DVSA Support @DVSA_HelpMe Twitter profile

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DVSA Support

3 years

Have you got a driving licence query or want an update on your application. If so, visit DVLA’s page at for more info on processing times and contacting DVLA. We're a separate organisation at DVSA and can’t assist with licensing questions. Cont.👇

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@LessonsCon

DVSA Support

@DVSA_HelpMe

3 years

In line with the government’s roadmap announcement, driving and theory tests will resume no earlier than 12 April 🚗💻 DVSA is working closely with the government and will provide more information as soon as we are able to do so on other tests, lessons and training.

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DVSA Support

@DVSA_HelpMe

4 years

Following the Government announcement on tougher national restrictions from Thursday, driver and rider training and tests will be suspended in England from 5 November until 2 December 2020. We will be providing further guidance and contacting those affected as soon as we can.

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DVSA Support

@DVSA_HelpMe

4 years

🚛DVSA services in England🚗 We are working closely with Government to agree the impact of the lockdown in England on DVSA services. We will update customers as soon as possible.

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DVSA Support

@DVSA_HelpMe

4 years

As the Leader of the House announced in Parliament, driving lessons will resume in England from 4 July. Driving tests will resume in a phased approach. More details will be provided in due course.

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DVSA Support

@DVSA_HelpMe

4 years

DVSA is receiving a high number of enquiries. We understand how challenging the current situation is for many and our priority is to keep everyone safe. We’re working on how and when we can resume driving tests and lessons, and will be giving an update as soon as we can.

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DVSA Support

@DVSA_HelpMe

4 years

As the Leader of the House announced in Parliament, driving lessons can resume in England from 4 July. Driving tests will resume following that in a phased approach, allowing drivers time to reskill ahead of their tests. More details will be provided shortly.

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DVSA Support

@DVSA_HelpMe

4 years

We are working on how and when we can resume driving tests and lessons. We’re keeping the situation under constant review, in line with government guidance and will provide further information when we can. We will publish updates about all our services on

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DVSA Support

@DVSA_HelpMe

3 years

In line with the government's roadmap announcement, driving & theory tests will resume no earlier than 12 April in England. We'll provide more information about when driving & riding lessons and other test types can resume as soon as we can, but this hasn't yet been confirmed.

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DVSA Support

@DVSA_HelpMe

4 years

Over 210,000 driving tests were put on hold due to COVID-19. So far, we've invited over 84,000 people to reschedule. It could take several weeks for you to get your email. We can’t tell you when you'll get your email - please avoid calling us. Thanks for your patience.

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DVSA Support

@DVSA_HelpMe

4 years

DVSA is receiving a high number of enquiries. We understand how challenging the current situation is for many and our priority is to keep everyone safe. We’re working on how and when we can resume driving tests and lessons, and will be giving an update as soon as we can.

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DVSA Support

@DVSA_HelpMe

3 years

🚑 We’re introducing a limited theory test and practical test service for NHS health and social care workers, the emergency services and local councils. This will only be for those who need to drive as part of their job and respond to threats to life. 1/2

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DVSA Support

@DVSA_HelpMe

3 years

English car driving tests are to restart on 22 April if government guidance allows 🚗 We’re rescheduling tests that can't take place in date order – we’re currently moving tests on 24 March. You can reschedule your test yourself using this link 👇

Change your driving test appointment

Find an earlier practical driving test, move it to a later date, or change the test centre you take it at.

www.gov.uk

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DVSA Support

@DVSA_HelpMe

4 years

Over 210,000 driving tests were put on hold due to COVID-19. So far, we've invited over 84,000 people to reschedule. It could take several weeks for you to get your email. We can’t tell you when you'll get your email - please avoid calling us. Thanks for your patience.

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DVSA Support

@DVSA_HelpMe

3 years

🚗Private practice for England🚗 Government guidance is very clear - people should stay at home to save lives and protect the NHS unless the trip is essential. ❌A journey solely for driver learning purposes is not considered essential. 1/2

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DVSA Support

@DVSA_HelpMe

3 years

However, current guidance has been reviewed and updated: ✔️You can only practise driving with members of your household or support bubble when travelling for work, education or other essential journeys. The same advice applies to Scotland and Wales. 2/2

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DVSA Support

@DVSA_HelpMe

4 years

Following problems with the driving test booking service, it is currently unavailable so we can carry out essential work The service will reopen on Wednesday 26 August at 8am. Please do not call as we won’t be able to book tests. We are sorry for any inconvenience caused.

