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FirstNorwich

@FirstNorwich

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Official First Bus account 🚍 Tweet us 7am-7pm Mon-Fri & 9am-5pm Sat, Sun & Bank Hols. Live chat and phone lines (0345 646 0707) are open 9am-5pm Mon-Fri 💬

Norwich
Joined August 2012
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@FirstNorwich
FirstNorwich
7 months
Pay less to travel by bus! Whether you are heading to work or into town, a single bus journey costs no more than £2 on most routes across England. #GetAroundForTwoPound
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@FirstNorwich
FirstNorwich
6 years
Due to extremely severe weather conditions all Norwich services will be cancelled until further notice. We do not feel it is safe to operate a service at this time. Sorry for any inconvenience caused.
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@FirstNorwich
FirstNorwich
6 years
We are currently operating all services, but via main roads only.
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@FirstNorwich
FirstNorwich
4 years
We'd like to say a big THANK YOU to our fellow key workers at Morrisons, Norwich for the surprise delivery of donuts earlier today. It's very much appreciated, especially as we know how hard you're all working to make sure we have all the essentials at this difficult time.
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@FirstNorwich
FirstNorwich
6 years
Unfortunately, as a result of the bad weather we have made the decision to suspend services for the rest of the day due to safety concerns. Please check back first thing tomorrow for updates. We are very sorry for any inconvenience this may cause.
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@FirstNorwich
FirstNorwich
8 months
Norwich...we're going electric! ⚡️ Come and join the ‘buzz’ at The Forum, Norwich on Tuesday 24th October from 10am to 4pm, and experience two of Norwich’s brand new electric double decker buses. 🚌 Want to find out more? Click the link below. ⬇️
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@FirstNorwich
FirstNorwich
11 years
@ItsYourBoyTadi Always happy to join the new teenage trend #busbanter
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@FirstNorwich
FirstNorwich
2 years
It is with great sorrow that we have learned of the death of Her Majesty Queen Elizabeth II. On behalf of us all at First Bus, we send our deepest sympathy to the Royal Family.
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@FirstNorwich
FirstNorwich
4 years
We'd like to thank all of our amazing colleagues at First Eastern Counties across Norfolk and North Suffolk for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys. #keyworkers
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@FirstNorwich
FirstNorwich
7 months
We'd like to say thank you to everyone who came to our "Meet The Bus Day" at @TheForumNorwich . We hope you enjoyed catching a glimpse of our brand new fleet! 🚌⚡ Check out our video below, and click the link to visit our dedicated electric webpage. 📲
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@FirstNorwich
FirstNorwich
1 year
**MORE PINK LINE BUSES** - from Monday 20th February. Due to the increasing number of passengers using Pink Line 11|12 buses, we'll be re-introducing a 10-minute weekday frequency between Sprowston, the city centre & N&NU Hospital. Get new bus times at
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@FirstNorwich
FirstNorwich
4 years
We'd like to say another big thank you to all of our amazing colleagues at First Eastern Counties Norwich depot for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys. #keyworkers
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@FirstNorwich
FirstNorwich
6 years
ATTN: Please be aware all services will be running today but will be running along main roads only due to weather conditions. I apologise for any inconvenience caused. - LR
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@FirstNorwich
FirstNorwich
8 years
Just arrived...the first of our brand new Pink Line buses...with comfy leather seats & FREE wifi. On the road soon!
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@FirstNorwich
FirstNorwich
3 months
Yesterday we celebrated our Norwich Roundtree Way depot becoming England’s first fully electric commercial bus fleet outside of London! ⚡ A huge thank you to everyone who attended the Switch on and to our team for organising the event 💜 @NorfolkCC @transportgovuk @Wright_bus
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@FirstNorwich
FirstNorwich
6 years
We are done for this evening, please refer to our website for any further service updates. Keep safe in these colder conditions. We will be tweeting out information from 7am - CV, RS
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@FirstNorwich
FirstNorwich
5 years
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@FirstNorwich
FirstNorwich
4 years
We'd like to thank all of our amazing colleagues at First Eastern Counties across Norfolk and North Suffolk for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys. #keyworkers
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@FirstNorwich
FirstNorwich
6 years
*ATTN* All services are running at present, we advise minor delays due to the weather conditions. We will tweet any updates out if any thing changes. -CP
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@FirstNorwich
FirstNorwich
4 years
Over the last few weeks we've said thank you to all our staff for keeping our communities moving. Now we want to thank all of Britain’s bus drivers and operational staff who continue to keep the country moving. You can join us on 5th May to celebrate our nation's Bus Workers.
