Deezer Help @DeezerHelp Twitter profile | Pikagi

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Deezer Help

@DeezerHelp

11,766

Followers

1,071

Following

349

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51,789

Statuses

We're here to assist you! DM us your details or join our amazing community

London, Paris, San Francisco

https://t.co/wt0UTB0fyN

Joined February 2014

Don't wanna be here? Send us removal request.

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@DeezerHelp

Deezer Help

24 days

Our technical issue which affected subscribers by incorrectly displaying them as free users, has been resolved. All impacted accounts have been rectified. We apologize for any inconvenience this may have caused and sincerely appreciate your patience, thank you for your support 💜

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@DeezerHelp

Deezer Help

3 years

Hello! If you’re wondering whether we’re aware of Deezer being down, we are 🙁. We’re working on getting it back up and running for our Deezer users so please sit tight! Thanks for your patience in advance 🙏.

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@DeezerHelp

Deezer Help

2 years

Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

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@DeezerHelp

Deezer Help

6 years

@hangsangJhope you can send us your music request via this form: it won't guarantee that we get it, but our music team will have a look into it. :)

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You can share with us the artist you would love to see in Deezer! Fingers crossed it can be added soon!

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@DeezerHelp

Deezer Help

3 years

Update: We've identified the cause of the outage and we're working with our partners to restore service as soon as we possibly can. We can't currently give an ETA on when that will be but we'll keep you updated with new information as we have it ✅.

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@DeezerHelp

Deezer Help

4 years

@claraymgomws Olá, nossa app tem o plano familia que permite até 6 usuários usar conta ao mesmo tempo. Dá uma olhada nesse link - . Valeu

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@DeezerHelp

Deezer Help

2 years

@hoseoklz @jhopeGlobaI @Deezer @BIGHIT_MUSIC @BTS_twt Hi, thank you for reporting this. We passed the page to the relevant team.

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@DeezerHelp

Deezer Help

25 days

Nous sommes actuellement confrontés à un problème technique qui fait que certains abonnés apparaissent à tort comme des utilisateurs gratuits. Soyez assurés que notre équipe travaille avec diligence pour résoudre ce problème le plus rapidement possible. 💜

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@DeezerHelp

Deezer Help

3 years

We're back with another update! A technical workaround has been put in place but we're still working on fixing any underlying issues. As a result you may come across a few issues but this will be sorted out shortly. We'll continue to post updates. Thanks again for your patience😁

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@DeezerHelp

Deezer Help

5 years

@ramisaab20 ألبوم نجوى رح ينزل قريبا جدا:)

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@DeezerHelp

Deezer Help

22 days

@jiminie_noonaa @sincerelyjiminn @Deezer As of now, Deezer Premium is still available in South Korea for existing subscribers. However, we are not allowing new paying subscribers and access for free accounts, at the moment.

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@DeezerHelp

Deezer Help

2 years

🚨🚨 The service is up again and can be used but we are monitoring the situation. Please do not hesitate to reach out if your should encounter recurring issues. Thank you for your patience 🙂

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@DeezerHelp

Deezer Help

4 months

@Seulgi_Union @Deezer @RVsmtown @SMTOWNGLOBAL Hi Seulgi_Union, we are sorry for the wrong placement. Our team is informed and will start the corrections. We thank you for your patience.

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@DeezerHelp

Deezer Help

4 years

@Ota_Jelliz Bonjour vous pouvez faire une demande sur le lien ci-dessous

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Music Request / Demande de musique

EN: Tell us the artist you’d love to see on Deezer! Fingers crossed, we’ll do our best to add them. FR : Dites-nous l'artiste que vous aimeriez voir sur Deezer ! Croisons les doigts, nous ferons de...

docs.google.com

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@DeezerHelp

Deezer Help

2 years

Breaking News🚨 Estamos enfrentando um problema global em nosso servidor no momento. Sendo assim, talvez você não conseguirá fazer login ou acessar todo seu conteúdo de música. Agradecemos sua paciência e compreensão enquanto resolvemos o problema.

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@DeezerHelp

Deezer Help

4 years

@rapfalando Opá! Olá Lucas! =)

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@DeezerHelp

Deezer Help

5 years

@felipearaujo_fa Ficamos felizes que está curtindo o Deezer 😘 Sempre que precisar, estamos à disposição!

