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Sprig Profile
Sprig

@Sprig

2,075
Followers
390
Following
443
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1,591
Statuses

All-in-one product experience platform that empowers product teams to optimize their customer journey from start to finish. Learn more at

San Francisco, CA
Joined March 2018
Don't wanna be here? Send us removal request.
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@Sprig
Sprig
2 months
🔍 Unlock Deeper Product Insights with #AI Analysis for Replays! 🙌 Instantly extract valuable insights from your users' product experience with AI Analysis for Replays. No more sifting through session clips – just rapid learning at your fingertips! 💡 Key Features: 👉…
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@Sprig
Sprig
1 year
🚧When you're building a product experience, there are plenty of opportunities to embrace and pitfalls to avoid. ⭐Join us as we partner with @producthunt to cover the Top Dos and Don'ts of Building a Product Experience. Sprig CEO & Founder Ryan Glasgow and Head of Product Ning…
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@Sprig
Sprig
10 months
AI has always been at the core of our product. Since the inception of Sprig, we have invested in artificial intelligence to support our mission of helping teams understand users’ experiences in real time. Today, we’re excited to share our AI vision for user insights: (1/4)🧵
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@Sprig
Sprig
3 years
The best Product Managers have a never-ending appetite for learning. As with any role, knowledge and skills strengthen with experience. But sometimes your best learning tools are your peers. Here are 20 PM lessons curated from the top industry leaders on Twitter. 👇🧵
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@Sprig
Sprig
3 years
Hey there 👋 We’re Sprig (you might have formerly known us as UserLeap) and it’s a big day for our team. In addition to our brand new name, we’re also announcing the launch of our new, all-in-one product research platform . 🧵 - 1/6
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@Sprig
Sprig
2 years
You know that colleague who sends emails with no greeting, no full sentences, no sign-off? They're short on time. They're not reading your 10-page, evidence-based report. And you need to meet them where they are now. Here's how.
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@Sprig
Sprig
3 years
Big news today from the @userleap team! We’re partnering with @a16z to lead our $38M Series B & @lennysan as an angel investor. We’re thrilled to be able to continue helping companies of all sizes bring customer insights into every product decision.
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@Sprig
Sprig
3 years
It’s a big day for the UserLeap team! Today we announced our $16M Series A led by @Accel to make continuous research possible for product teams. We’re also live on Product Hunt! Be sure to check us out and leave feedback.💬 Head to to read the news👇
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@Sprig
Sprig
1 year
Introducing Sprig Replays and GPT-Powered AI Analysis 🚀 🌟We're excited to announce the biggest expansion of our platform in two years to make it easier than ever to deeply understand your users' product experience. Learn more:
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@Sprig
Sprig
2 years
Hey Product Managers & aspiring PMs! 👋 We're pumped to partner with @productschool to give you free access to Sprig to improve prioritization, power successful launches, and inform user-driven products. This is a tool you'll take with you! Learn more:
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@Sprig
Sprig
3 years
All great PMs have a North Star metric that they use to help keep priorities aligned. @lennysan gathered the metrics chosen by 40+ growth-stage tech companies, and analyzed how they use them so that you can choose your own - via @a16z 👇
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@Sprig
Sprig
2 years
6 Important User Research Trends for 2022 by @cagan 🧵:
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@Sprig
Sprig
1 year
We've got big news today at Sprig! We're welcoming @al_clevin , co-founder of @JoinLearners , as a Sprig Advisor. For over 10 years, he’s advocated for research as a critical part of successful product growth — and now he's helping us spread that mission.
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@Sprig
Sprig
1 year
Serious truths from @jmspool 👇
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@Sprig
Sprig
2 years
We are excited to announce that Elizabeth Walton Egan is joining the Sprig team as Chief Marketing Officer!
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@Sprig
Sprig
3 years
Sprig's new concept testing seamlessly integrates with @figmadesign so you can get design feedback and iterate fast. Just paste in the link, add your questions, and share directly with your users! Learn more at
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@Sprig
Sprig
3 years
We're excited to partner with @Amplitude_HQ , @mParticle , @firstround , @productboard & @OpenViewVenture for our upcoming interview series: The Biggest Launch 🚀 The lineup is 🔥 - Feb 4: @manikgupta - Feb 11: @jiaonazhang - Feb 18: @sriramk Register ~>
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@Sprig
Sprig
1 year
@Suhail It's overly broad, results are noisy, & it doesn't capture true customer health. Most people use it because....execs love it. Not because it's actually helpful. We wrote about this on our blog & suggestions for teams to move beyond NPS:
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@Sprig
Sprig
3 years
It's never been easier to build a startup. In his latest 'Not Boring', @packyM points out why companies in nearly every industry are starting to feel competitive pressure. Be sure to save this info-packed weekend read- on how User Research is evolving.
