SoundCloud Support Profile Banner
SoundCloud Support Profile
SoundCloud Support

@SCsupport

51,952
Followers
460
Following
70
Media
183,886
Statuses

Need help? Check out our Help Center: or Status page:

Berlin, Germany
Joined May 2011
Don't wanna be here? Send us removal request.
Pinned Tweet
@SCsupport
SoundCloud Support
2 years
Our users' privacy is important to us. If you have a request involving personal data like Copyright, account access, payments, violations, or legal issues, please go to our Help Center and get in touch with us from there. Thanks for understanding 🧡
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@SCsupport
SoundCloud Support
5 years
@heartjimin_95 Hey there, please fill out this ticket form: and we'll go into more detail. Best /Plebodiah
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@SCsupport
SoundCloud Support
7 years
@sparkworksarts Hey thanks for writing. Not true at all! /O
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@SCsupport
SoundCloud Support
7 years
@alexkotch Thanks for reaching out. We've looked into this account. It has been removed due to a violation of our terms of use.
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@SCsupport
SoundCloud Support
7 years
@soymlk_03 HEY THERE!! No worries, we're not shutting down =) Don't believe every rumor, but DO have a great weekend! /Otis
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@SCsupport
SoundCloud Support
5 years
@taet95 A click does not count as a stream you have to listen to a substantial amount of the track to register a stream /Slobodan
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@SCsupport
SoundCloud Support
7 years
*airhorn* Spread the word: your music isn’t going anywhere. Neither are we.
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@SCsupport
SoundCloud Support
3 years
@ravaretta01 Hey there, we will need the artist to reach out to us directly via this form so we can go into more detail. Thanks for understanding /A.
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@SCsupport
SoundCloud Support
2 years
Hej! We're currently experiencing some downtime, our engineers are working to get this resolved as soon as possible. Check out for updates on our Status page
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@SCsupport
SoundCloud Support
6 years
Hey, we're currently experiencing elevated error rates across all platforms and services. Please bear with us while we investigate and correct the issue. We will be updating our Status Blog with further information: Apologies for the inconvenience.
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@SCsupport
SoundCloud Support
10 years
Hey everyone, we're seeing a large traffic spike. We're on it http://t.co/jSDD8FyN3n
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@SCsupport
SoundCloud Support
10 years
We're back up. Thanks for your patience.
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@SCsupport
SoundCloud Support
10 years
Hey everyone, we've fully recovered now!
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@SCsupport
SoundCloud Support
8 years
Share your latest discoveries on SoundCloud with our repost feature: #Soundcloud101
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@SCsupport
SoundCloud Support
8 years
The problem with accounts being automatically signed out on our apps has now been fixed - thanks for your patience.
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@SCsupport
SoundCloud Support
8 years
We have resolved the recent stats issues, numbers will be back to normal shortly. Thanks for your patience!
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@SCsupport
SoundCloud Support
7 years
Hey everybody, we're performing some maintenance work around reposts, stay up to date here:
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@SCsupport
SoundCloud Support
8 months
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@SCsupport
SoundCloud Support
8 years
Hi everyone. We're experiencing some issues around follows/following. Working on a fix as we speak.
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@SCsupport
SoundCloud Support
9 years
Hey! We're up and running again now. Sorry for any inconvenience this may have caused! / J
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@SCsupport
SoundCloud Support
7 years
@MartinGarrix Hi Martin, we're looking into it. Our team will send you an email shortly. Cheers. /G
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@SCsupport
SoundCloud Support
8 years
Hey everyone, we're currently experiencing some outages, we're working hard to bring things back to normal.
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@SCsupport
SoundCloud Support
9 years
If you are having issues with the iOS app, a clean uninstall and re-install should help. We're investigating the issue.
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@SCsupport
SoundCloud Support
9 years
Thanks for your patience, we're back up and running on the mobile apps now.
