This is not the OLA future factory it is the service center with the lots of defective scooters... ๐
Customers started protests in front of the service center with banners.
#OLAElectricComplaints
#ElectricVehicles
#India
Customers of
@OlaElectric
want to sell their scooters since
@OlaElectric
is delaying the service even after paying an extra subscription amount..
Why OLA is doing this to their old revolutionaries.โ๏ธ
Why
@bhash
@akhandelwal
is only interested in sales and not in service.. โ๏ธ
Congratulation to the community members.. ๐ซ
Finally OLA Electric customers can get the upgradation to the new front fork after several breakdown cases and the community demanded the
@OlaElectric
they need the replacement ASAP.
Upgradation window starts on 22nd March. (not sure
#BreakingNews
๐ฐโฆ๏ธ
@OlaElectric
starting deleting the complaint tickets ๐ซ registered by the customers without providing the service.
Seems they are doing it when many customers are going to the consumer court and showing this as proof.
Take a screenshot and keep it.
#OLA
๐ซฃ
#Poll
results out
More than 93% Customers of Ola Electric customers demanded for replacing the faculty front single telescopic suspension of OLA S1 scooter.
Will
@OlaElectric
replaces the 1 lakh faculty scooters..!!!
This is the old price of OLA S1 pro scooter where
@OlaElectric
has collected additional Rs.15000 from the customers for the home charger which is not included free when Govt issued notice.
Will the old customers get the refund of the charger
@nitin_gadkari
@OfficeOfNG
@PMOIndia
OLA Electric has reduced the price of OLA S1 pro scooter!!!
Wow.. ๐ค
Wait a minute...
Now scooter charger is included in 1.63 lakh ex-showroom price while the old customers was asked to pay additional 5k-15k for the scooter charger..
#OLAElectric
#India
#ElectricVehicles
Order copy by District Consumer Disputes Commission to
@OlaElectric
to give compensation of 2Lakh to the customer.. ๐
What if the all the customers of
@OlaElectric
file complaints for service, features, delay in charger refund and fake hyper charging network claims.
#Consumer
Do you Know.?
Chandrayaan-3 took only 40 days to reach Moon. ๐ช = Proud moment to ๐ฎ๐ณ
After paying full amount for OLA Accessories it hasn't dispatched to customers even after 80+ days.
#Chandrayaan3Success
#OLAElectric
#CustomerSatisfaction
OLA owners are eligible to get upto Rs.1.6 lakh compensation from
@OlaElectric
for Misleading Advertisement and not providing promised features to you on time.
The more owners who register complaints, the faster the compensation will be distributed.
Hurry up
1. Call 1915 and
#Investigation
๐ต๏ธโโ๏ธ
Post by same X handle..
Dec 13th - Brake pad issues resolved...
Dec 16th - Sound issues resolved which was there for a long time...
Both experience/service stations are 650km difference..
#Suspect
#Promotional
#Reviews
#India
"As an Ola customer, itโs very distressing that the company is not being transparent about any faults in the scooterโs design which has caused the same kind of performance issue for so many customers," writes Bhanu in an update.
Sign with one click:
Every
@OlaElectric
customers who booked scooter early in 2021 and 2022 and haven't got the features mentioned on the screenshot are eligible to get compensation from OLA for not delivering the features on time.
#OLAElectric
#EVs
#India
Call
@nch1915
#BigNews
๐ฐ
#NoService
then
#NoSales
โ
Customers of
@OlaElectric
planning to organise a mass movement against the fake and false promises about the features and delayed services in front of all OLA Experience Centres in India.
For more details stay tuned.
#OLAElectric
How many of you know that
@OlaElectric
is first company in the world which manufacturers it's accessories like buddy step and center stand at Moon?
It's true and that's why OLA is taking more than 3 months to deliver this even though customer has paid the full amount. ๐คก
#OLA
Why
@OlaElectric
removing the features from their website???
Features are getting removed their website after the customers started registering complaint against Misleading advertisements and fake features mentioned.
Just compare the both screenshots of 2021 and 2022 from OLA
Unhappy news to
@OlaElectric
customers.
OLA has removed the features like Hill-hold, Anti-Theft, Geo-Tracking and many more features that was announced in 2021 from their latest scooter specifications.
Source:
Features removed:
What is the criteria for getting
#MoveOS4
after signing up
The answer is just simple.๐คก
Before independence the British did this with the people of India and post independence politicians and companies like
@OlaElectric
is doing with the people of India
#OLAElectric
#India
#MoveOS4
updates coming Soon
To get Move OS 4 beta update first post your photo with the scooter upside down.
