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MSFS Support

@MSFS_Support

26,198
Followers
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Following
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566
Statuses

Official source of #MicrosoftFlightSimulator server info and issue reports. For sim news follow @MSFSofficial . For direct support:

Joined August 2020
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@MSFS_Support
MSFS Support
3 years
We are receiving reports of users being stuck on the "Take the Pilots Seat" screen on Xbox after updating the additional 27GB as well as the Waiting for Updates screen for a long period of time before loading in the menu. We are currently looking into this issue.
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@MSFS_Support
MSFS Support
3 years
Introducing real-time snow to Microsoft Flight Simulator ❄️
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@MSFS_Support
MSFS Support
3 years
Greetings, pilots! Microsoft Flight Simulator for Xbox Series X|S is available to pre-load today! Download size is 97.24GB. Prepare for takeoff on Xbox Series X|S on July 27:
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@MSFS_Support
MSFS Support
4 years
On Sept. 1 from 07:00-08:00 UTC, online services will not be available due to scheduled maintenance on #MicrosoftFlightSimulator Live Services (Live Traffic, Multiplayer). This maintenance won’t prevent you from accessing MSFS2020. Thank you for your understanding!
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@MSFS_Support
MSFS Support
3 years
A hotfix is planned with some updates for volumetric lighting, ground resolution, and more:
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@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator is getting a major update today! The Sim Update III will be available at 8 AM (PST). 📸 by VorteX on Steam
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@MSFS_Support
MSFS Support
3 years
In about an hour, the new UK & Ireland World Update will be available for download! How to prepare for this update: Continued in next tweet (1/4)
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@MSFS_Support
MSFS Support
4 years
Update: Our maintenance has concluded and both Multiplayer and Live Traffic services are back online. Thank you so much for your patience during this maintenance.
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@MSFS_Support
MSFS Support
3 years
World Update 3 is in its final polish phase and is now locked in for release on Tuesday, February 16th. The team is putting the finishing touches on all aspects of this massive update, and we appreciate your continued patience.
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@MSFS_Support
MSFS Support
2 years
The previous issue with Live Weather is now resolved. Happy flying! ✈️ 🛩️
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@MSFS_Support
MSFS Support
3 years
SIM UPDATE 2 (1.12.13.0) is now available for download on the Microsoft Store and Steam! The long awaited VR feature is now available for all to play. #MicrosoftFlightSimulator Full patch notes can be found here: 📸 by commandeokiller
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@MSFS_Support
MSFS Support
4 years
Update: Patch Version 1.7.14.0 is now available for download on Steam. Thank you!
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@MSFS_Support
MSFS Support
3 years
To players who pre-ordered the Premium Deluxe edition on Xbox Series X|S and did not receive their Premium content, you should receive a message via Xbox Live Messaging today with a code to redeem your content. Thank you for your patience!
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@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator will receive a small update today! The Aeronautical Information Regulation And Control (AIRAC) cycle is being updated with new navdata. In addition to it, a watermask has been added (Baie de Somme). Happy flying! #MicrosoftFlightSimulator 📸- gothoomm
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@MSFS_Support
MSFS Support
3 years
Once a legend, always a legend. Chuck Yeager (1923-2020)
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@MSFS_Support
MSFS Support
4 years
The patch is now live on the Microsoft Store, but still working its way to Steam. We'll update you once we confirm the patch is officially available on Steam. Thanks for your patience!
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@MSFS_Support
MSFS Support
3 years
PC Users: While investigating crash reports, we’ve identified some issues in the FBW A32NX package Version 0.6.1, 0.6.2, and Development Versions downloaded before August 6, 2021. Click here to learn how to update your FBW version:
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@MSFS_Support
MSFS Support
3 years
Our teams are aware that some users are experiencing issues with Photogrammetry and Bing Data World Graphics in Microsoft Flight Simulator. We are actively looking into these issues. Thank you for your patience!