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DVSA Support

@DVSA_HelpMe

4 years

Following the Government announcement on tougher national restrictions from today, driver and rider tests will be suspended in England until 2 December 2020. We will be contacting those affected to provide further guidance as soon as we can.

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DVSA Support

@DVSA_HelpMe

3 years

The Government has confirmed the following are suspended in Tier 4 areas: 🚗car practical tests and lessons 💻theory tests 🏍️motorcycle tests and lessons. 1/2

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DVSA Support

@DVSA_HelpMe

4 years

We’ll let you know when the driving test booking service reopens to the general public for new tests as soon as possible.

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DVSA Support

@DVSA_HelpMe

4 years

Before you book, please be sure you are ready to pass your test 👍 Have you practised enough? Could you drive on your own on any type of road? In bad weather or at night? ⛈️

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DVSA Support

@DVSA_HelpMe

4 years

Fewer than 50% pass the test Before you book, please be sure you are ready to pass 👍 Have you practised enough? Could you drive on your own on any type of road? In bad weather or at night? ⛈

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DVSA Support

@DVSA_HelpMe

4 years

We have closed the booking service as no more tests are available to book today. More tests will be available at on Tuesday 1 September at 8am. Sorry for the inconvenience, we know many of you have been waiting a long time to book a test.

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DVSA Support

@DVSA_HelpMe

4 years

The driving test booking service is open for England, Scotland and Wales. -We’re expecting a very high demand so please be patient -We have 30,000 tests available over the next 6 weeks -We will be making over 375,000 tests available on 14 September to book up to.

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DVSA Support

@DVSA_HelpMe

4 years

We're dealing with a high number of messages and calls and we will reply as soon as we can. We'd like to ask you for your patience and understanding during this time. Before contacting our customer support team, please check first.

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DVSA Support

@DVSA_HelpMe

3 years

We can only accept applications for these tests from employers, such as NHS Trusts. There are no plans to extend this service further at this time. 👉 Instructors will be able to teach candidates with a confirmed booking for a mobile emergency worker test. 2/2

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DVSA Support

@DVSA_HelpMe

4 years

✉ We are emailing everyone with a test booked in England to let them know their test has been put on hold and they will need to reschedule it.

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DVSA Support

@DVSA_HelpMe

3 years

📢Update on England📢 ❕ The government is moving London, together with parts of the South East and East of England into Tier 4 on 20 December. Tests will go ahead in tiers 1,2 and 3. We are emailing candidates to confirm this. Sorry for any confusion.

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DVSA Support

@DVSA_HelpMe

3 years

We’re currently experiencing a high volume of enquiries. Please bear with us – we’ll respond as soon as we can. Thank you for your patience. 👍

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DVSA Support

@DVSA_HelpMe

3 years

We're receiving a high volume of enquiries about driving test availability.📞 You don’t need to contact us - the dates we offer are identical to those on our online booking service. Please continue to check online from 6am to 11:40pm 7 day a week 👉

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DVSA Support

@DVSA_HelpMe

4 years

The Government has announced England will be put under national restrictions from Thursday 5 November until Wednesday 2 December. 💻 These measures mean all theory tests in England will be suspended from 5 November and restart on Wednesday 2 December.

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DVSA Support

@DVSA_HelpMe

4 years

At present, the nature of the local restrictions in Greater Manchester and parts of Lancashire and West Yorkshire means we can continue to provide our services as normal.

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DVSA Support

@DVSA_HelpMe

4 years

If you’re ready to drive on your own, you should now have the skills to pass at any driving test centre 👍 If you cannot book at your local centre, please check availability at other centres, too. It’s safer and smarter to delay booking your test if you're unsure 🚗

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DVSA Support

@DVSA_HelpMe

4 years

@Leynnajay_7 @Leynnajay_7 We're reviewing the government announcement and will update everyone as soon as we can.

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DVSA Support

@DVSA_HelpMe

4 years

Our customer service centre is still receiving an extremely high number of calls and emails. We're sorry for the delays in getting through. You will not be able to book a driving test if you call, email or message us on social media. We’re sorry for the inconvenience.

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DVSA Support

@DVSA_HelpMe

8 years

From tomorrow we going to trial tweeting out test slots that we have available within the next few days.

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DVSA Support

@DVSA_HelpMe

4 years

We’re dealing with a high number of messages and calls and we will reply as soon as we can. We’d like to ask for your patience and understanding during this time. Before contacting our customer support team, please check first

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DVSA Support

@DVSA_HelpMe

4 years

From 14 September we’re adding over 375,000 more tests to be booked for dates between 14 September and the end of January 2021. Then almost everyone should be able to book a test.