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@FirstNorwich
FirstNorwich
3 years
At 11am today our drivers may pull over (where safe to do so) to observe the two-minute silence in Remembrance. #LestWeForget
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@FirstNorwich
FirstNorwich
6 years
Services are currently running but will be serving well gritted main roads only. There are heavy delays across the city at the moment.
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@FirstNorwich
FirstNorwich
11 months
Bing has been found! 🐰 He's currently assisting our Norwich controllers but he'd quite like to go home as he's missing his best friend and owner. Are you or someone you know missing him? Please get in touch! Twitter... RT to help get him home.
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@FirstNorwich
FirstNorwich
2 years
**SERVICE UPDATE** At present, our Network Norwich services are running as usual, but please keep checking back here for any updates throughout the day.
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@FirstNorwich
FirstNorwich
4 years
Government has said that customers in England must wear a face covering on a bus from Mon 15 June. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
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@FirstNorwich
FirstNorwich
4 years
***CORONAVIRUS - CONCESSION PASS UPDATE*** From Monday 23rd March 2020 Concessionary Passes will be accepted on all First Eastern Counties services without any time restriction, until further notice. For more information see
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@FirstNorwich
FirstNorwich
4 years
We're so excited to give you a sneak peak of some great news for excel, coming in early 2020...find out more and keep up to date at
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@FirstNorwich
FirstNorwich
4 years
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@FirstNorwich
FirstNorwich
3 years
Knock knock! *Who's there?* Your Twitter Team... *Your Twitter Team who?* Your Twitter Team who will be here to answer any questions you have until 7pm today! 😀
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@FirstNorwich
FirstNorwich
5 years
Orange Line Update...We have been informed that the Bowthorpe Bus Gate is now open again so we will be returning to normal 21 & 22 routes and timetable to the west of the city centre as soon as we can. Thanks for your patience whilst this work has been carried out.
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@FirstNorwich
FirstNorwich
3 years
From Tuesday 30th November 2021, it is required by law that passengers wear a face covering on public transport, unless they are exempt. Find more information on recent changes to the UK Goverment's response to Coronavirus at
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@FirstNorwich
FirstNorwich
6 years
We currently have heavy snow showers in Norwich. Snow on the main roads is now building up but all services are still running. Grapes Hill, Ketts Hill and Prince of Wales Road are all badly affected. Expect delays on all services, we are only serving main roads.
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@FirstNorwich
FirstNorwich
6 years
Happy Christmas from all of us at First Eastern Counties Buses! Don't forget - there's no buses operating today or tomorrow but we'll be back with you on Wednesday with a Saturday service. Full details at
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@FirstNorwich
FirstNorwich
2 years
From Tuesday 4th October, many of our bus stops in Norwich city centre will be changing, as we prepare for the reopening of St Stephens Street. Find full details of the reopening of St Stephens Street and new stops at
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@FirstNorwich
FirstNorwich
7 months
Norwich... find out how we're going electric! 🔌 We're outside @TheForumNorwich with TWO of our brand new electric double deck buses. Pop by and have a nose on-board, and speak to us about how we're going electric, and what it means for our Fine City. 🚌
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@FirstNorwich
FirstNorwich
1 year
Installation of new shelters in St Stephens Street is now complete so we have now resumed services in both directions. Thank you for your patience during these works
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@FirstNorwich
FirstNorwich
6 years
That is all from me today; we will be back after Christmas to assist you from Wednesday 27th from 8am. From all of us on the Twitter team - Merry Christmas! 🎅🎄-CM, LR, CP, JE, CV, RH & RS
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@FirstNorwich
FirstNorwich
4 years
**SERVICE UPDATE: Due to the adverse weather conditions, our drivers will be taking great caution while out driving today, which may result in delays to services. We apologise for any inconvenience this may cause. - AB.
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@FirstNorwich
FirstNorwich
7 years
@GeorgeMorter Morning Buh - CV
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@FirstNorwich
FirstNorwich
6 years
Current service levels are expected to be maintained for the rest of today and tomorrow. There are currently no plans to stop services early, but there may be delays this evening due to road conditions.
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@FirstNorwich
FirstNorwich
6 years
38 – Main roads only – Not serving Long Stratton – Terminating at Harford Tesco - Not serving Ives Road.
