@PoloSupport
Poloniex Customer Support
3 years
Some customers may be experiencing intermittent issues reaching . We have placed our spot and margin markets in post-only mode while we investigate. All funds are safe and we will provide updates in this thread as we learn more. Thank you for your patience
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@PoloSupport
Poloniex Customer Support
3 years
We have also moved all futures contracts into cancel-only mode. We will continue to provide updates in this thread
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@PoloSupport
Poloniex Customer Support
3 years
Customers are continuing to experience intermittent issues. We are now in maintenance mode as we continue investigating. We will provide updates here as we learn more
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@PoloSupport
Poloniex Customer Support
3 years
We are now out of maintenance mode and continuing to monitor the issue. All spot and margin markets are now in post-only mode and all futures contracts are in cancel-only mode. We will update again once full trading is enabled. Thank you for your patience
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@PoloSupport
Poloniex Customer Support
3 years
Full trading is now enabled for all spot, margin, and futures markets
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@raredium
Inchan
3 years
@PoloSupport Can i still withdraw money from account?
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@PoloSupport
Poloniex Customer Support
3 years
@raredium You should be able to at this time! If you have issues, please submit a support ticket here: so our team can help
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@PoloSupport
Poloniex Customer Support
3 years
@MaghfourSafi We don't have an estimate at this time, but you can follow this thread for updates:
@PoloSupport
Poloniex Customer Support
3 years
Our $BCN wallet is currently disabled for maintenance. We will update this thread once the wallet has been re-enabled
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@DailyCrypto302
Crypto King
3 years
@PoloSupport You are not helping us
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@DailyCrypto302
Crypto King
3 years
@PoloSupport 1 week over but support not solving my issue
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@DailyCrypto302
Crypto King
3 years
@PoloSupport I have sent them all required information but still my account is lock
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@Smoky_Cactus
Smoky
3 years
@PoloSupport keep on the hard work guys ... Hopefully, you will fix the issue causing daily down times ...
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@OmerBinSohailPk
Omer Bin Sohail
3 years
@PoloSupport @Poloniex Every now and then you get issues... It's child play or business?
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@Fabio123654
Fabio123654
3 years
@PoloSupport is there any compensate for customer Polo? It’s impacting us alot
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@cloudycloudy99
cloudy
3 years
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@Martijnsiebols
martijn siebols
3 years
@PoloSupport @Poloniex yesterday or day before and now thought to check.. yes, site bug for me too.
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@liauchineng
andrew liau chin eng
3 years
@PoloSupport hi sir if every 2 day offline once , is very difficult for us trading sir
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@Ekpex
Moment247.stark
3 years
@PoloSupport I thought maintenance are usually scheduled. Why will you put exchange on maintenance mode without prior notification of maintenance time? Don't you know that you're putting traders at risk?
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@lvlr_
ᴠᴀʟᴇʀɪᴀ 🇱🇧
3 years
@PoloSupport Damn platform really damn you
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