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@SCsupport
SoundCloud Support
7 years
A fix has been released and stats should now be displaying correctly on accounts. Thanks for bearing with us!
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@SCsupport
SoundCloud Support
8 years
We're experiencing problems with accounts being automatically signed out on iOS - a fix is being worked on as we Tweet!
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@SCsupport
SoundCloud Support
9 years
Phew! We're back. Sorry for the loss of music/audio/vibes. http://t.co/WXdFTxOJU4
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@SCsupport
SoundCloud Support
9 years
We're aware of loading issues with the mobile apps at the moment and are closing in on the problem. Hope to have it fixed ASAP.
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@SCsupport
SoundCloud Support
9 years
Hey all. We've now recovered from the earlier problems. Thanks for your patience. http://t.co/GiIzrJXV7a
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@SCsupport
SoundCloud Support
10 years
Hey everyone. Sharing to Facebook is now fixed, and everything should be back to normal. Thanks again for your patience and understanding!
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@SCsupport
SoundCloud Support
9 years
We worked w/Apple to resolve the problem w/our latest release. If you or your phone updated, you'll need to uninstall & re-install the app.
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@SCsupport
SoundCloud Support
5 years
@promisefae Hey there, please fill out this ticket form: so we can help you with your account. Thanks /A
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@SCsupport
SoundCloud Support
10 years
Hi everyone, we are experiencing an unexpected site outage. All hands are on deck and we will be in touch with an update as soon as we can.
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@SCsupport
SoundCloud Support
9 years
Hey everybody, thanks for your patience and support. We're back now: http://t.co/0Ti8yz4M8f
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@SCsupport
SoundCloud Support
4 months
🚨 Quick Update: Fake tweet alert! 🚫 No worries, the accounts are safe, and the content is intact. We've got 2FA in place, and our team is on it. Thanks for flagging! 🛡️
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@SCsupport
SoundCloud Support
1 year
@chandlerkag @SoundCloud Hey! Unfortunately there won't be a Playback 2022 playlist this year. Apologies for the inconvenience. Best / K
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@SCsupport
SoundCloud Support
10 years
Season's Greetings from the Community team! Our holiday help hours are limited, but we'll do our best to answer ASAP. http://t.co/nTLOsaU182
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@SCsupport
SoundCloud Support
8 years
Hey everybody, we're currently experiencing some issues with playback, stay up to date here:
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@SCsupport
SoundCloud Support
9 years
Hey everybody, I'm afraid we're experiencing some downtime. Stay up to date here: http://t.co/0Ti8yz4M8f.
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@SCsupport
SoundCloud Support
7 years
Thanks for all the <3 and support. Keep discovering & sharing and we’re gonna keep providing you with the tools to create and connect 💯
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@SCsupport
SoundCloud Support
9 years
Hey everybody, we're currently experiencing some problems with the site loading properly. Stay up to date here: http://t.co/9SaKeqwGQt
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@SCsupport
SoundCloud Support
1 year
We're aware of an outage on SoundCloud and are working hard to get everything up and running for you as soon as we can. For the most up to date information, check out our status page:
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@SCsupport
SoundCloud Support
8 years
We recently launched our new Help Community, head over here to get involved: 🎷 🎉 🎈
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@SCsupport
SoundCloud Support
10 years
Hey folks, looks like we're having some stability trouble and we're working on it now. Service will be back shortly.
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@SCsupport
SoundCloud Support
9 years
Hey everybody, we're experiencing some downtime, read the status blog for updates: http://t.co/WXdFTxOJU4
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@SCsupport
SoundCloud Support
9 years
Hey everybody, thanks for your patience. We're back up and running after a period of instability: http://t.co/9SaKeqwGQt
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@SCsupport
SoundCloud Support
10 years
Hi everybody. Our spell in read-only mode is now over. Happy SoundClouding.
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@SCsupport
SoundCloud Support
10 years
Maintenance has now been completed. Thanks again!