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@Sprig
Sprig
3 years
We’re giving 3 lucky teams of 3 a seat in @ttorres September Continuous Discovery Masterclass (for free)! That’s a $4,500 value/team ($1,500 per person). It takes less than 5 mins to apply for the scholarship here: More on why we’re doing this ⬇
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@Sprig
Sprig
1 year
Big news🎉Sprig has integrated with @userinterviews At Sprig, we fuel product success through research across the product lifecycle. We already enable teams to test concepts & prototypes w/their own users to ensure they hit the mark. Today we're taking that to the next level.
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@Sprig
Sprig
3 years
7 Tools for the Customer-Obsessed PM: - @productboard to consolidate customer feedback - @Amplitude_HQ to visualize user behavior - @getstream_io to build in-app chat & activity feeds - @fullstory for experience-focused analytics
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@Sprig
Sprig
6 months
Today, we’re excited to announce our newest innovation in the product experience insights space: Sprig AI Product Insights Feed. We've integrated the now-popular News Feed concept that Facebook introduced in 2006 and generated the feed content with product insights entirely from…
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@Sprig
Sprig
1 year
We’re thrilled to be an official sponsor of @figma 's annual design conference  #Config2023 Join this incredible community of Design & Product teams on June 21 & 22 live in San Francisco or virtually from around the world:
@figma
Figma
1 year
The Config lineup is LIVE. 75+ speakers. 50+ sessions. 2 days. Join us June 21 & 22 🥳
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@Sprig
Sprig
3 years
Guess what time it is? It's time to add Episode 3 of the People Driven Podcast to your weekend playlist! Learn how @amplitude_hq ’s @johncutlefish , sees the PM role change based on culture and how he empowers teams to be successful.
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@Sprig
Sprig
3 years
Sprig now delivers the three pillars of product research—video interviews, concept testing, and surveys—so you don’t need to juggle multiple research platforms. Let’s dive in to see what that actually means for your product team 🤿 - 2/6
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@Sprig
Sprig
11 months
Last day of #Config2023 ! We're here in full force, ready to talk Sprig and design! Come say hello👋 #figmaconfig #figma #design
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@Sprig
Sprig
2 years
We've got news to share today! Actually, we shared the news earlier this morning at #UXRConf by @JoinLearners 🌱. We announced Sprig's Unmoderated Concept & Usability Testing solution, which makes it easy to test concepts and prototypes with your own users.
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@Sprig
Sprig
3 years
Product management hinges on iteration. Once you’ve shipped a product, your job is to listen, empathize, and take incremental steps to add value for your users, bit by bit.
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@Sprig
Sprig
3 years
Spoiler alert: You don’t need to learn 20+ research methods to run A+ user research. There are only 4 UX research methods you absolutely need to know: 1️⃣ User interviews 2️⃣ User surveys 3️⃣ Microsurveys 4️⃣ Usability testing Don’t overcomplicate it. 😌
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@Sprig
Sprig
1 year
We launched a huge update to make testing even more seamless. Now you can import prototypes from @figma @AdobeXD @InVisionApp @sketch @MiroHQ @framer @marvelapp @ProtoPieApp @just_in_mind @axurerp @webflow @googledrive in just 1 click to easily launch a concept test in Sprig.
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@Sprig
Sprig
1 year
Some serious NPS truths from @noamseg 👏
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@Sprig
Sprig
3 years
@nodejs You know we are! We're looking for a Full-Stack Engineer to join our fast-growing team & change the future of user research with us.
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@Sprig
Sprig
2 years
Embrace the 30-30-30 model. 1/3 focused on growth. 1/3 focused on existing customers. 1/3 focused on technical/design/culture debt. Listen to @ryanglasgow and Srinivas Krishnamurti from @productboard chat about creating customer-centric products. 👇
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@Sprig
Sprig
3 years
There's nothing like the feeling you get when your favorite products become customers! Join us in welcoming @Loom to the UserLeap family 🥳 Loom was named a top 50 US startup on the rise (Linkedin) & the next big thing in remote work (Forbes). Proud to be working with them 🚀
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@Sprig
Sprig
2 years
The best user research starts conversations; it doesn’t end them.