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@MSFS_Support
MSFS Support
3 years
A hotfix (1.13.17.0) addressing the flaps issue is now available for Microsoft Flight Simulator in the Microsoft Store and on Steam. Full patch notes can be found here: 📸 by Mandoliino on Steam
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@MSFS_Support
MSFS Support
3 years
A patch (1.15.10.0) addressing the multiplayer stuttering issue is now available for Microsoft Flight Simulator in the Microsoft Store and on Steam. Full patch notes can be found here: 📸 by Wh1te on Steam
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@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator is getting a major update later today! A new World Update will be available! This time, we will focus on Europe’s Nordic countries of 🇩🇰, 🇫🇮, 🇮🇸, 🇳🇴, and 🇸🇪!
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@MSFS_Support
MSFS Support
2 years
We are aware of an issue where Live Weather is not currently working correctly. Additionally, we have received reports that starting a flight with Live Weather enabled may result in performance decreases and crashes. As a temporary work-around, we suggest using pre-set weather.
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@MSFS_Support
MSFS Support
1 year
We are aware that some users are currently experiencing issues accessing online services in #MicrosoftFlightSimulator . We are currently investigating and will provide updates as soon as we are able to. Thank you for your patience.
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@MSFS_Support
MSFS Support
4 years
Patch Version 1.9.5.0 is now available for download on the Windows Store!
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@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator is getting a major update today! The Sim Update IV will be available at 8AM PT / 4PM BST / 5PM CET 📸 Barrett_killz on Steam
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@MSFS_Support
MSFS Support
3 years
This workaround has been working well for those not seeing the update in the Windows Store: Install the 'Xbox' App from the Windows Store and Launch it. Then, go back to 'Downloads and Updates' in the MS Store and 'Get Updates' and the MSFS update may appear.
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@MSFS_Support
MSFS Support
2 years
At approximately 0800Z on Wednesday, Oct. 12, we will be migrating the MSFS servers to a new cluster. This should not affect your experience, but you may notice a brief loss of live traffic, multiplayer, and other online services for at most a few minutes during the migration.
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@MSFS_Support
MSFS Support
3 years
We're aware of the issues affecting connectivity and are working to resolve it ASAP. Thank you for your patience!
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@MSFS_Support
MSFS Support
7 months
We are seeing reports from players mentioning slow download speeds when installing Sim Update 13. We are monitoring this situation closely and currently investigating. We will provide an update when we have more information to share. Thank you for your patience.
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@MSFS_Support
MSFS Support
2 years
The team is working on a patch to resolve some of the issues we have seen emerge after Sim Update 9. We will share more information soon. Thank you for both your feedback and patience.
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@MSFS_Support
MSFS Support
3 years
A popular Known Issue: If you have a controller plugged in and can't navigate the menus, try plugging in a mouse temporarily and resetting your controller profile to the Default Mapping. For more Known Issues:
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@MSFS_Support
MSFS Support
3 years
We are aware of intermittent connectivity issues at this time and are working to resolve it. Thank you for your patience!
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@MSFS_Support
MSFS Support
3 years
We are aware of recent issues with night lighting. We can confirm it’s bug with the Render Scale, and as a temporary workaround we recommending setting your render scale to 100. Our team is working on a fix for this and we will share more details when we can.
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@MSFS_Support
MSFS Support
3 years
We are aware the FSX liveries are currently missing from the update and the team is investigating. Will report when we have more information. Stand by.
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@MSFS_Support
MSFS Support
3 years
A hotfix addressing the Bouncing B787 issue on the runway is available for Microsoft Flight Simulator on the Microsoft Store and Steam. More information here: 📸 Knusprigvej on Steam
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@MSFS_Support
MSFS Support
3 years
World Update V: Nordics 🇩🇰🇫🇮🇮🇸🇳🇴🇸🇪 (1.17.3.0) for Microsoft Flight Simulator is now available for download on the Microsoft Store and Steam! You can read the release notes here:
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@MSFS_Support
MSFS Support
3 years
World Update IV: France 🥐 & Benelux (1.15.7.0) is now available for download on the Microsoft Store and Steam! #MicrosoftFlightSimulator You can read the full patch notes here:
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@MSFS_Support
MSFS Support
4 years
📢Update: Windows Insiders. The new update Build 20197 has resolved the following issue: Microsoft Flight Simulator failing to launch on the previous two flights with an error citing: “The filename, directory name, or volume label syntax is incorrect”.
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@MSFS_Support
MSFS Support
3 years
FSX Liveries are available now. Restart the sim to download.