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@FirstNorwich
FirstNorwich
6 years
23 – Main roads only – Not serving Lodge Farm estate, Old Costessey Norwich Road, Richmond Road estate, Heartsease Estate - Using Dereham Road in both directions - Using Salhouse Road, Woodside Road and Plumstead Road East.
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@FirstNorwich
FirstNorwich
11 years
@_ScottNeave @Lewis_Barker_ We take threats against any of our drivers very seriously. All tweets of this nature will be reported
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@FirstNorwich
FirstNorwich
4 years
***App Update*** Unfortunately there is a problem with the real time bus information on our app at the moment that is affecting users in the Norwich area. We're working hard to get this fixed as soon as possible and are very sorry for any inconvenience this may be causing.
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@FirstNorwich
FirstNorwich
4 years
It's the day where we say thank all of Britain’s bus drivers and operational staff who are keeping the country moving. Tweet us with your stories and print, colour and display our 'Cheers Driver' sheet in your front window. @CPT_UK #ThankYouBusWorkers
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@FirstNorwich
FirstNorwich
6 years
24 – Main roads only – Not serving Queens Hills estate; terminating at first roundabout, not serving Thorpe St Andrew, Booty Road, Laundry Lane, Gordon Avenue - Using Dereham Road in both directions and St Williams Way in both directions.
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@FirstNorwich
FirstNorwich
7 years
Good Morning all, it's Friday!! We are here with you through until 7pm 🚌🤘 - CV
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@FirstNorwich
FirstNorwich
3 years
SERVICE UPDATE...Our buses are continuing to run to normal timetables for your essential journeys. Find bus times and keep up to date at
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@FirstNorwich
FirstNorwich
8 months
We're making exciting changes to our Pink Line, Red Line, Purple Line, Green Line and Turquoise Line services from Sunday 29th October 2023 with new journey options for many passengers. Full details and timetables can be found here -
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@FirstNorwich
FirstNorwich
9 months
"When you get home, take 2 minutes to save 9 lives. It's the best thing you'll do today." 🔊 First Bus is proud to partner with the local NHS Organ Donation team, via Global, to bring this important message to the public. #OrganDonationWeek #Community @NNUH @NHSOrganDonor
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@FirstNorwich
FirstNorwich
4 years
From Monday 27th July, we're introducing a *NEW* Pink Line 10|10A bus route - Mousehold Heath to Eaton Park or Cringleford via the city centre - up to every 30 mins Monday to Saturday. Get bus times, maps and fares today at
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@FirstNorwich
FirstNorwich
7 years
ATTN: We are aware of footage circulating via Social Media, this incident did not involve First Bus or its staff, it is another operator -AR
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@FirstNorwich
FirstNorwich
11 months
**We're making changes and exciting improvements to some Network Norwich services from Sunday 23rd July** This affects Orange, Yellow, Charcoal and Purple Line services. Find full information and new bus timetables today at
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@FirstNorwich
FirstNorwich
8 years
We’re all ready to go...come and see us @TheForumNorwich til 2pm
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@FirstNorwich
FirstNorwich
6 years
***SERVICE UPDATE*** ROUTE: 23/23A Date start: Mon 5th Nov 18 ---- Date finish: Friday 9th Nov 18 Location:Lodge Farm Reason:Roadworks All Red Line buses due to start or finish their journey, buses should continue along the Dereham Road to Longwater and turn at the roundabout.
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@FirstNorwich
FirstNorwich
5 years
Service Update Diversion due to RTA at Dereham Rd /Richmond rd . All service 23/24 divert via Norwich Rd /Longwater Lane ...Both Directions . 23A stay Normal route
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@FirstNorwich
FirstNorwich
9 years
All is calm, all is bright...it's run out at Lansdowne Road #travel #norwich #bus http://t.co/jqc2xvcEyE
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@FirstNorwich
FirstNorwich
4 years
***We're running more buses from Monday 1st June*** We'll be running more often to help ensure that everyone can have more room onboard as we'll only be allowing a reduced number of people on the bus for the time being. Get bus times & info at
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@FirstNorwich
FirstNorwich
2 years
⚠️SERVICE UPDATE⚠️ Due to the closure of Red Lion St, we are seeing delays of up to 30 minutes across all Norwich services at this time.
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@FirstNorwich
FirstNorwich
8 years
Normans all ready for the match tomorrow, he will be tweeting during the game ;) #firstbusnorman #comeonengland
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@FirstNorwich
FirstNorwich
2 years
In order to allow our staff to pay their respects to Her Majesty Queen Elizabeth II, our National Contact Centre will be opening between 1pm and 5pm today.