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DVSA Support

@DVSA_HelpMe

3 years

Update on driving tests following government restriction changes in England on Monday 19 July. 📣 We continue to expect you to wear a face covering for your driving test if you can. 😷 This is in line with the government’s safer travel guidance. Continued 👇

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DVSA Support

@DVSA_HelpMe

4 years

@acnewhorizonsss @acnewhorizonsss We're reviewing the government announcement and will update everyone as soon as we can.

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DVSA Support

@DVSA_HelpMe

4 years

The online critical worker driving and theory test application service has closed. We’re continuing to test critical workers who have successfully applied and have invited them to book a test.

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DVSA Support

@DVSA_HelpMe

4 years

Hi At the moment trainers are not allowed to business book beyond the 10 week trainer booking opening day. We will let you know when this changes.

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DVSA Support

@DVSA_HelpMe

3 years

@learnsmartuk @learnsmartuk We will provide more information as soon as we can. Please bear with us.

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DVSA Support

@DVSA_HelpMe

4 years

We’re dealing with a high number of messages and calls and we will reply as soon as we can. We’d like to ask for your patience and understanding during this time. Before contacting our customer support team, please check for updates.

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DVSA Support

@DVSA_HelpMe

3 years

📢In Tier 1, 2 and 3 areas in England, these are taking place: ✅driving lessons ✅driving tests (with extra safety measures in Tier 3) ✅theory tests ✅motorcycle training and testing ✅vocational tests (with extra safety measures in Tier 3).

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DVSA Support

@DVSA_HelpMe

3 years

We have some updates on tests cancelled due to bad weather. These tweets are purely for your information. Tests will be rebooked automatically.

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DVSA Support

@DVSA_HelpMe

4 years

❓ Considered using a driving test centre in another town ❓ You’re more likely to find a driving test booking slot today if you’re prepared to look further afield than your nearest centre. From 14 September we're making 375,000 more appointments available.

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DVSA Support

@DVSA_HelpMe

4 years

Before you book, please be sure you are ready to pass your test 👍 Have you practised enough? Could you drive on your own on any type of road? In bad weather or at night? ⛈️

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DVSA Support

@DVSA_HelpMe

3 years

We have some updates on tests cancelled due to bad weather. These tweets are purely for your information. Tests will be rebooked automatically.

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DVSA Support

@DVSA_HelpMe

4 years

We are publishing regular updates on driving test centre availability on Keep an eye out to see availability at our test centres 👉

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DVSA Support

@DVSA_HelpMe

4 years

@sweet_sam09 Hi, the Department for Transport is urgently looking at MOT testing for cars, motorcycles and light vans in light of the current situation and will provide an update shortly.

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DVSA Support

@DVSA_HelpMe

4 years

If there is more than 3 clear working days before your test date, please head to the website to change or cancel. Please do not call unless your test is short notice or your query is urgent.

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DVSA Support

@DVSA_HelpMe

9 years

The 08.20 - 09.17 car #drivingtests at #SunderlandDTC are cancelled due to snow and ice. More up dates to follow.

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DVSA Support

@DVSA_HelpMe

4 years

We have some updates on tests cancelled due to bad weather. These tweets are purely for your information.

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DVSA Support

@DVSA_HelpMe

6 years

Due to bad weather, our offices are closing and this service will be unavailable from 14:30 until tomorrow morning. Apologies for any inconvenience caused.

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DVSA Support

@DVSA_HelpMe

4 years

The driving test booking service is open for England, Scotland and Wales 💻 We’re expecting exceptionally high demand so please be patient 👁Keep an eye on this account for updates. The service will close at midnight and reopen again at 8am on Tuesday, unless tests sell out.

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DVSA Support

@DVSA_HelpMe

3 years

📞 We have resolved the problem with our telephone service and it is now available again 📞 We're sorry for any inconvenience this may have caused.

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DVSA Support

@DVSA_HelpMe

3 years

📢 Confirmed dates for Scotland From 26 April 2021 you can take: 🚗driving and motorcycle lessons with instructors 💻 all theory tests 🚛vocational tests including lorry, bus, car and trailer, tractor and other specialist vehicle tests

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DVSA Support

@DVSA_HelpMe

4 years

@JordanBTech @BorisJohnson @DVSAgovuk @BBCNews @SkyNews @JordanBTech @BorisJohnson @DVSAgovuk @BBCNews @SkyNews We're reviewing the government announcement and will update everyone as soon as we can.