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@MSFS_Support
MSFS Support
4 years
Update on CTD Issues: We are progressing towards a resolution and will have more information to share at the latest tomorrow morning PDT. Thank you again for your patience!
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@MSFS_Support
MSFS Support
1 year
The issue with online services should be resolved, and we are going to continue to closely monitor the situation. Thank you again for your patience. Users may need to re-enable online services from the in-sim Options Menu.
@MSFS_Support
MSFS Support
1 year
We are aware that some users are currently experiencing issues accessing online services in #MicrosoftFlightSimulator . We are currently investigating and will provide updates as soon as we are able to. Thank you for your patience.
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@MSFS_Support
MSFS Support
2 years
We are tracking reports of increased crashes on Xbox after downloading World Update 9. The team is aware, and are currently investigating.
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@MSFS_Support
MSFS Support
3 years
MSFS server connectivity is now restored. You should be able to use live weather, traffic, and other online functionality. Thank you again for your continued patience!
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@MSFS_Support
MSFS Support
4 years
The first World update will soon be available! In order to fully enjoy flying in Japan, make sure to follow these steps: #1 – Make sure to update your MSFS version first! #2 - Once MSFS is updated, visit the Marketplace to download the Japan content bundle for free.
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@MSFS_Support
MSFS Support
3 years
We are happy to announce that our new Microsoft Flight Simulator's SDK documentation is now available on . This brand-new website offers clearer information, more screenshots, and will be updated very regularly.
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@MSFS_Support
MSFS Support
4 years
Patch Version 1.8.3.0 Is now available for download on the Windows Store and Steam! Patch Notes >>
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@MSFS_Support
MSFS Support
2 years
Yesterday, our team deployed a server-side update to help improve the multiplayer experience. Users should now less frequently encounter the issue of other planes disappearing in multiplayer mode.
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@MSFS_Support
MSFS Support
3 years
Exciting news! For more information, please visit the FAQ
@MSFSofficial
Microsoft Flight Simulator ✈️
3 years
Microsoft Flight Simulator is coming to Xbox Series X|S on July 27th, 2021 ‼️ See you in the skies! ✈ #MicrosoftFlightSimulator #XboxBethesda
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@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator World Update II: USA (1.11.5.0) is now available for download on the Windows Store and Steam! Full patch notes can be found here:
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@MSFS_Support
MSFS Support
2 years
We are aware of an emergent issue that some users cannot get past the Microsoft Flight Simulator loading screen to the main menu. The team is currently investigating. Please stay tuned for updates.
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@MSFS_Support
MSFS Support
5 months
We are aware of reports of slow and stalled download speeds for Sim Update 14. A mitigation has been implemented to attempt to help increase download speeds for users, and we have teams actively investigating the issue. We will share more as soon as we are able.
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@MSFS_Support
MSFS Support
2 years
We are aware of an issue where the Top Gun: Maverick activities tile may be grayed out and non-clickable after installing the DLC from the Marketplace. You can resolve this by clicking any other tile (e.g. World Map) or Profile and then returning to the Welcome screen.
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@MSFS_Support
MSFS Support
3 years
SIM UPDATE 3 (1.14.5.0) is now available for download on the Microsoft Store and Steam! Flight Simulator X Legacy Liveries are now available for all! #MicrosoftFlightSimulator Full patch notes can be found here: 📸 by Chumacprachu on Reddit
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@MSFS_Support
MSFS Support
3 years
We are aware of users experiencing issues impacting Live Weather. Our team is currently looking into it.
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@MSFS_Support
MSFS Support
3 years
We are aware of some users experiencing issues with some online features, including multiplayer and live traffic. We will update with more news when we can.
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@MSFS_Support
MSFS Support
3 years
Some users may have encountered an issue affecting Live Traffic. This should now be resolved.
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@MSFS_Support
MSFS Support
2 years
We are currently tracking your feedback on Sim Update 9. Here are some of the top-reported issues that we are currently investigating:
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@MSFS_Support
MSFS Support
3 years
We are still investigating server issues that are affecting online features and access in Microsoft Flight Simulator.
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@MSFS_Support
MSFS Support
3 years
The team aware of an issue impacting downloads and causing loops. We are investigating, and will update as soon as we can.