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@SCsupport
SoundCloud Support
10 years
Hey again. Things are getting back to normal and service is largely restored to everyone. Thanks again for your patience and understanding!
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@SCsupport
SoundCloud Support
10 years
Hey everybody. We're experiencing a few stability issues that we're working to get resolved as quickly as we can. Thanks for your patience!
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@SCsupport
SoundCloud Support
8 years
Issues with playback have now been fixed. Thanks for your patience and support!
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@SCsupport
SoundCloud Support
8 months
New features on SoundCloud this month: — New Feed: Scroll through track previews, recommended for you — New feature on iOS: Sort and filter your library — New widget feature: Now Playing — New feature: First Fans recommends your uploads in front of new fans right away
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@SCsupport
SoundCloud Support
8 years
We recently launched Stations on SoundCloud, get acquainted: #SoundCloud101
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@SCsupport
SoundCloud Support
8 years
Created your best of 2015 list yet? Learn how to create a playlist here:
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@SCsupport
SoundCloud Support
8 years
We're now back to normal after the earlier outages, thanks for your patience:
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@SCsupport
SoundCloud Support
10 years
We are experiencing some slowness on the site. We are working hard to resolve this and apologize for the inconvenience.
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@SCsupport
SoundCloud Support
10 years
We're back up now! Thanks for your reports and patience.
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@SCsupport
SoundCloud Support
8 years
We're currently performing some essential maintenance work on our follows service, read more about this here:
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@SCsupport
SoundCloud Support
10 years
Hey all. We're currently experiencing downtime. Our engineers are on it, and we'll have more updates and info here: http://t.co/H8R8Lozkp7.
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@SCsupport
SoundCloud Support
10 years
Hey all. Things are back to normal and service has been restored. Thanks again for your patience and your support, and happy listening!
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@SCsupport
SoundCloud Support
9 years
Hey everybody, we're currently experiencing some issues that include playback and transcoding. Read more here: http://t.co/GiIzrJXV7a
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@SCsupport
SoundCloud Support
8 years
A beautiful profile means a beautiful header image. Here's how: #SoundCloud101
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@SCsupport
SoundCloud Support
1 year
...aaand we're back! Thanks so much for your patience. Happy listening!
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@SCsupport
SoundCloud Support
3 years
@ltydeobi Hey there, please fill out this ticket form: so we can help you with your account. Thanks /A
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@SCsupport
SoundCloud Support
9 years
Hello everyone, we're experiencing some playback issues at the moment, read more here: http://t.co/hllHO8oBPY
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@SCsupport
SoundCloud Support
7 years
We're all clear after today's downtime issues. Thanks for your patience:
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@SCsupport
SoundCloud Support
10 years
Hey everybody. We've now deployed a fix and we're back up and running. Thank you for your patience!
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@SCsupport
SoundCloud Support
10 years
Hey all. We're looking into reports of Facebook failing to display tracks properly. We'll have more info here: http://t.co/H8R8LoRtDf.
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@SCsupport
SoundCloud Support
10 years
Hey all. The sign in process should be returning to normal. There may still be some delays, and clearing your cache may help solve them.
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@SCsupport
SoundCloud Support
1 year
We’re (finally) bringing one of our most-requested features to iOS: the Next Up queue. Learn more about how you can be in control of your queue:
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@SCsupport
SoundCloud Support
5 years
@Yuntaechan Hey there, please fill out this ticket form: so we can help you with your account. Thanks /A
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@SCsupport
SoundCloud Support
10 years
Hey everybody. We're currently experiencing some downtime and working hard to find a fix. Will keep you updated.
