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Whether you are heading to work or into town, a single bus journey costs no more than £2 on most routes across England.
#GetAroundForTwoPound
Due to extremely severe weather conditions all Norwich services will be cancelled until further notice. We do not feel it is safe to operate a service at this time. Sorry for any inconvenience caused.
We'd like to say a big THANK YOU to our fellow key workers at Morrisons, Norwich for the surprise delivery of donuts earlier today. It's very much appreciated, especially as we know how hard you're all working to make sure we have all the essentials at this difficult time.
Unfortunately, as a result of the bad weather we have made the decision to suspend services for the rest of the day due to safety concerns. Please check back first thing tomorrow for updates. We are very sorry for any inconvenience this may cause.
Norwich...we're going electric! ⚡️
Come and join the ‘buzz’ at The Forum, Norwich on Tuesday 24th October from 10am to 4pm, and experience two of Norwich’s brand new electric double decker buses. 🚌
Want to find out more? Click the link below. ⬇️
It is with great sorrow that we have learned of the death of Her Majesty Queen Elizabeth II. On behalf of us all at First Bus, we send our deepest sympathy to the Royal Family.
We'd like to thank all of our amazing colleagues at First Eastern Counties across Norfolk and North Suffolk for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys.
#keyworkers
We'd like to say thank you to everyone who came to our "Meet The Bus Day" at
@TheForumNorwich
. We hope you enjoyed catching a glimpse of our brand new fleet! 🚌⚡
Check out our video below, and click the link to visit our dedicated electric webpage.
📲
**MORE PINK LINE BUSES** - from Monday 20th February.
Due to the increasing number of passengers using Pink Line 11|12 buses, we'll be re-introducing a 10-minute weekday frequency between Sprowston, the city centre & N&NU Hospital.
Get new bus times at
We'd like to say another big thank you to all of our amazing colleagues at First Eastern Counties Norwich depot for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys.
#keyworkers
ATTN: Please be aware all services will be running today but will be running along main roads only due to weather conditions. I apologise for any inconvenience caused. - LR
Yesterday we celebrated our Norwich Roundtree Way depot becoming England’s first fully electric commercial bus fleet outside of London! ⚡
A huge thank you to everyone who attended the Switch on and to our team for organising the event 💜
@NorfolkCC
@transportgovuk
@Wright_bus
We are done for this evening, please refer to our website for any further service updates. Keep safe in these colder conditions. We will be tweeting out information from 7am - CV, RS
We'd like to thank all of our amazing colleagues at First Eastern Counties across Norfolk and North Suffolk for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys.
#keyworkers
*ATTN* All services are running at present, we advise minor delays due to the weather conditions. We will tweet any updates out if any thing changes. -CP
Over the last few weeks we've said thank you to all our staff for keeping our communities moving. Now we want to thank all of Britain’s bus drivers and operational staff who continue to keep the country moving. You can join us on 5th May to celebrate our nation's Bus Workers.
Bing has been found! 🐰
He's currently assisting our Norwich controllers but he'd quite like to go home as he's missing his best friend and owner. Are you or someone you know missing him? Please get in touch!
Twitter... RT to help get him home.
**SERVICE UPDATE** At present, our Network Norwich services are running as usual, but please keep checking back here for any updates throughout the day.
Government has said that customers in England must wear a face covering on a bus from Mon 15 June. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
***CORONAVIRUS - CONCESSION PASS UPDATE*** From Monday 23rd March 2020 Concessionary Passes will be accepted on all First Eastern Counties services without any time restriction, until further notice. For more information see
Knock knock!
*Who's there?*
Your Twitter Team...
*Your Twitter Team who?*
Your Twitter Team who will be here to answer any questions you have until 7pm today! 😀
Orange Line Update...We have been informed that the Bowthorpe Bus Gate is now open again so we will be returning to normal 21 & 22 routes and timetable to the west of the city centre as soon as we can. Thanks for your patience whilst this work has been carried out.
From Tuesday 30th November 2021, it is required by law that passengers wear a face covering on public transport, unless they are exempt.
Find more information on recent changes to the UK Goverment's response to Coronavirus at
We currently have heavy snow showers in Norwich. Snow on the main roads is now building up but all services are still running. Grapes Hill, Ketts Hill and Prince of Wales Road are all badly affected. Expect delays on all services, we are only serving main roads.