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@MSFS_Support
MSFS Support
7 months
Thank you for your patience as we work to resolve the installation and download issues that occurred at the release of Sim Update 13. Read below for an update and steps to help get you back to playing the sim. 👇
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@MSFS_Support
MSFS Support
4 years
A hotfix for CTDs related to custom input profiles is now available in both the Microsoft Store and on Steam. If you are still experiencing issues with the latest build, please send us details via Zendesk: #MicrosoftFlightSimulator
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@MSFS_Support
MSFS Support
2 years
We will be deploying a new update (1.25.12.0) shortly to address an issue that causes a crash for some Xbox players before reaching the main menu. This build will not be deployed to PC players. Please read this forum thread for more information:
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@MSFS_Support
MSFS Support
1 year
In preparation for the release of WASM support on Xbox alongside Sim Update 12 on March 21, the Xbox WASM add-on ("Microsoft Flight Simulator: Add-on Support") will be updated today. Support for WASM on Xbox will be enabled on 3/21. [1/2]
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@MSFS_Support
MSFS Support
3 years
A hotfix (1.15.8.0) addressing recent issues is available for Microsoft Flight Simulator on the Microsoft Store and Steam. More information here: 📸 by Akiraigo5 on Steam
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@MSFS_Support
MSFS Support
4 years
☑️Known issue: Unplugging a USB device (Joystick, Yoke, Xbox Controller, Bluetooth devices etc) while playing the sim will likely cause the sim to CTD. This is a known issue and it will be addressed in an upcoming patch. Check out our FAQ linked in our bio for more known issues
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@MSFS_Support
MSFS Support
2 years
We have a new beta testing opportunity available for users on Xbox Series X|S. This test targets stability and memory-related crashes on Xbox, and does not require written feedback. See our post for more information and instructions on how to join:
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@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator Patch Version 1.10.11.0 is now available for download on the Windows Store and Steam! Full patch notes can be found here: 📸 Kasen2346
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@MSFS_Support
MSFS Support
3 years
A small update for Microsoft Flight Simulator is available today. This corresponds to the AIRAC cycle being updated with new NavData (Cycle 13). More information here:
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@MSFS_Support
MSFS Support
2 years
For those sim pilots participating in the Sim Update 10 beta test, there is a mandatory update to build 1.27.9.0 today. This update will address the broken elevation data of generic airports in the sim.
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@MSFS_Support
MSFS Support
3 years
The issues with downloads and looping should now be resolved.
@MSFS_Support
MSFS Support
3 years
The team aware of an issue impacting downloads and causing loops. We are investigating, and will update as soon as we can.
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@MSFS_Support
MSFS Support
1 year
We have identified an issue for some users where the flight model reverts to Legacy, making some aircraft (including helicopters) unflyable. A workaround is available in our Known Issues list under "Helicopters":
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@MSFS_Support
MSFS Support
3 years
Sim Update IV (1.16.2.0) is now available for download on the Microsoft Store and Steam! #MicrosoftFlightSimulator You can read the full patch notes here: 📸 spookster on Steam
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@MSFS_Support
MSFS Support
3 years
The World Update V: Nordics will be available at: 3PM GMT/UTC 8AM PT 4PM BST 5PM CEST 11AM EST/EDT 10AM CDT/CST
@MSFS_Support
MSFS Support
3 years
Microsoft Flight Simulator is getting a major update later today! A new World Update will be available! This time, we will focus on Europe’s Nordic countries of 🇩🇰, 🇫🇮, 🇮🇸, 🇳🇴, and 🇸🇪!
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@MSFS_Support
MSFS Support
3 years
A small update for Microsoft Flight Simulator is available today. This corresponds to the AIRAC cycle being updated with new NavData. More information here:
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@MSFS_Support
MSFS Support
1 year
We are investigating reports of MS Store and Xbox users receiving an Error Code upon launch of Microsoft Flight Simulator. We will provide an update as soon as we are able. Reports are being monitored on our forum here:
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@MSFS_Support
MSFS Support
3 years
A small update for Microsoft Flight Simulator is available today. More information here: 📸 by FlintyMachinima on Reddit
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@MSFS_Support
MSFS Support
2 years
We are currently investigating reports that Live Weather may be intermittent for some players. We will provide an update when we have more information to share.