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@DeezerHelp

Deezer Help

5 years

@HabhobaK هلا Jad, رح يكون متاح في جميع دول العالم قريبا :)

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@DeezerHelp

Deezer Help

5 years

Deezer wants artists to be paid fairly so we are adopting a User-Centric Payment System (UCPS). If you want to know more about it, click here!: 😃

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@DeezerHelp

Deezer Help

25 days

We're currently facing a technical issue where some premium subscribers are incorrectly showing up as free users. Our team is working diligently to fix this issue as quickly as possible. We apologize for any inconvenience this may cause and and will keep you updated 💜

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@DeezerHelp

Deezer Help

5 years

@rend_yasser الاغنية الحين موجودين علي ديزر, علي هذا الرابط

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Maloun Abu Eleshq (Single)

Najwa Karam

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@DeezerHelp

Deezer Help

2 years

🚨🚨 O nosso serviço voltou a funcionar normalmente, mas estamos monitorando a situação. Por favor, não hesite em entrar em contato se você encontrar problemas recorrentes. Agradecemos pela sua paciência e compreensão.

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@DeezerHelp

Deezer Help

6 years

Don't know the title of a song? Let Songcatcher listen in and find it for you on Deezer! Songcatcher is now available for all Android users ;) Let us know if you need help!

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@DeezerHelp

Deezer Help

2 years

Nous rencontrons un problème de serveur général. 🚨 Vous pourriez avoir des difficultés à vous connecter ou accéder à tout votre contenu musical. Nos équipes techniques sont en train d'analyser la cause. Désolés du désagrément.

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@DeezerHelp

Deezer Help

5 years

We have received a number of reports informing us that Deezer is not currently working on the app and website. We are working on getting this issue resolved as soon as possible. Updates to follow.

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@DeezerHelp

Deezer Help

5 years

Pedimos desculpa pelo erro que está ocorrendo quando tenta se conectar em sua conta. Nossa equipa técnica já está investigando a situação. Se mantenha atualizado na situação aqui: f http://dzr.fm/bUphgy

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@DeezerHelp

Deezer Help

9 years

Deezer is down at the moment, a team is investigating the issue. Anyone got a pencil to repair the cassette tape? http://t.co/bc9zDUnpqS

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@DeezerHelp

Deezer Help

23 days

@Jiminmatters13 @ARMYonDeezer @Deezer Thank you for reaching out. I appreciate your interest in Deezer. As of now, Deezer Premium is still available in South Korea for existing subscribers. However, we are not allowing new paying subscribers and access for free accounts at the moment.

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@DeezerHelp

Deezer Help

3 years

Hello! We wanted to let you know that there’s an issue with the last update of Android System Webview which crashes all apps that use it. Google is aware and have released an update in the Play Store to fix the issue. Thanks and have a great day 🙂

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@DeezerHelp

Deezer Help

6 years

Are you from Brazil? Tutu pom? Acabamos de lançar a nossa Comunidade Deezer! Lá você terá respostas para todos os seus problemas e também falar de música e outras coisitas! bjk!

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@DeezerHelp

Deezer Help

3 years

Apple CarPlay and iOS 15: Since the update to iOS 15 on September 20th 2021, Deezer isn't available on Apple CarPlay. We're currently working to solve the problem and expect that Deezer will be working on Apple CarPlay again before the end of the year.

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@DeezerHelp

Deezer Help

22 days

@Jiminmatters13 @ARMYonDeezer @Deezer Hello, thank you for reaching out. I appreciate your interest in Deezer. As of now, Deezer Premium is still available in South Korea for existing subscribers. However, we are not allowing new paying subscribers and access for free accounts at the moment

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@DeezerHelp

Deezer Help

6 years

We are excited to announce that Deezer is now available on Alexa ;) Please find information on how to set it up here:

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@DeezerHelp

Deezer Help

6 years

🖐️ Stop whatever you are doing! Close the Deezer app fully and open it again to experience our new feature Flow Tab. More here:

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@DeezerHelp

Deezer Help

4 years

🔸Missing home? Or want to explore a new culture? 🌍 Introducing Country Selector, an exciting new feature available now for all Deezer users 🥳 🎊 Discover how to switch between countries, explore local artist tracks and more here 👉:

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Never miss home again with Deezer’s Country Selector - Deezer Newsroom

Exclusive feature, “Country Selector”, lets you switch your music and shows tabs to anywhere in the world Gospel in Brazil, Grime in England, Schlager in Germany, Banda in Mexico… every country has...

newsroom-deezer.com

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@DeezerHelp

Deezer Help

6 years

We are in full Xmas spirit! Happy holidays everyone!