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DVSA Support

@DVSA_HelpMe

4 years

- Our customer contact centre is currently dealing with a high number of calls. We will answer your call as soon as possible. If you message us on social media we will respond to your message as quickly as we can.

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DVSA Support

@DVSA_HelpMe

4 years

Driving test latest 🚗 Over 145,000 tests have been booked so far. For more updates keep an eye on this account. More information on availability here 👉

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DVSA Support

@DVSA_HelpMe

3 years

✔️We’ll be contacting candidates moving into Tier 4 with further information about their test as soon as possible. ✔️We're reducing the number of tests our examiners carry out per day to 5 in Tier 3 areas. We will contact all candidates who may be affected. 2/2

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DVSA Support

@DVSA_HelpMe

3 years

Your test will not take place without a face covering if you don’t tell us in advance. ❌ Your car will need to be clean and well ventilated during the test.

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DVSA Support

@DVSA_HelpMe

3 years

@Andrew_Nunn117 @Andrew_Nunn117 We are working closely with the Government as to when our services, along with driving lessons, can resume. We will provide updates to customers and ADIs alike when we have more information. This information can only be provided after the Government announcements.

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DVSA Support

@DVSA_HelpMe

4 years

The driving test booking service is open for England and Wales💻 ✔️there is very high demand, please be patient ✔️there's a queuing system ✔️We've over 19,000 tests available today - not everyone will be able to book a test today Keep an eye on this account for updates

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DVSA Support

@DVSA_HelpMe

4 years

Lost your theory pass certificate❓ These are checked electronically by our booking systems. You only need to bring a copy to your test if we've told you to. For a copy: ✔️email customercare @pearson .com ✔️call 0300 200 1188 Certificate number👉

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DVSA Support

@DVSA_HelpMe

4 years

We'll be: ✔️releasing a limited number of new dates on 7 September ✔️extending the booking period to 18 weeks on 14 September, making 375,000 tests available till the end of January. 2/2

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DVSA Support

@DVSA_HelpMe

9 years

Testing will be off for the remainder of the day at #CarlisleDTC

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DVSA Support

@DVSA_HelpMe

4 years

@ellebellfairy @DVSAgovuk Driving tests remain available for critical workers only. We will provide any updates on driving lessons in due course.

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DVSA Support

@DVSA_HelpMe

9 years

@BinkyFelstead Well done Binky! Read the safety code for new drivers in your first year here GOV.UK http://t.co/po2ke8fDpg Marie #DVSA

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DVSA Support

@DVSA_HelpMe

4 years

Car driving tests in some areas are now fully booked. As of 3.30pm, 7,200 tests were available left to book. Please check availability on this regularly updated page to avoid disappointment if you're in the queue 👉

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DVSA Support

@DVSA_HelpMe

4 years

Following problems with the driving test booking service, it is currently unavailable so we can carry out essential work. Please do not call as we won’t be able to book tests. We are sorry for any inconvenience caused.

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DVSA Support

@DVSA_HelpMe

6 years

We have some updates on tests cancelled due to bad weather. These tweets are purely for your information.

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DVSA Support

@DVSA_HelpMe

9 years

The car #drivingtests at #BathgateDTC are cancelled due to snow from 10:44 to 11:41. We will update with any further info

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DVSA Support

@DVSA_HelpMe

3 years

📢Update on Wales📢 ❕ The Welsh government moved the whole country into alert level 4 from 20 December. The Welsh Government will review this on 7 January. 1/2

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DVSA Support

@DVSA_HelpMe

3 years

We’ll be closing this account on 1 September and answering all your customer questions on DVSAgovuk instead. So don’t worry, we’re still here to help 🙌

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DVSA Support

@DVSA_HelpMe

8 years

We will look tweet availability from 08:00 to 10:00 weekdays, so please check around this time if you’re looking for short notice car tests.

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DVSA Support

@DVSA_HelpMe

4 years

@malkygee @DVSAgovuk @DVLAgovuk Hi, candidates who feel unwell, or think they might have coronavirus should not attend their driving test. We will rebook tests free of charge if cancelled or changed because of coronavirus. This includes if it’s done at short notice. Thanks

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DVSA Support

@DVSA_HelpMe

3 years

@hj_walker @DVLAgovuk @hj_walker @DVLAgovuk We will provide more information as soon as we possibly can. Please bear with us.

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DVSA Support

@DVSA_HelpMe

3 years

@rockstardriving @rockstardriving We're working hard to reduce the backlog - we've started carrying out out of hours testing including tests on weekends and bank holidays, and are recruiting more examiners to help meet the large demand for tests.