66 ยฝ customers who post upside down photo from each city will get MoveOS4 2 Beta first.๐คก
#OLAElectric
#UpsideDown
For Claiming Subsidy under FAME INDIA II
@OlaElectric
has introduced the scooter in the market.
They have collected extra money from the customers for the EV chargers, performance upgrade. But the features announced on 15th Aug 2021 hasn't delivered.
@nitin_gadkari
๐ด
#India
Let's think if 10% of
@OlaElectric
customers have ordered Center stand and Buddy step from OLA store and still waiting for 2 months to get it dispatched;
OLA gets nearly free 4 crore interest free cash for paying the salaries.
What an idea bhash ji
#OLAElectric
#Stories
Just a comparison of CEO of
@OlaElectric
and CEO of
@atherenergy
interacting with the community members.
How much time they spend interacting, reading and responding to the customers requests and feedbacks.
Data: from both community forums
#OLAElectric
#AtherEnergy
Do you know ?
Why most of the
@OlaElectric
customers are raising complaint on Twitter.
The community portal launched by
@OlaElectric
last year has numerous customer complaints and feedback that yet to be responded by the company authority.
#OLAElectric
#CustomerServiceFail
(1/2)
A CEO of a worlds largest EV factory (Self claimed) is facing some memory loss from the last 1.5 year.
He has forgotten the features he mentioned on the video released on 15th Aug 2021 but collected money from the customers for that and again asking for additional money
Old Customers right now:
@OlaElectric
customers who paid Rs.21000 extra for performance upgrade, went to OLA's promotional ride and not received the announced features while seeing that new customers doesn't need to pay extra for performance upgrade..
#OLAElectric
#India
Before
@MHI_GoI
slashed FAME 2 subsidies for electric two-wheelers and after:
@OlaElectric
removed the extra chargers collected in the name of Performance upgrade for the new users who are booking the S1 pro scooters.
Old customers..๐ค๐
#OLAElectric
#ElectricVehicles
#India
Why OLA Why
Two OLA broke while rinding without any collisions within 2 days gap and in the same RTO region.
We need an explanation not just simple words without any technical data but detailed information.
We Owners expect a resolution/fix for this issue.
@bhash
@OlaElectric
#BigNews
๐ฐ
#NoService
then
#NoSales
โ
Customers of
@OlaElectric
planning to organise a mass movement against the fake and false promises about the features and delayed services in front of all OLA Experience Centres in India.
For more details stay tuned.
#OLAElectric
This is the old price of OLA S1 pro scooter where
@OlaElectric
has collected additional Rs.15000 from the customers for the home charger which is not included free when Govt issued notice.
Will the old customers get the refund of the charger
@nitin_gadkari
@OfficeOfNG
@PMOIndia
OLA Electric planning to rollout
#MoveOS4
beta version. Don't expect all the announced features in this update too similar to previous ones.
Opt for this update if you ok with the below t&c.
No rollback is possible if the vehicle fails after this update.
#OLAElectric
Will share a joke from the official blog post of
@OlaElectric
from 2021.
"OLA S1 has an anti theft alert system, geo fencing.....xyz"
Only selected OLA celebrities have got it.
Dear
@OlaElectric
customers,
Have you received this feature..!!
#FakeAds
#OLAElectric
#India
Do you think you have save Rs.499+tax by taking
@olaelectric
service subscription plan for getting the service at home.
Then you are wrong.
Customers who have taken the service subscription plan are not getting the free service at home.
#CustomerExperience
#OLAElectric
#India
Don't spoil the vision of
@bhash
๐
When the
@OlaElectric
scooter isn't running customers must not depend on IC vehicles.
Instead they must walk dragging the scooty so that they can improve their health..๐ถ๐๏ธ
That's why
@akhandelwal
is not investing time and money in the
"Spotted the new Ola Electric Scooty today โ breaking barriers in eco-friendliness by getting a 'tow' from its petrol-powered buddy. Innovation at its finest! ๐
@OlaElectric
@OlaElectrick
#GreenAndMean
"
Breaking News ๐๏ธ๐
Italy and UK rejected OLA's plan to Launch
@OlaElectric
scooters in
#Italy
and
#UK
after seeing lots of service issues with the scooter in
#India
๐คก๐คก๐คก
They have asked first to resolve the issues in India and come to sales in their country. ๐
๐คก๐คก๐คก
Dear
@OlaElectric
customers
Anyone of you have received the Buddy Step as well as Centre stand from OLA Electric?
Heard a news that Buddy Step and Centre stand are manufactured and shipped from the
#Moon
and will take more time to deliver to the customers.๐
#OLAElectric
The OLA scooter is got stolen and the customer is waiting for
@OlaElectric
to respond, since they haven't provided the vehicle tracking and GPS locking feature as announced till date..