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@FirstNorwich
FirstNorwich
6 years
Norwich services are all currently running via yesterday's diversions. See previous updates for information. We will update you if anything changes
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@FirstNorwich
FirstNorwich
6 years
All Eastern Counties services are cancelled except the XL which is only running between Swaffham and Peterborough. - RS
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@FirstNorwich
FirstNorwich
3 years
⚠️ SERVICE UPDATE - ALL SERVICES ⚠️ Due to a major incident, until further notice we will only be serving St Stephen's Street in the City Centre. No other City Centre stops will be served. We sincerely apologise for the inconvenience and thank you for your patience.
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@FirstNorwich
FirstNorwich
5 years
Don't forget...the ROARR! DinoBus starts today, taking you fast and FREE from the city centre to ROARR! Dinosaur Adventure @roarr_dino everyday until 1st September. You might even meet our driver Stuart, who was dressed ready for some dino-hunting.
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@FirstNorwich
FirstNorwich
6 years
*Update* Services 23/23a will be unable to serve stops Elm Close, Three Mile Lane, the Library and The Linnets due to a road closure. -CP
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@FirstNorwich
FirstNorwich
5 months
We'd like to wish you a very Merry Christmas, from all of us at First Eastern Counties! 🎄
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@FirstNorwich
FirstNorwich
4 years
Please help us to help you...use contactless payments or buy your bus ticket via the First Bus App wherever possible. Not only are these quicker and more convenient than paying with cash, they can also contribute to limiting the spread of coronavirus.
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@FirstNorwich
FirstNorwich
2 years
***DELAYS*** There may be delays to our services today due to the roadworks on Red Lion Street, especially at peak times. We're doing everything we can to keep buses running on time as far as possible, but please bear with us if we're a little later than we should be.
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@FirstNorwich
FirstNorwich
3 years
Have you seen our #gogodiscover dinosaur yet? Roar into the city by bus to spot the rest. Get a group day ticket from £8.50 on the app. #gogodiscover #breakcharity
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@FirstNorwich
FirstNorwich
4 years
We know it's getting colder, but we’re following Government guidance to increase ventilation on board by keeping all windows open, come rain or shine! To help us to help keep everyone safe we'd appreciate it if you opened any closed windows on board. Thank you👍
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@FirstNorwich
FirstNorwich
4 years
A friendly reminder that from Mon 15 June, anyone wishing to travel by bus in England must follow new government rules and wear a face covering. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
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@FirstNorwich
FirstNorwich
9 months
GREAT NEWS📰 📢 From Sunday 3rd September we'll be running Charcoal Line buses between Bungay, Poringland & Norwich 7 days a week, every hour or better! 🚌 And it's just £2 each way til the end of October too! 😎 Get more info and bus times today at
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@FirstNorwich
FirstNorwich
7 months
⚠️SERVICE UPDATE ⚠️ Due to an accident on the A47, many services are experiencing delays. We apologise for any inconvenience caused.
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@FirstNorwich
FirstNorwich
7 years
@spookyangel101 That's a very generous offer! I'll get back to you shortly with a head count :) -ES
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@FirstNorwich
FirstNorwich
6 years
21/22 – Main roads only – Not serving West Earlham Shops, Wilberforce Road, Bowthorpe Shops, Rawley Road, Humble Yard, Bishy Barnabee Way, Dodderman Way, Fiddlewood Estate - Using Earlham Green Lane, Larkman Lane, Dereham Road and Chapel Break Road in both directions.
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@FirstNorwich
FirstNorwich
5 years
From today, you can jump aboard the FREE ROARR! DinoBus direct from the city centre to ROARR! Dinosaur Adventure twice everyday until 1st September with easy connections from our other buses at the bus station or Castle Meadow. More info at @roarr_dino
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@FirstNorwich
FirstNorwich
6 years
That's us done for today, we will be back to answer questions from 07:00. Stay safe in these conditions - ❄️ - RH.
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@FirstNorwich
FirstNorwich
4 months
We're making changes to our Orange and Red Line services, from Sunday 25th February 2024. 🚌 For full details and to download new timetables, please click below. ⬇️ 📲
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@FirstNorwich
FirstNorwich
3 years
We are proud to be backing #norwichpride , head into the city and see the many stickers on our fleet!