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@DeezerHelp

Deezer Help

9 years

The issues with @EE Deezer subscriptions are still being investigated. We hope to have a resolution as soon as possible.

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@DeezerHelp

Deezer Help

8 years

We are aware of some @EE users losing Deezer access & have escalated to EE for further investigation. We apologise for the inconvenience.

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@DeezerHelp

Deezer Help

4 years

@SelenaSourceFR L'album Rare est maintenant dispo ici ! :) :)

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@DeezerHelp

Deezer Help

6 years

Deezer now on Xbox One! Find all information here:

Information FAQs Note: Deezer on XBox has now reached End of Life. This means that the application will no longer be available to download, and will no longer be avaialble for updates. If you cur...

support.deezer.com

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@DeezerHelp

Deezer Help

23 days

@TeaRoseJ @Deezer Thank you for reaching out. I appreciate your interest in Deezer. As of now, Deezer Premium is still available in South Korea for existing subscribers. However, we are not allowing new paying subscribers and access for free accounts, at the moment

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@DeezerHelp

Deezer Help

6 years

@eveika Bonjour, je vais faire passer votre demande en interne en espérant qu'une offre pourra être bientôt proposée🙂Belle journée à vous, M.

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@DeezerHelp

Deezer Help

2 years

Vous avez probablement remarqué que votre compte Deezer est passé en Gratuit, malgré votre paiement récent, suite à une erreur technique interne. Tout devrait rentrer dans l'ordre sous peu. Notre équipe de paiement est en train de résoudre le problème.

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@DeezerHelp

Deezer Help

24 days

Le problème technique affectant les abonnés affichés incorrectement comme utilisateurs gratuits a été résolu. Tous les comptes impactés ont été corrigés. Nous nous excusons pour le désagrément et apprécions votre patience et compréhension. Merci pour votre soutien 💜

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@DeezerHelp

Deezer Help

5 years

Good morning! Our service is now completely unavailable on Sonos due to technical issues. We are working in cooperation with Sonos to get this resolved as soon as possible. We apologise for the inconvenience and thank you for your continued patience whilst we implement a fix.

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@DeezerHelp

Deezer Help

4 years

Our technical teams have now resolved the issue and everyone should now be able to login as usual 😊

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@DeezerHelp

Deezer Help

4 years

@MacielNara1 Olá Maciel, lamento que isso tenha acontecido... seu plano era TIM Controle? Ai só mesmo adicionado um plano especial 12,90 reais que eles tem. Mas nossa parceria segue com a TIM. Tem o TIM Beta e TIM Black com Deezer incluso. Valeu

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@DeezerHelp

Deezer Help

7 years

Aos usuários TIM music, sinto muito, mas realmente há um problema no momento :/ A TIM e a Deezer estão trabalhando pra resolver isso logo!

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@DeezerHelp

Deezer Help

4 years

@svr123456789 Nous défendons la communauté noire chez Deezer. Nous supportons cette cause importante et nous sommes fiers de dénoncer le racisme.

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@DeezerHelp

Deezer Help

6 years

@LolaDubini Bonjour! Pourriez-vous nous envoyer en DM une adresse email à laquelle nous pouvons vous contacter? 😊 Bien à vous, l'équipe Deezer.

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@DeezerHelp

Deezer Help

9 years

We are still investigating with @EE regarding the lost EE-Deezer subscriptions. We apologise for the inconvenience caused.

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@DeezerHelp

Deezer Help

10 months

@SG_BTSV @Deezer Hi , can you please send me the Deezer URL link to the playlist you are referring to, so that we can look further into this? Thank you.

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@DeezerHelp

Deezer Help

2 years

Update: Our technical team is still investigating why Android users are experiencing difficulties. In the meantime, please uninstall and reinstall your Deezer application. It won't affect your music content. You should then be able to log in and use Deezer as expected. Thank you!

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@DeezerHelp

Deezer Help

10 years

Hello @EE customers. We're getting closer to a fix for the issues and will have more information on this soon. Thank you for your patience.

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@DeezerHelp

Deezer Help

3 years

@JokerSwann Bonjour, puis-je avoir l'adresse email liée à votre compte Deezer par DM? Quel est le souci que vous avez?