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@MSFS_Support
MSFS Support
3 years
We are aware that some users are experiencing issues with the Live Weather. Our teams are on it. We will update you here.
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@MSFS_Support
MSFS Support
4 years
Microsoft Flight Simulator Patch Version 1.10.7.0 is now available for download on the Windows Store and Steam! Full patch notes can be found here: 📸 by Jafergon
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@MSFS_Support
MSFS Support
4 years
Update: In todays dev update we announced plans for an upcoming patch that has a variety of installation and performance issues addressed among other things. Check out the full details below:
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@MSFS_Support
MSFS Support
1 year
Update 1.0.8 for the Expert Series I: ATR 42-600 / 72-600 is available for download from the in-sim Content Manager. Release notes:
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@MSFS_Support
MSFS Support
3 years
Some users may have encountered an issue today affecting access to the Marketplace. This should now be resolved.
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@MSFS_Support
MSFS Support
3 years
We are experiencing server issues and as a result, the website, forums, and sim may be down for you at the moment. Stay tuned for updates!
@AzureSupport
Azure Support
3 years
⚠️We are aware of an issue affecting the Azure Portal and Azure services, please visit our alternate Status Page here for more information and updates.
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@MSFS_Support
MSFS Support
4 years
The team is continuing to work hard to resolve the issues reported by the community. If you haven't yet please check out our known issues page as we are tracking high priority issues there. We appreciate your patience as we continue to work on these issues.
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@MSFS_Support
MSFS Support
3 years
There appears to be a Steam outage resulting in users not being able to logon. We are investigating on our end. For status updates on Steam you can check:
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@MSFS_Support
MSFS Support
4 months
We are currently investigating an outage affecting online services in Microsoft Flight Simulator. We’ll provide an update when we have more information to share. Thank you for your patience.
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@MSFS_Support
MSFS Support
3 years
A hotfix (1.11.7.0) for CTD affecting 3rd party aircraft cockpit interactions is now available for Microsoft Flight Simulator in the Microsoft Store and on Steam. 📸 by Horseballs1899 on Reddit
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@MSFS_Support
MSFS Support
1 year
This issue should now be resolved. It may be necessary to restart your device (PC/Xbox) for the fix to take effect. Thank you for your patience as we worked to restore normal service.
@MSFS_Support
MSFS Support
1 year
We are investigating reports of MS Store and Xbox users receiving an Error Code upon launch of Microsoft Flight Simulator. We will provide an update as soon as we are able. Reports are being monitored on our forum here:
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@MSFS_Support
MSFS Support
2 years
For those who have downloaded the free World Update 8: Iberia, there is an update available for it in the Microsoft Flight Simulator Content Manager. This update removes duplicate files that are present in World Update 8, and makes no in-sim changes.
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@MSFS_Support
MSFS Support
2 years
We are currently experiencing some issues affecting online services in #MicrosoftFlightSimulator . The team is aware of the situation and is currently investigating. Thank you for your patience as we get this resolved.
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@MSFS_Support
MSFS Support
2 years
We will be releasing a very small SU11 beta update soon. This update contains an under-the-hood bugfix related to upcoming glider content in the 40th Anniversary Edition. It does not have any changes that should be noticeable to current SU11 beta testers.
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@MSFS_Support
MSFS Support
1 year
An update is available on all platforms for users who are currently enrolled to receive beta updates. Release notes 1.29.29.0:
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@MSFS_Support
MSFS Support
4 years
Update on CTD Issues: The team has identified the issue and a hotfix is in the works. We hope to have it live later today! Look out for our weekly Dev Update soon as well. Stay tuned.
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@MSFS_Support
MSFS Support
2 years
For players still experiencing the crash during the loading screen after installing the new 1.25.12.0 build, we have a suggested workaround that has been confirmed to work by multiple players. Please see this post for details:
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@MSFS_Support
MSFS Support
2 years
We are aware intermittent issues with Live Weather, and we are currently investigating.
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@MSFS_Support
MSFS Support
4 years
SIMMERS! ⚠️ Please be aware that the leaderboards on Microsoft Flight Simulator will be cleared today as part of our maintenance. We apologize for the inconvenience!
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