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@SCsupport
SoundCloud Support
9 years
Hey Firefox users, we're currently experiencing some technical difficulties. Stay up to date here: http://t.co/zOtr6Jopa2
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@SCsupport
SoundCloud Support
10 years
Hey everyone, we're currently experiencing loading issues with the site. We'll keep you updated on our status here: http://t.co/H8R8Lozkp7
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@SCsupport
SoundCloud Support
8 years
To clarify: only tracks in the OnSoundCloud program may have ads played before them. This hasn't changed. Read more:
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@SCsupport
SoundCloud Support
11 months
It’s here! 📺 SoundCloud is now available on Android TV. Discover new music before everyone else — now on the big screen.
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@SCsupport
SoundCloud Support
9 years
We are experiencing some problems with sign in, which is causing accounts to be signed out. We are working on a fix, stay tuned!
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@SCsupport
SoundCloud Support
10 years
Hi everybody, we've been experiencing some downtime but we're working hard to bring everything back to normal.
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@SCsupport
SoundCloud Support
8 years
The earlier sign in issues have now been resolved. Thanks for the reports and your patience:
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@SCsupport
SoundCloud Support
10 years
Hey, we're currently experiencing an outage. We're working on restoring service ASAP. Details on our status blog: http://t.co/D71Lir17Oz
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@SCsupport
SoundCloud Support
8 years
@LUCALUSH Also - really love your music! Cheers! /C
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@SCsupport
SoundCloud Support
10 years
Hey everybody. We're doing some maintenance today at 11am C.E.T, and may experience some downtime as a result. Thanks for your patience.
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@SCsupport
SoundCloud Support
10 years
Hi everybody. We're currently experiencing some downtime. We're working as fast as we can to get the site back up ASAP.
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@SCsupport
SoundCloud Support
7 years
Loads of emails & tweets coming our way. We recommend using our Help Center or Help Community to find the support you need in the meantime.
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@SCsupport
SoundCloud Support
10 years
Service is returning to normal for those affected by stability trouble, but it may take a bit of time. More here: http://t.co/O6LQ5yZ2SX.
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@SCsupport
SoundCloud Support
7 years
SoundCloud's pulse is still strong; check out our new Pulse app feature! You can now see your top listeners, their countries and cities! 💓💓💓
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@SCsupport
SoundCloud Support
10 years
Hi everybody, we should be back up and running again now. Thanks for hanging on!
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@SCsupport
SoundCloud Support
10 years
Hi everybody, we're currently experiencing issues with the stream page. We're working hard to bring it back as soon as possible.
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@SCsupport
SoundCloud Support
8 years
Down for a change? Update your profile images to get that #profileonfleek Learn how here #soundcloud101
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@SCsupport
SoundCloud Support
6 years
We're currently experiencing downtime with both our Web and mobile platforms. Our engineers are currently investigating. Apologies for the inconvenience. We should be back up shortly. For updates:
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@SCsupport
SoundCloud Support
6 years
Hi y'all! We are currently investigating an issue with the site. Live Updates here: Apologies for the inconvenience! /n
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@SCsupport
SoundCloud Support
8 years
Hey everyone, we're currently experiencing some sign in issues. Stay up to date here:
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@SCsupport
SoundCloud Support
10 years
Hey all. The earlier stream issues have now been resolved, thanks for your patience!
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@SCsupport
SoundCloud Support
10 years
We're now out of read-only mode. Thanks for sticking with us.
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@SCsupport
SoundCloud Support
1 year
May product improvements: — new feature: sort comments by time and recency (on web) — new feature: suggested tracks on your playlists (on Android) — shuffle button turns orange when you shuffle songs — fresh new logo more here:
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@SCsupport
SoundCloud Support
8 years
Our Help Community is live. Ready for your feedback, questions and feature requests! 👨‍👩‍👧‍👧: #SoundCloudCommunity
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@SCsupport
SoundCloud Support
7 years
SoundCloud > More > Keyboard shortcuts ; if you want to get there quicker! #101 #Web
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@SCsupport
SoundCloud Support
8 years
@LUCALUSH I hear what you are saying - I'll share this feedback with our developers. /C
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