DoorDash Help @DoorDash_Help Twitter profile

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@autoraiarabraga

DoorDash Help

@DoorDash_Help

2 years

@pheenoh We're very sorry about this! This glitch is worse than when Majora's mask would freeze. We'd like to look into this for you. Can you please DM us with your email? -Sam

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DoorDash Help

@DoorDash_Help

5 years

We've been disheartened this weekend to see a video on social media of a Dasher being harassed while completing a delivery. We've fully refunded and compensated the Dasher and will not tolerate this kind of behavior from anyone on our platform.

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DoorDash Help

@DoorDash_Help

2 years

@ZmacZane This is strange...We're very sorry to hear about this! Allow us to look into this matter. Can you please DM us with your email? -Sam

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DoorDash Help

@DoorDash_Help

4 years

@KirstiKarttunen Hey there, Kirsti. Is it alright if we DM you to gather more information about the delivery driver in your video? We're doing what we can to help! -Linh

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DoorDash Help

@DoorDash_Help

2 years

@LunarSnow1 Hello @LunarSnow1 , I cannot express how sincerely sorry I am that we let you down with this abhorrent experience. That is absolutely terrible and should not have happened. Please DM us your email and phone number so I can get this corrected and properly escalated ASAP. - Travis

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

2 years

@magalyrodd Hey @magalyrodd , I want to get this looked into ASAP, we strive for amazing quality and I'm sorry this experience fell short of that. Please DM us your email and phone number as well as the order date so I can get to work. - Sam

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DoorDash Help

@DoorDash_Help

3 years

We’re working it… currently, the DoorDash consumer platform is down but we’ll be back up in a flash! Hang tight and we’ll let you know once the platform is fixed. Thanks!

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DoorDash Help

@DoorDash_Help

4 years

@ericandre BIRD UP! 🐦 Please send us a DM with your email and we'll take care of ya! 😁 -Leo

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

2 years

@_sarahsnow Hey @_sarahsnow , that's certainly no way to make a friend! I'm sorry your brother get left waiting and hungry, please DM us the email and phone number associated with the account as well as the order date so I can get to the bottom of this. - Sam

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DoorDash Help

@DoorDash_Help

1 year

We are currently experiencing issues with our consumer platform. We are working to resolve this as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

4 years

Our customer platform is currently down. We’re working on it and we’ll reach out when we’re back up and running. Thanks for your patience.

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DoorDash Help

@DoorDash_Help

4 years

@rahm3sh Hi Rahm3sh, We take these matters very seriously and want to get in contact with the Dasher to ensure his well-being. If you have any contact information for the Customer or Dasher, please send us DM! - Matthew

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DoorDash Help

@DoorDash_Help

2 years

@Hendrxxjefe Oh no, how are you supposed to drink your beverage with no straw?! We're so sorry to hear this happened and we understand how annoying it can be. We want to help, send us a DM with your email, phone #, and date of the order and we'll be in touch. – Ryan

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

3 years

@Viperous @Viperous Hey Sidney, That's awful! I am so sorry that this is in your Fanta, that is completely unacceptable! Please send me your email address in a DM, and I will be happy to help you with this! - Austin

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DoorDash Help

@DoorDash_Help

2 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

3 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

3 years

@nmplol I feel you on a spiritual level. We're gonna get this taken care of for you and make sure your day ends on a high note! You deserve whatever comfort food you want after spending so much time around Mizkif. Just kidding, we love you all equally! 😃- Ian

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DoorDash Help

@DoorDash_Help

3 years

@nmplol That looks like enough chicken to feed half of OTK! It does look good, though... The only order fit for a king is the one they ordered in the first place and we want to help! Can you shoot us a DM with the email you use for your account so we can look into this? - Ian

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DoorDash Help

@DoorDash_Help

2 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

2 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

3 years

We’re baaaack—but, like, in a good way. Our platform has been fixed and is ready for your order. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

1 year

Due to overwhelming demand for the @Wendys Biggie Power Hour promotion, we experienced an outage across our platform that affected all users. We sincerely apologize for any inconvenience and frustration that you may have experienced as a result.

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

1 year

Customers who placed an order and paid the full amount because the promo did not successfully apply will receive a refund for the amount they were overcharged.

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DoorDash Help

@DoorDash_Help

3 years

We’re working it… currently, the DoorDash consumer platform is down but we’ll be back up in a flash! Hang tight and we’ll let you know once the platform is fixed. Thanks!