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@Sprig
Sprig
3 years
“You can't rely on your customers to figure out what to build. They can really only tell you what outcomes they're looking to achieve.” - @ryanglasgow Our CEO sat down with @firstround to talk about the most common hurdles every PM faces, check it out!
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@Sprig
Sprig
2 years
We're working on something super fun 👀 Sneak peek below. Comment or DM us if you would like one (just in time for valentines day ❤️)!
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@Sprig
Sprig
2 years
Sprig makes it easy for user researchers and PD&E teams to conduct research across the entire product development lifecycle. And now we’re investing in partnerships with @segment & @userinterviews to make it even easier. Get a sneak peek:
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@Sprig
Sprig
1 year
We teamed up with @lennysan to talk about one of the most important, but hardest-to-learn skills in Product Management: Product Sense Product sense requires both empathy and creativity and takes time to hone. If you're looking to take your product management skills to the next…
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@Sprig
Sprig
3 years
Creator: @abarrallen Lesson: Your product roadmap reveals your company values.
@abarrallen
Allison Barr Allen
5 years
To really understand what’s important to a company, ask to see their product roadmap. It reveals almost everything.
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@Sprig
Sprig
1 year
We're pumped Sprig's new Prototype Integrations launch is taking off on @ProductHunt ! Connect in one click with incredible design partners and choose between testing with your own users OR testing with a panel via our panel partner @userinterviews
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@Sprig
Sprig
3 years
We're so grateful to be a part of Jay's mission. 🥰
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@Sprig
Sprig
3 years
“Choosing a problem that matters, even if your work is average, will generally yield a better outcome than choosing a terrible problem, even if your work is excellent.” - Ayo Omojola, Head of Product, @CarbonHealth - via @firstround
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@Sprig
Sprig
1 year
Our mission at Sprig is to make experiences that matter. Not only for our customers but more importantly for our customers' users - all 5 billion+ of them. When our customers like @RobinhoodComms , @NotionHQ , and @loom make user-informed decisions that lead to wins, we…
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@Sprig
Sprig
1 year
Thanks for the shoutout in your Continuous User Feedback Surveys blog post, @userinterviews ! Continuous user feedback is incredibly powerful, when you have the right users 🙌
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@Sprig
Sprig
1 year
The most successful product teams build based on user feedback and collaboration. The top tech companies work together to innovate, iterate, & launch transformative products — we see it firsthand at Sprig. And we developed a framework to let you in on the process 🧵
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@Sprig
Sprig
3 years
Choosing the right tools can be either a relief or a nightmare for product management teams. Before choosing, @hnshah advises that PMs should ask themselves one question: Which tools have a general vs specific purpose?
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@Sprig
Sprig
3 years
And as always, you can still use short, hyper-relevant microsurveys to understand how users are experiencing your website or product, so you can make decisions your customers will love, mind blowingly fast. - 5/6
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@Sprig
Sprig
3 years
Your product experiments are awesome. But they could be faster & more effective. That’s why we’re hosting a panel of product leaders who combine quantitative *and* qualitative analytics to experiment quickly and ship products customers love.
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@Sprig
Sprig
2 years
Don’t overcomplicate UX research... (that only leads to procrastination). You don’t need expensive software. You don’t need to know 20+ UX research methods. You don’t need a huge team. All you need to start with is well-designed research goals. The rest will follow.
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@Sprig
Sprig
3 years
With video interviews, you can skip the hassle of recruiting, scheduling, and conducting individual user interviews, but still get all the juicy insights you need (from your actual customers!) - 3/6
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@Sprig
Sprig
1 year
👀 We’re launching something big tomorrow and we worked with some of the best in product to build it. Follow along to see what we’ve been working on with @lennysan @semanticben @packyM @bermster and many many more!
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@Sprig
Sprig
1 year
You’re brainstorming for a big launch. You’re short on time and $. You can’t waste time building the wrong thing. You’re collaborating with your team in Adobe XD, or maybe you’ve been spending late nights in Figma. But are you designing the right thing? Here’s how to know 🧵
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@Sprig
Sprig
2 years
Did you catch Sprig on the @NasdaqExchange tower?! August has been a huge month for us, and this was icing on the cake to see our name shine bright across Times Square. And, if you missed our big news earlier this month, check out all the details here 👉
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@Sprig
Sprig
2 years
Congratulations to our partner and investor @Figma ! We’re proud that Sprig’s Concept and Usability Testing is a featured integration to change the way design, research, and product teams build successful products.