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@DeezerHelp

Deezer Help

3 years

Il y a un souci avec la dernière version d'Android System WebView : elle fait planter toutes les applications qui en dépendent. Google est au courant et vient d'ailleurs de publier une mise à jour, sur le Google Play Store, qui permet de corriger ce problème. Bonne journée 🙂

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@DeezerHelp

Deezer Help

5 years

A nossa equipe técnica em parceria com a TIM já resolveram o problema dos usuários de iPhone e já deve ter se acesso de volta 👏 Pedimos desculpa por todo o inconveniente causado. Se ainda não recuperou seu acesso, por favor reinstale a app. Se persistir, nos envie DM pfv

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@DeezerHelp

Deezer Help

6 years

We are currently experiencing a loading issue with the latest version of the Deezer iOS app (v6.45). For more information visit:

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@DeezerHelp

Deezer Help

2 years

Dernières nouvelles : notre équipe technique étudie toujours les difficultés rencontrées par les utilisateurs Android. En attendant, veuillez désinstaller et réinstaller votre appli Deezer. Ça n'affectera pas votre contenu musical. Vous pourrez ensuite vous connecter. Merci !

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@DeezerHelp

Deezer Help

4 years

@CFJoelma Aeee! Bora curtir turma! =D

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@DeezerHelp

Deezer Help

8 years

@GabrielLalue L'album est disponible par ici : On espère qu'il vous plaira ! 😊🎧 -G.

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@DeezerHelp

Deezer Help

10 years

Hello @EE customers - we are aware of the issues affecting some of you at the moment and are working hard to resolve these.

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@DeezerHelp

Deezer Help

5 years

The issue is now resolved and everyone should have access again. We apologise for the inconvenience caused!

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@DeezerHelp

Deezer Help

2 years

🚨🚨Caso você ainda esteja tendo problemas para conectar no app pelo número de telefone, por favor contate nosso suporte pelo link ou nos enviei uma DM. Obrigada pela paciência e compreensão🙂.

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@DeezerHelp

Deezer Help

1 year

We can confirm that one of our former partners experienced a data breach in 2019. No passwords or payment details leaked. Our systems were not affected & remain fully safe. Still, we recommend the following steps to avoid phishing:

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Data Breach & Phishing Scam - Protect your personal data | Deezer

Deezer is committed to the security of your personal data, here are a few tips on how to better secure your digital privacy against phishing scams.

thebackstage-deezer.com

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@DeezerHelp

Deezer Help

7 years

[With Premium+] you can download all your favorite music to listen to whenever and wherever you like.

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@DeezerHelp

Deezer Help

3 years

@Looking_Glass12 Bonjour, merci pour le signalement. Pouvez-vous m'envoyer le lien de la playlist en message privé s'il vous plaît. Merci d'avance.

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@DeezerHelp

Deezer Help

5 years

Sonos update: Our teams have fixed the underlying cause of the issue and normal service has now been restored. If you still experience any issues, please get in touch with us. We apologise for any inconvenience caused and thank you for your patience!

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@DeezerHelp

Deezer Help

10 years

Good news @EE customers - we have found a solution & are rolling it out over the weekend! Another option is to try http://t.co/s92Z6Le2hM

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@DeezerHelp

Deezer Help

2 years

Estamos experimentando un problema global en nuestro servidor. 🚨 Es posible que no pueda ingresar o acceder a su contenido musical por el momento. Agradecemos la paciencia mientras arreglamos esto. Lamentamos las molestas.

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@DeezerHelp

Deezer Help

5 years

Welcome to the Dark side... of Deezer! (check out to activate here: )

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@DeezerHelp

Deezer Help

22 days

@Jiminmatters13 @jiminiemelody @Deezer We offer services in South Korea for existing subscribers so for users already subscribed but we currently do not offer the option for new subscriptions and do not offer the free service.

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@DeezerHelp

Deezer Help

6 years

Flow is your personal soundtrack! Get more info about our Flow here: #Flow #deezerhelp #heretohelp

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@DeezerHelp

Deezer Help

2 years

@eaj_charts @eaJPark You are very welcome:)

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@DeezerHelp

Deezer Help

4 years

@gu_sModa <3

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@DeezerHelp

Deezer Help

4 years

Happy #InternationalNursesDay happy 200th anniversary to Florence Nightingale! We’d like to say a massive thank you to all the amazing Nurses around the world. Words fall short for the amazing work you all do, especially during these hard and unusual times. Thank you!

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@DeezerHelp

Deezer Help

4 years

@rid0uoff Bonjour, nous avons temporairement retiré Slimpay de nos modes de paiement suite à une attaque frauduleuse. Bonne journée!

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@DeezerHelp

Deezer Help

2 years

💡 You can contact @DeezerHelp via DM for personalized replies. Make sure you've opened your DM to all or are following us, you won't receive our answers otherwise!