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DoorDash Help

@DoorDash_Help

3 years

@MiAsia_Mares Alexa play "Heartbreak Anthem" by Little Mix. This isn't about an ex but the heartbreak feels just the same. Quick, DM us your phone number and email cause we "ain’t got no time to dwell on it", we got class. 🥲 -Tammy

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

4 years

@TAPV480 Hey Darien! I would like to firstly extend a sincere apology. We take these circumstances very seriously and we'd like to get to the bottom of it as soon as possible. Please DM us at your earliest convenience so we can dig further! -Leo

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DoorDash Help

@DoorDash_Help

4 years

@BaldCrackhead @BaldCrackhead Oof, I'd be pretty upset if someone forgot my drink too. 🙃 I'm so sorry about that. Shoot us a DM with the email your account is under, we'll get this situated for you. -Linh

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DoorDash Help

@DoorDash_Help

5 years

We are committed to ensuring Dashers feel safe and respected, and will not stand for the type of behavior witnessed this past weekend. Please join us in supporting the Dasher involved who is raising funds for a charity dedicated to anti-bullying efforts

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DoorDash Help

@DoorDash_Help

4 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

2 years

@uhhbre @uhhbre That's absolutely heartbreaking to see, Briana! We're so sorry this happened, we want to make sure we take care of this ASAP. Please send us a DM with your email, phone # and the date of this order so we can investigate and make things right. – David

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

2 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

4 years

We’re working it… currently, the DoorDash consumer platform is down but we’ll be back up in a flash! Hang tight and we’ll let you know once the platform is fixed. Thanks!

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!”

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DoorDash Help

@DoorDash_Help

1 year

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

9 months

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

3 years

We’re baaaack—but, like, in a good way. Our platform has been fixed and is ready for your order. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

4 years

The DoorDash platform is up and running, and ready for your orders. Our sincerest apologies for any inconvenience.

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DoorDash Help

@DoorDash_Help

4 years

The platform has been fixed, so let’s pick up where we left off. And thanks for hanging in there with us!

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DoorDash Help

@DoorDash_Help

3 years

@xUnrational Cold teriyaki is just NOT it. We'd never want to throw you off your game having to deal with this. 😰 Please send us a DM with your email and order info and we'll get this taken care of ASAP. – Colin

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DoorDash Help

@DoorDash_Help

3 years

@Viperous @Viperous Hey Sidney, Austin from DoorDash support here! I hadn't heard back from you, so I was just checkin' in! I would still be happy to assist you with this if you needed, just send me your email address in a DM! - Austin

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DoorDash Help

@DoorDash_Help

3 years

@sweetdreamsh1 Hey @sweetdreamsh1 ! That's the last thing we wanted you to deal with after such a long ranked grind! I'm so sorry there was a long delay getting you the order 😔 Send us a DM with your email so we can help you out and prepare for the next marathon! -Evan

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DoorDash Help

@DoorDash_Help

4 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

2 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

2 years

@aPureGangster Hey @aPureGangster , that is absolutely unacceptable behavior and I want to get this investigated ASAP. Please DM us your email and phone number as well as the order details so I can make sure this gets escalated. - Sam

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DoorDash Help

@DoorDash_Help

2 years

@kahleahcopper Oh my! I am so sorry for this dasher's behavior towards you. It's disrespectful and we will be happy to look into this for you. Please send me a dm of your email, phone number, and date of the order.-Steph

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DoorDash Help

@DoorDash_Help

4 years

Our customer platform is still currently down. We’re working on it and we’ll reach out when we’re back up and running. Thanks for your patience.

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DoorDash Help

@DoorDash_Help

1 year

@terri_monora Terri, totally unacceptable & definitely not the service we strive to provide our customers. I''d like to look into this further & see what I can do to make things right for you. Shoot me a DM with your email, phone number & order info & I'll get to work. -Steph

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DoorDash Help

@DoorDash_Help

5 years

@DemetriusHarmon Hi @DemetriusHarmon , Please send us a direct message @doordash_help with your email address so we can assist

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DoorDash Help

@DoorDash_Help

2 years

@natnesa I'm incredibly sorry to hear about your experience. This is not okay. Please send us a DM with your email and phone number so we can gather more information for our investigation. -Sam

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DoorDash Help

@DoorDash_Help

8 months

@katiewonn SMH... Not getting your loot 2 times in a row is never the move, let's get to the bottom of this. Please send us a DM with your email, phone number, and order information so we can make this right! -Ashley

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!”

