes, our unlimited data plans are unlimited. Data speed tests can vary, and it depends on how the test software works. We've seen some speed tests at 800mbps. That's about 100MBps, so a 10 second test could easily hit over 900MB -Pete

0

2

12

ThreeUKSupport

@ThreeUKSupport

5 years

when you wake up thinking it's friday, but it's actually thursday 😩 only one more day to go until the weekend 🕺 you'll find us here till 9pm dreaming about tomorrow 💭

1

0

12

ThreeUKSupport

@ThreeUKSupport

5 years

brrr, it's a chilly one here at Three HQ this morning ❄️ we're grabbing a cuppa to warm up ☕️ we'll be here, all nice and toasty and ready to answer your q's 'til 9pm 🙌

5

0

10