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@Sprig
Sprig
2 years
Embrace the 30-30-30 model. 1/3 focused on growth. 1/3 focused on existing customers. 1/3 focused on technical/design/culture debt. Listen to @ryanglasgow and Srinivas Krishnamurti from @productboard chat about creating customer-centric products. 👇
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@Sprig
Sprig
1 year
Check out @a16z latest piece on the next wave of B2B AI, featuring Sprig's CEO @ryanglasgow on how we use synth AI to help product teams understand data quickly — to help make decisions in real-time. #GenerativeAI #SynthAI #GPT
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@Sprig
Sprig
3 years
All-time great thread, from a truly great PM!
@shreyas
Shreyas Doshi
4 years
There are Good Product Managers and there are Great Product Managers. There are also Okay Product Managers and Bad Product Managers, but we will focus on the Good and the Great here. Good Product Managers, Great Product Managers, a thread:
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@Sprig
Sprig
3 years
If you’re a SF local, keep your eyes peeled for Sprig IRL! Snap a pic and tag us ( @sprig ) and we’ll send you some swag!
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@Sprig
Sprig
2 years
Until you’ve tested your assumptions, they’re just that. Good PMs have a knack for understanding customers’ needs. Great PMs know that isn’t enough. User research helps you create products your users will love—that drive growth, improve conversion rates, reduce churn, and more
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@Sprig
Sprig
3 years
@JenniferHli Thanks for shouting @Sprig (formerly UserLeap) out in this post @JenniferHli ! We love working with our partners at @a16z .
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@Sprig
Sprig
3 years
Getting ghosted? 👻 According to a recent study, traditional surveys sent via email only get a 10–15% response rate. This is why customer-centric product managers have made the switch to micro-surveys. Read why they're the 🔑 to higher response rates:
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@Sprig
Sprig
11 months
We're always focused on improving our products, and last week the entire Sprig team flew into our SF headquarters to talk product improvements and more! #DreamTeam
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@Sprig
Sprig
3 years
Our very own @Ryanglasgow will be at UX+ 2021. Get your tickets now for this amazing 3-day virtual event!
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@Sprig
Sprig
3 years
We love user research, but even we can admit surveys need to start getting their act together. Bad surveys aren't just a poor experience for users. - Long surveys get fewer responses. - Vague surveys deliver unhelpful information. Ask the right questions at the right time.
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@Sprig
Sprig
1 year
🤔 What if there was an easy way to seamlessly surface and solve customer issues, deeply understand users' needs, and make product decisions with conviction? The highly-requested @Sprig and @Amplitude_HQ integration can help your team get there by uniting …
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@Sprig
Sprig
3 years
One of the biggest mistakes product teams make after going agile is having too many cooks in the kitchen. 👨‍🍳 Small teams allow you to easily align the entire squad on each and every sprint.🏃‍♀️ The Rule: If you can’t feed your agile team with two pizzas, it’s too large 🍕
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@Sprig
Sprig
1 year
We asked @elynnimator , Product Manager at @figma , how she incorporates customer-centric insights into the product roadmap. Her answer? Looking at a framework that puts those insights into both strategic and feature-level buckets.
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@Sprig
Sprig
3 years
👀👀👀 @lennysan thank you for giving us a try!
@lennysan
Lenny Rachitsky
3 years
I recently added a sentiment survey to the end of my newsletter posts and it's so interesting to see the spectrum of responses to the same post.
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@Sprig
Sprig
2 years
Is there anything scarier?
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@Sprig
Sprig
3 years
Curious how confirmation bias can negatively impact product development? Check out this article by @userleap 's VP of Research, @allison_dickin
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@Sprig
Sprig
3 years
Your job isn’t to provide solutions. Your job is to solve problems.
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@Sprig
Sprig
1 year
Check it out: @LaunchDarkly x @Sprig integration is here! Run in-product Surveys & capture Replays targeted at users in specific @LaunchDarkly audience groups to enhance your A/B test results with rich user insights.
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@Sprig
Sprig
3 years
Creator: @KateBour Lesson: Customer research needs to guide your iteration and development
@KateBour
Katelyn Bourgoin 🧠
6 years
It sucks when you’ve got a new product idea and your customer research proves that your assumptions were wrong and no one really wants your product. It sucks way more when you don’t do any research and spend months (or years) building the wrong thing.