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DoorDash Help

@DoorDash_Help

2 years

@strategistjas Hey @strategistjas , I'm very sorry for any miscommunication this has caused. Please DM us your phone # and email, we'd be more than happy to make things right! -Samantha

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DoorDash Help

@DoorDash_Help

2 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

5 years

We are currently experiencing issues with our platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!”

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DoorDash Help

@DoorDash_Help

4 years

The DoorDash platform is up and running, and ready for your orders. Our sincerest apologies for any inconvenience.

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DoorDash Help

@DoorDash_Help

2 years

@weesterner I'm so sorry you didn't receive your order, @weesterner . We'll make sure this is investigated right away! Send us a DM with your email and phone number and we'll get right on it. -Sam

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DoorDash Help

@DoorDash_Help

4 years

@PeterNHess Hey, Peter! Thank you for bringing this into the light. We want to help where we can. I'll DM you to gather more info. -Linh

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DoorDash Help

@DoorDash_Help

1 year

@LiftAsWeGrind OOOOO ICK. HAIR? I'd be totally grossed out too @LiftAsWeGrind ! Can you DM me your email, phone number, and order details so I can check into this for you? -Tom

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DoorDash Help

@DoorDash_Help

5 years

We are currently experiencing issues with our platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

2 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

4 years

@Classify Hi @classify . Please DM us the email address associated with your account so we can act on this immediately. ~Regards, Brandon

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DoorDash Help

@DoorDash_Help

4 years

The DoorDash platform is up and running, and ready for your orders. Our sincerest apologies for any inconvenience.

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DoorDash Help

@DoorDash_Help

5 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

1 year

@dremo Getting an order from a different state is wild. We definitely want to get this checked out and see what's going on. Please send us a DM with the email, phone number, and order details. Let's get a resolution going. -Ryan

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DoorDash Help

@DoorDash_Help

1 month

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

2 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

3 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

1 year

@ItsCitruss We're so sorry that you did not receive your order. We would be just as upset! Let's see what we can do to get this resolved. Please send over a DM with your email and phone number. -Liz

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DoorDash Help

@DoorDash_Help

4 years

We greatly appreciate your patience as we are currently experiencing higher than normal support volume due to COVID-19. For fastest service, we encourage you to leverage the “Help” feature in the app or chat with us on our website

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DoorDash Help

@DoorDash_Help

3 years

The DoorDash platform is up and running, and ready for your orders. Our sincerest apologies for any inconvenience.

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!”

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DoorDash Help

@DoorDash_Help

4 years

The DoorDash platform is up and running, and ready for your orders. Our sincerest apologies for any inconvenience.

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DoorDash Help

@DoorDash_Help

3 years

he DoorDash platform is up and running, and ready for your orders. Our sincerest apologies for any inconvenience.

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DoorDash Help

@DoorDash_Help

4 years

We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

3 years

Service has been restored and we’ll be there in a Dash! Head over to if you have any additional concerns.

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DoorDash Help

@DoorDash_Help

6 years

@bryanlanning Hi Bryan Lanning and thank you for bringing this to our attention. We really value your feedback. Please send us a DM with your email address and phone number attached to your DoorDash account at @doordash_help , and we will take a closer look right away.

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DoorDash Help

@DoorDash_Help

2 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

5 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience—and for being a loyal DoorDash customer!”

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DoorDash Help

@DoorDash_Help

3 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

5 years

We are currently experiencing issues with our consumer and Dasher platforms. We are working to resolve as quickly as possible. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

5 years

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

4 years

We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!

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DoorDash Help

@DoorDash_Help

4 years

@ira Hey @ira , Let's talk! Please DM us your email so I can further assist you. I look forward to hearing from you. -Ana

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DoorDash Help

@DoorDash_Help

1 year

Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!

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DoorDash Help

@DoorDash_Help

3 years

We’re baaaack—but, like, in a good way. Our platform has been fixed and is ready for your order. Thank you for your patience.

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DoorDash Help

@DoorDash_Help

4 years

@PlayWithJambo Oh no! Either the dreaded Nacho Swapper has struck again (which is not a real thing), or this Dasher is trying to be the next Chris Angel, 'cause that's a total mind freak. I would be happy to help you get this sorted out, can you send me your email address in a DM? -Austin

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