Happy Christmas from all of us at First Eastern Counties Buses! Don't forget - there's no buses operating today or tomorrow but we'll be back with you on Wednesday with a Saturday service. Full details at
From Tuesday 4th October, many of our bus stops in Norwich city centre will be changing, as we prepare for the reopening of St Stephens Street.
Find full details of the reopening of St Stephens Street and new stops at
Norwich... find out how we're going electric! 🔌
We're outside
@TheForumNorwich
with TWO of our brand new electric double deck buses. Pop by and have a nose on-board, and speak to us about how we're going electric, and what it means for our Fine City. 🚌
Installation of new shelters in St Stephens Street is now complete so we have now resumed services in both directions. Thank you for your patience during these works
That is all from me today; we will be back after Christmas to assist you from Wednesday 27th from 8am. From all of us on the Twitter team - Merry Christmas! 🎅🎄-CM, LR, CP, JE, CV, RH & RS
**SERVICE UPDATE: Due to the adverse weather conditions, our drivers will be taking great caution while out driving today, which may result in delays to services. We apologise for any inconvenience this may cause. - AB.
Current service levels are expected to be maintained for the rest of today and tomorrow. There are currently no plans to stop services early, but there may be delays this evening due to road conditions.
23 – Main roads only – Not serving Lodge Farm estate, Old Costessey Norwich Road, Richmond Road estate, Heartsease Estate - Using Dereham Road in both directions - Using Salhouse Road, Woodside Road and Plumstead Road East.
***App Update*** Unfortunately there is a problem with the real time bus information on our app at the moment that is affecting users in the Norwich area. We're working hard to get this fixed as soon as possible and are very sorry for any inconvenience this may be causing.
It's the day where we say thank all of Britain’s bus drivers and operational staff who are keeping the country moving. Tweet us with your stories and print, colour and display our 'Cheers Driver' sheet in your front window.
@CPT_UK
#ThankYouBusWorkers
24 – Main roads only – Not serving Queens Hills estate; terminating at first roundabout, not serving Thorpe St Andrew, Booty Road, Laundry Lane, Gordon Avenue - Using Dereham Road in both directions and St Williams Way in both directions.
We're making exciting changes to our Pink Line, Red Line, Purple Line, Green Line and Turquoise Line services from Sunday 29th October 2023 with new journey options for many passengers. Full details and timetables can be found here -
"When you get home, take 2 minutes to save 9 lives. It's the best thing you'll do today." 🔊
First Bus is proud to partner with the local NHS Organ Donation team, via Global, to bring this important message to the public.
#OrganDonationWeek
#Community
@NNUH
@NHSOrganDonor
From Monday 27th July, we're introducing a *NEW* Pink Line 10|10A bus route - Mousehold Heath to Eaton Park or Cringleford via the city centre - up to every 30 mins Monday to Saturday. Get bus times, maps and fares today at
**We're making changes and exciting improvements to some Network Norwich services from Sunday 23rd July**
This affects Orange, Yellow, Charcoal and Purple Line services.
Find full information and new bus timetables today at
***SERVICE UPDATE***
ROUTE: 23/23A
Date start: Mon 5th Nov 18 ---- Date finish: Friday 9th Nov 18 Location:Lodge Farm
Reason:Roadworks
All Red Line buses due to start or finish their journey, buses should continue along the Dereham Road to Longwater and turn at the roundabout.
Service Update
Diversion due to RTA at Dereham Rd /Richmond rd . All service 23/24 divert via Norwich Rd /Longwater Lane ...Both Directions . 23A stay Normal route
***We're running more buses from Monday 1st June*** We'll be running more often to help ensure that everyone can have more room onboard as we'll only be allowing a reduced number of people on the bus for the time being. Get bus times & info at
In order to allow our staff to pay their respects to Her Majesty Queen Elizabeth II, our National Contact Centre will be opening between 1pm and 5pm today.
⚠️ SERVICE UPDATE - ALL SERVICES ⚠️
Due to a major incident, until further notice we will only be serving St Stephen's Street in the City Centre.
No other City Centre stops will be served.
We sincerely apologise for the inconvenience and thank you for your patience.
Don't forget...the ROARR! DinoBus starts today, taking you fast and FREE from the city centre to ROARR! Dinosaur Adventure
@roarr_dino
everyday until 1st September. You might even meet our driver Stuart, who was dressed ready for some dino-hunting.
Please help us to help you...use contactless payments or buy your bus ticket via the First Bus App wherever possible. Not only are these quicker and more convenient than paying with cash, they can also contribute to limiting the spread of coronavirus.