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@FirstNorwich
FirstNorwich
9 years
Fab evening at the @EDP24 sticker book launch! Ps We loved the canapés too. ;) @NorwichCastle @GoGoDragons2015 #GGD15 http://t.co/u5DKe5ggyb
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@FirstNorwich
FirstNorwich
6 years
ATTN** UPDATE FOR SERVICE 23: Main Road only. Will not be serving Lodge farm estate, Old Costessey Norwich Road, Richmond Road estate , Heartsease Estate. Using Dereham Road in both directions , Salhouse Eoad , Woodside Road and Plumstead Road East instead. - LR
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@FirstNorwich
FirstNorwich
2 years
⚠️SERVICE ALERT - 21,23,23A,24,24A⚠️ Due to an RTC Theatre St is closed. Diversion via Chapelfield and St Stephens non-stop. All Orange and Red line services are serving Castle Meadow only until further notice.
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@FirstNorwich
FirstNorwich
6 years
UPDATE For Services 14 / 15 /13A / 13B - We have had confirmation that we are able to serve the B1172 between Norwich and Wymondham so buses will be stopping along the main road to pick up in Hethersett.
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@FirstNorwich
FirstNorwich
3 years
News update: 24 February 2021 Following the Government’s ‘COVID-19 Response - Spring 2021’ announcement, we are now reviewing our service levels in line with DfT guidance & support and will announce any changes on our social media channels and website.
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@FirstNorwich
FirstNorwich
3 years
What do you get when you cross a fish and an elephant? 🐟🐘 Swimming trunks! 😬 Good Morning everybody! We are here until 7pm to answer any questions you may have. Have a great day!
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@FirstNorwich
FirstNorwich
3 years
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@FirstNorwich
FirstNorwich
4 years
Tomorrow we'd love you to join us in saying thank you to the nation's bus workers! We'd like you to share your stories of our great team going above and beyond in keeping our communities moving. @CPT_UK #ThankYouBusWorkers
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@FirstNorwich
FirstNorwich
3 years
Happy Christmas from all of us at First Eastern Counties! 🎄 Don't forget, we're having a couple of days off today and tomorrow so we can all enjoy Christmas, but our buses will be back on the road on Sunday 27th! Get full details at
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@FirstNorwich
FirstNorwich
1 year
***WE'RE MAKING SOME CHANGES...to Pink Line & Turquoise Line services from Sunday 14th May*** Including NEW Pink Line buses to & from Hethersett, seven days a week. Get full details and new timetables today at
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@FirstNorwich
FirstNorwich
6 years
Diversion Update; The A140 has closed due to the roads starting to melt. This has meant that we are unable to reach Long Stratton and will have to terminate at Harford bridge Tesco’s until further notice. ^Heather
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@FirstNorwich
FirstNorwich
2 years
Please help us to keep the fresh air flowing on our buses. 👍
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@FirstNorwich
FirstNorwich
8 years
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@FirstNorwich
FirstNorwich
8 years
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@FirstNorwich
FirstNorwich
6 years
SERVICE 23/23A UPDATE: Due to further problems on Lord Nelson Drive, this service will continue on diversion for a further week.Due to a closeure at Lodge Farm, all Red Line buses are diverting via Dereham Road to Longwater and turn at the roundabout. ^Georgia
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@FirstNorwich
FirstNorwich
11 months
Pay less to travel by bus! 🤩 Single bus journeys in England will cost no more than £2 until 31 October 2023 and £2.50 until November 2024. 📲 To find out how the Government can help you, search ‘Help for Households’. #GetAroundForTwoPound
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@FirstNorwich
FirstNorwich
3 years
At 3pm tomorrow, First Bus will join the nation in paying respect to His Royal Highness The Prince Philip, Duke of Edinburgh, ahead of the funeral. Colleagues are invited to observe the minute silence and bus services will pause and pull over where safe to do so.
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@FirstNorwich
FirstNorwich
3 years
Happy #NationalPenguinDay ! 🐧 We have our happy feet on and we are here to help with any questions you have until 7pm today!
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@FirstNorwich
FirstNorwich
4 years
*New buses * New times * New routes - on our excel service from Sunday 16th February...including our new FAST service between Dereham & Norwich up to every 30 minutes. Get your new times, and check out our amazing new buses today at
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@FirstNorwich
FirstNorwich
4 years
Don't forget, the law says that you have to keep your face covering on all the time you're on the bus, unless you're exempt. Please help our drivers and fellow passengers by sticking to the rules - it's for everyone's benefit.
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@FirstNorwich
FirstNorwich
9 years
Just over heard Stacy in our office use @gogomosaic @GoGoDragons2015 as a landmark for one of our lost customers :) they were very impressed
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