Never using
@Grubhub
again. A delivery driver harassed me at the door to my home about a month ago and I reported him. I was told he would be blocked from delivering to my home again. Today, heβs once again picking up my order and theyβve been NO HELP in fixing the situation.
The delivery driver called my phone and waited for me to answer the door, even though itβs supposed to be contactless (aka, just leave it on the porch and go). When I came out for my food, he was unrelenting with unwanted comments about me and even asked to come inside my home.
I contacted
@Grubhub
immediately and asked them to remove the driver from their services or at least block him from delivering to me again. They claimed they would and could.
Come to find out, that was a lie. I asked for a refund immediately and they said they canβt.
So just be aware if youβre a woman living alone or home alone, ordering food.
@Grubhub
doesnβt give a fuck about your safety.
Also, wait till the driver has left before you go out for your meal. Canβt even order fucking food without being harassed. I really hate this planet.
Update: After offering me a measly $5 credit on an order that was much bigger than that and being told I couldnβt be refunded to my payment method, I was transferred to someone else who refunded me fully to my payment method.
Fuck Grubhub.
Glad this is gaining attention. These people literally bring food to your front door and youβd think serious reports being made would shake up GH to be proactive and at least investigate their drivers. Not the case.
Wait inside till the driver leaves. Stay safe everyone.
@RheaMorris_
Hello. We apologize as this is not up to our standards. We kindly request that you send us a DM
@Grubhub_Care
, so we can gather all the information to assist you further.
@Grubhub
@Grubhub_Care
A full day to get back to me? Really? Whatβs there to talk about?
You lied to me, risked my safety, made me beg for my money back and didnβt remove the driver from the app like you claimed you would. Iβve already deleted your app and Iβll NEVER use it again.