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@Sprig
Sprig
3 years
We ❤️ to learn what product leaders are doing to incorporate customers into their processes. Lucky for us, @productboard & @prodcollective have surveyed over 850 PMs & leaders on how they do just that in their 2021 product excellence report. BRB digging through the data 😍
@productboard
Productboard
3 years
We recently partnered with @prodcollective to survey 850+ #productmanagers & leaders. Download "The 2021 Product Excellence Report" for a comprehensive overview of modern #prodmgmt and key takeaways for teams on the path to customer-centricity 🚀
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@Sprig
Sprig
3 years
Wanna take it up a notch? Load a design concept into Sprig, record a few questions, and let hundreds of your users send feedback instantly. - 4/6
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@Sprig
Sprig
2 years
User Research is an investment, not a cost.
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@Sprig
Sprig
3 years
User research should spark new ideas, not validate existing ones.
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@Sprig
Sprig
2 years
Exciting news: Sprig has been chosen for @Forbes 2022 AI 50 List! This list recognizes standouts in private US companies making the most interesting and effective use of artificial technology. (Thread)
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@Sprig
Sprig
1 year
We're joining forces with @DalianaLiu and the @statsigio team, April 6th 🗓 in our SF HQ for a meet up and panel discussion on how making data-driven decisions leads to better products! Drop a comment below 👇 to apply to attend.
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@Sprig
Sprig
2 years
It's important to test assumptions early and often. If you find out you are heading the wrong direction early enough, you can change course before it becomes too late.
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@Sprig
Sprig
3 years
Today we’re announcing a New & Improved microsurvey template gallery! This update adds 50 completely new templates and 11 collections based around specific use cases. Tap the thread to see each collection!
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@Sprig
Sprig
3 years
One of the richest sources of customer experience data is an open-text survey response. But this is also one of the most difficult data formats from which to extract meaningful insights. At UserLeap, we combine AI and human oversight to pull actionable themes together for you.
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@Sprig
Sprig
2 years
📢 Announcement: Stephanie Jenkins is joining Sprig, as Chief Revenue Officer. Stephanie has a strong track record and proven success for scaling growth and will be pivotal for the continued growth and success of Sprig. Welcome to the team!
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@Sprig
Sprig
3 years
Creator: @petergyang Lesson: Community-building & simplification can help your team be more efficient.
@petergyang
Peter Yang
3 years
I return to Instagram's original product principles often when building products: 1. Community first 2. Do the simple thing first 3. Do fewer things better 4. Ride the wave You can apply them by asking these questions:
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@Sprig
Sprig
3 years
Congrats to our friends over at Productboard! They're building wonderful tools for visionary PMs 😄🎉 Here's to their continued success and wide availability of product integrations! 😉
@productboard
Productboard
3 years
Today we announced that Productboard has raised $72M in Series C funding! We will continue to: ⬆️ Enhancing core product functionality ➕ Provide new capabilities for enterprise customers 🚀 Scale our teams and customer base globally learn more here:
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@Sprig
Sprig
2 years
How can behavioral science help boost conversion rates? In @lennysan ’s newsletter, @bermster highlights 5 behavioral design strategies you can try today and breaks down some real-world examples to show them in action. Dig in:
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@Sprig
Sprig
3 years
Why do product research? It’s the only way to ensure you are creating products that: 👉 Are relevant 👉 Deliver a stellar user experience Without product research, you’re just taking a shot in the dark.
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@Sprig
Sprig
1 year
Congrats to our friends at @userinterviews on launching the UX Research Tools Map (and leaning fully into this awesome medieval theme 🏰🦄) And THANK YOU for including Sprig 🙌
@userinterviews
User Interviews
1 year
📯 Hear ye, hear ye! The 2022 UX Research Tools Map— @userinterviews 's annual guide to the ever-changing #UXR software landscape—has arrived! Click the link to explore to start exploring the Realm of UX Research, featuring over 230 tools. 📜 🦄 🏰
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@Sprig
Sprig
6 months
#ProductCon  San Francisco is just around the corner, and we're thrilled to be a sponsor! This product management conference hosted by  @productschool on November 16 will give you an inside look into the product strategies of companies like  @OpenAI , @Instacart , and many others.…
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@Sprig
Sprig
1 year
🔥 new features 🔥 ✔️ drag and drop questions ✔️ expand or collapse questions ✔️ easily add new questions
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@Sprig
Sprig
3 years
@Paul_Grn Ooo Paul that first line is great! 🤩 So glad you like the product, it looks sleek on the @FlaneerInc site 😄👍
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@Sprig
Sprig
3 years
Don’t overcomplicate UX research. It only leads to procrastination or complete avoidance.
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