#OLAElectric
#ElectricVehicles
#India
Hey there Ola Community! Its
#EarthDay
tomorrow! And we're ready to clock some more green kms.
You in?
Join us for a ride at 8:30am this Saturday, 22nd April.
At your nearest Ola Experience Centre. See ya!
RSVP:
OLA Electric doing paid promotion to boost the upcoming IPO.
Even though there are lots of complaints about unattended service complaints the company retweets some tweets from some handles which have created an account recently for posting paid tweets only
lol ๐
Investigation
Hey
@OlaElectric
customers,
Have you noticed that OLA has removed all your past complaint tickets from your OLA companion app..โ๏ธ
OLA customers have registered more than 16 lakh complaints in 2 years... That is 4.5 times the number of customers..๐ฑ
#OLAElectric
"Mistakes are costly and somebody must pay. The time to correct a mistake is before it is made. The causes of mistakes are, first, I didnโt know; second, I didnโt think; third, I didnโt care." ~Henry
@OlaElectric
are delivering the scooters with these changes after accidents.
#MoveOS4
Story by
@Olaelectric
๐ต
1. Announced MoveOS 4 in April 2023
2. Customers will get MoveOS 4 in August 2023
3. All customers will get MoveOS 4 in December 2023
4. Now again launching MoveOS 4 in January 2024
The story conti. ๐คก
#OLAElectric
#ElectricVehicles
#India
OLA: Our service champion will call you once your ordered accessories reach your nearest Ola Experience Center.
Meanwhile: The service champions repairing the
@OlaElectric
scooter since the accessories haven't reached yet even after 3 months.
#OLAElectric
#ElectricVehicles
We are creating a 30 sec video of listing the issues and complaints by the customers of
@OlaElectric
If you have any unattended issues and complaints DM us and we will include in the 30 sec video.
(Although we know 30 sec is not enough.๐)
Your Voice Matters ๐ข
We are planning to hoist a Twitter Space for the customers who has purchased the
@OlaElectric
scooter and having issues with the delivery of scooters and accessories, have fell in the fake ads and promotions by OLA, Paid full amount and not received the
Why (
@OlaElectric
) OLA Electric is not getting new customers and losing the existing ones?
The answer is simple:
If they can answer these 3 simple questions they can gain their existing/old customers as well as they can gain new customers.
#OLAElectric
#ElectricVehicles
#India
Customers who brought the
@OlaElectric
scooter by paying the cash are waiting since they haven't got the announced features, accessories, service on time
Been trying to get the announced features like Hill-hold, Geo-fencing and much more since Nov 2021.
#OLAElectric
#India
Disclaimer ๐ชซ
Because we have an uncanny ability to predict the future, the story, characters, and incidents depicted in this masterpiece might actually be real. Any resemblance to accounts is purely coincidental, or maybe not โ we'll let you decide. Feel free to play detective
Customers: We have complaints
OLA: Register the complaint in app
Cus: Registered
OLA: Ok
(After some days close or reschedule the complaint without asking the customer) ๐
OLA is no.1 ๐คก says
@bhash
#OLAElectric
#CustomerService
#CustomerServiceFail
April 2023
Top Tweet:
@OlaElectric
Deleted the sentence "5000+ Hyper Charging points by the end of 2023" from the website within 48 hours.
Top Mention:
Fraudulent acts and the mental harassments of ICICI Lombard and Ola Electric by
@abhi_mahapatra_
#OLAElectric
#India
Only some special customers have got the option to view the weather on their
@OlaElectric
scooter.
If you haven't received it just ping
@bhash
and ask you haven't received the advertised feature even after 2 years after the video launch.
#OLAelectric
Let's join the largest protest by the customers of
@OlaElectric
demanding the service of the detective OLA scooters.
Date: 15th August 2023
Venue: Nearest OLA Experience center
#NoService
then
#NoSales
โ
More details will be shared by Sunday.
#OLAElectricComplaints
#BigNews
๐ฐ
#NoService
then
#NoSales
โ
Customers of
@OlaElectric
planning to organise a mass movement against the fake and false promises about the features and delayed services in front of all OLA Experience Centres in India.
For more details stay tuned.
#OLAElectric
From verifying the bank account within few weeks since May23
@OlaElectric
have changed the date to September 2023 for the refund of the charger amount
We argue the Govt of India to hold spending the subsidy amount to OLA till Sept 2023
@PMOIndia
@VPIndia
@CimGOI
#OLAElectric
The OLA scooter is got stolen and the customer is waiting for
@OlaElectric
to respond, since they haven't provided the vehicle tracking and GPS locking feature as announced till date..
#OLAElectric
#ElectricVehicles
#India