***DELAYS*** There may be delays to our services today due to the roadworks on Red Lion Street, especially at peak times. We're doing everything we can to keep buses running on time as far as possible, but please bear with us if we're a little later than we should be.
We know it's getting colder, but we’re following Government guidance to increase ventilation on board by keeping all windows open, come rain or shine! To help us to help keep everyone safe we'd appreciate it if you opened any closed windows on board. Thank you👍
A friendly reminder that from Mon 15 June, anyone wishing to travel by bus in England must follow new government rules and wear a face covering. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
GREAT NEWS📰 📢
From Sunday 3rd September we'll be running Charcoal Line buses between Bungay, Poringland & Norwich 7 days a week, every hour or better! 🚌
And it's just £2 each way til the end of October too! 😎
Get more info and bus times today at
21/22 – Main roads only – Not serving West Earlham Shops, Wilberforce Road, Bowthorpe Shops, Rawley Road, Humble Yard, Bishy Barnabee Way, Dodderman Way, Fiddlewood Estate - Using Earlham Green Lane, Larkman Lane, Dereham Road and Chapel Break Road in both directions.
From today, you can jump aboard the FREE ROARR! DinoBus direct from the city centre to ROARR! Dinosaur Adventure twice everyday until 1st September with easy connections from our other buses at the bus station or Castle Meadow. More info at
@roarr_dino
We're making changes to our Orange and Red Line services, from Sunday 25th February 2024. 🚌
For full details and to download new timetables, please click below. ⬇️
📲
ATTN** UPDATE FOR SERVICE 23: Main Road only. Will not be serving Lodge farm estate, Old Costessey Norwich Road, Richmond Road estate , Heartsease Estate.
Using Dereham Road in both directions , Salhouse Eoad , Woodside Road and Plumstead Road East instead. - LR
⚠️SERVICE ALERT - 21,23,23A,24,24A⚠️
Due to an RTC Theatre St is closed. Diversion via Chapelfield and St Stephens non-stop.
All Orange and Red line services are serving Castle Meadow only until further notice.
UPDATE For Services 14 / 15 /13A / 13B - We have had confirmation that we are able to serve the B1172 between Norwich and Wymondham so buses will be stopping along the main road to pick up in Hethersett.
News update: 24 February 2021
Following the Government’s ‘COVID-19 Response - Spring 2021’ announcement, we are now reviewing our service levels in line with DfT guidance & support and will announce any changes on our social media channels and website.
What do you get when you cross a fish and an elephant? 🐟🐘
Swimming trunks! 😬
Good Morning everybody!
We are here until 7pm to answer any questions you may have. Have a great day!
Tomorrow we'd love you to join us in saying thank you to the nation's bus workers! We'd like you to share your stories of our great team going above and beyond in keeping our communities moving.
@CPT_UK
#ThankYouBusWorkers
Happy Christmas from all of us at First Eastern Counties! 🎄
Don't forget, we're having a couple of days off today and tomorrow so we can all enjoy Christmas, but our buses will be back on the road on Sunday 27th! Get full details at
***WE'RE MAKING SOME CHANGES...to Pink Line & Turquoise Line services from Sunday 14th May***
Including NEW Pink Line buses to & from Hethersett, seven days a week.
Get full details and new timetables today at
Diversion Update; The A140 has closed due to the roads starting to melt. This has meant that we are unable to reach Long Stratton and will have to terminate at Harford bridge Tesco’s until further notice. ^Heather
SERVICE 23/23A UPDATE: Due to further problems on Lord Nelson Drive, this service will continue on diversion for a further week.Due to a closeure at Lodge Farm, all Red Line buses are diverting via Dereham Road to Longwater and turn at the roundabout. ^Georgia
Pay less to travel by bus! 🤩
Single bus journeys in England will cost no more than £2 until 31 October 2023 and £2.50 until November 2024.
📲 To find out how the Government can help you, search ‘Help for Households’.
#GetAroundForTwoPound
At 3pm tomorrow,
First Bus will join the nation in paying respect to His Royal Highness The Prince Philip, Duke of Edinburgh, ahead of the funeral. Colleagues are invited to observe the minute silence and bus services will pause and pull over where safe to do so.
*New buses * New times * New routes - on our excel service from Sunday 16th February...including our new FAST service between Dereham & Norwich up to every 30 minutes. Get your new times, and check out our amazing new buses today at
Don't forget, the law says that you have to keep your face covering on all the time you're on the bus, unless you're exempt. Please help our drivers and fellow passengers by sticking to the rules - it's for everyone's benefit.