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@DeezerHelp

Deezer Help

3 years

Hey! If you normally sign-in to Deezer using your Google Login, you may experience some difficulties as Google is currently unavailable Worldwide. Google has a status page available here: . See below for more info...

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@DeezerHelp

Deezer Help

2 years

Update: The underlying cause of paying accounts switched to Deezer Free has been fixed. We're currently working on restoring normal service to the affected subscribers. Thank you for your patience.✨

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@DeezerHelp

Deezer Help

7 years

@Bylkus_22 @DeezerFR @officielniro Bonjour, le dernier album de Niro est dispo depuis hier sur Deezer Bonne écoute ! 🎧 -F.

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@DeezerHelp

Deezer Help

6 years

Deezer offers more than music, see how to explore other content such as podcasts. More tutorials here:

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@DeezerHelp

Deezer Help

2 years

@ADORA_base Hello, thank you for letting us know. We are working on correcting this.

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@DeezerHelp

Deezer Help

2 years

@876_BTS Thanks for reporting this. We are working on it.

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@DeezerHelp

Deezer Help

3 years

@jan_ro Sometimes there might be reasons why we cannot offer a song on the platform but you can request it and we will do our best to get it

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@DeezerHelp

Deezer Help

7 years

Big news! We’re so excited to finally introduce you to our Deezer Community! Join us and spread the word!

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@DeezerHelp

Deezer Help

3 years

@alexnndre 👍

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@DeezerHelp

Deezer Help

5 years

@IvanLaVague Bonjour ! Pouvez-vous nous fournir en message privé l’adresse mail de votre compte Deezer ainsi qu’un descriptif de votre problème ? Merci :)

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@DeezerHelp

Deezer Help

7 years

Flow is your personal soundtrack. Your music mixed with fresh recommendations [and the songs you forgot you loved] in one infinite stream 🎧

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@DeezerHelp

Deezer Help

9 years

We're back! Thanks for your help, as you suggested we checked the power cables, kicked machines, rebooted, upgraded drivers, ctrl+alt+del...

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@DeezerHelp

Deezer Help

4 years

@OceaneHtk Bonjour, merci de rester poli et courtois. Le confinement est dur pour tous, pas besoin d'en rajouter ! L'album est sorti et est disponible ici .

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@DeezerHelp

Deezer Help

5 years

@sabine_lattouf الالبوم رح ينزل قريبا جدا:)

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@DeezerHelp

Deezer Help

3 years

@anabiatris356 Olá, faz parte da estratégia de lançamento do album Doce 22 por parte da artista Luísa Sonza. Vai acompanhando as novidades. Bom Domingo 🎶😍

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@DeezerHelp

Deezer Help

22 days

@Jiminmatters13 @ARMYonDeezer @Deezer Hi, the reply shown is from our chat bot, I apologise if that was not a precise answer. As stated in my reply, Deezer Premium is still available in South Korea for existing subscribers. However, we are not offering new subscriptions or access for free accounts at the moment.

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@DeezerHelp

Deezer Help

4 years

You may have noticed a problem logging in (sorry about that!) but the issue's now fixed!

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@DeezerHelp

Deezer Help

3 years

@btspkstreaming How can we help?

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@DeezerHelp

Deezer Help

4 months

@kangseulgiINA @Deezer @RVsmtown @SMTOWNGLOBAL Hi kangseulgiNA, we are sorry for the wrong placement. Our team is informed and will start the corrections. We thank you for your patience.

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@DeezerHelp

Deezer Help

22 days

@park_ji_95 @Deezer Thank you for reaching out. We appreciate your interest in Deezer. As of now, Deezer Premium is still available in South Korea for existing subscribers. However, we are not allowing new paying subscribers and access for free accounts, at the moment

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@DeezerHelp

Deezer Help

6 years

@LadyLuck_EXO Hey there! We are always working on getting more tunes up for our customers. I have sent a request over to the correct department to upload more KPOP artists and they should sort this out shortly! If you have any other artist request please don't hesitate to let us know :)

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@DeezerHelp

Deezer Help

5 years

@abderrahmanenk الالبوم رح ينزل قريبا جدا:)

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@DeezerHelp

Deezer Help

4 years

@johannesgrunert Danke, dass du uns darauf aufmerksam gemacht hast. Deezer duldet keine Diskriminierung und lehnt jede Form von Hass gegen Einzelpersonen oder Gruppen ab. Das Album wird entfernt, bitte beachte aber, dass es noch eine US-Band mit dem gleichen Namen gibt.

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