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DVSA Support

@DVSA_HelpMe

3 years

Today will be our last day answering messages on this account 👋 So we can better help you, we’ll be answering all customer questions on our main account @DVSAgovuk and closing this account. Make sure you follow us over there 🙌

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DVSA Support

@DVSA_HelpMe

4 years

From 14 September we are adding over 375,000 more tests to be booked for dates between 14 September and the end of January 2021. Then almost everyone should be able to book a test. 2/2

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DVSA Support

@DVSA_HelpMe

3 years

Don’t forget ⏳ We’ll be closing this account on 1 September 2021 and answering all questions over at @DVSAgovuk instead. This will make it easier for you to know where to go for help 👍

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DVSA Support

@DVSA_HelpMe

4 years

Theory test provider Pearson is currently receiving a very high volume of telephone enquiries 📞 Please bear with us - you may get an engaged tone or a delay in your call being answered. You can change or book a theory test online here 👇 🖥️

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DVSA Support

@DVSA_HelpMe

4 years

We’re experiencing technical difficulties with our theory test telephone customer care line and are currently unable to answer calls 📞 We’re sorry for the inconvenience – we’re working hard to resolve. 💻You can email your theory test enquiries to customercare @pearson .com

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DVSA Support

@DVSA_HelpMe

5 years

Taking your driving theory test soon? Have a go at our free practice theory tests, and test your knowledge.

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DVSA Support

@DVSA_HelpMe

3 years

@CEmmyM164 @CEmmyM164 In line with the government’s roadmap announcement, driving and theory tests will resume no earlier than 12 April. DVSA is working closely with the government and will provide more information as soon as we are able to do so on other tests, lessons and training.

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DVSA Support

@DVSA_HelpMe

3 years

@DVLAgovuk @WheresOmarToday @WheresOmarToday Hi, We do not yet know when testing will resume. Hopefully we will know more after the Government review of restrictions later today.

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DVSA Support

@DVSA_HelpMe

4 years

Our customer contact centre is currently dealing with a high number of calls. We will answer your call as soon as possible. If you message us on social media we will respond to your message as quickly as we can. Please don’t call the contact centre as well unless it’s urgent.

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DVSA Support

@DVSA_HelpMe

4 years

If you’re ready to drive on your own, you should now have the skills to pass at any driving test centre on any route. If you cannot book at your local centre, please check availability at nearby centres, too.

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DVSA Support

@DVSA_HelpMe

3 years

👉 We will update you as soon as the government makes further announcements. 3/3

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DVSA Support

@DVSA_HelpMe

6 years

We have some updates on tests cancelled due to bad weather. These tweets are purely for your information.

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DVSA Support

@DVSA_HelpMe

4 years

@linda_stanmore The Department for Transport is urgently looking at MOT testing for cars, motorcycles and light vans in light of the current situation and will provide an update shortly.

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DVSA Support

@DVSA_HelpMe

8 years

@EsperanceSek Hi, this date is no longer available. Please keep checking back here or you can use our website - Blal

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DVSA Support

@DVSA_HelpMe

6 years

DVSA Support aim to respond to 90% of social media queries in under 1 hour. In September we issued 99.46% of responses within 1 hour. Our replies were made up of the following: • 86 Tweets • 279 Twitter DMs • 389 Facebook messages

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DVSA Support

@DVSA_HelpMe

4 years

@shesabarrass Hi, A decision has yet to be made as to whether any tests should be cancelled for longer than the stated 3 months period we have already set in place. We will provide updates on this on . Thanks, Alex.

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DVSA Support

@DVSA_HelpMe

5 years

Wanting to ride a motorcycle? Wondering what size bike you can ride because of your age? Check here - Dave #DVSA #Bikes

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DVSA Support

@DVSA_HelpMe

4 years

@MaceMcKenzie Hi No new bookings (except for critical workers) can be made until all candidates who had tests cancelled have been invited to rebook a test. Once this has happened we will open the system for new bookings. Leann

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DVSA Support

@DVSA_HelpMe

5 years

@aimee_bulloch Think you better get practising Aimee. Have a go at our free practice theory tests, and test your knowledge. . All the best for next time!

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DVSA Support

@DVSA_HelpMe

4 years

We've closed the booking service - no more tests are available today. A limited number of tests will be available on 7 September and more than 395,000 will be added on 14 September. Sorry for the inconvenience, we know many of you’ve been waiting a long time to book a test.

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DVSA Support

@DVSA_HelpMe

4 years

We've closed the booking service - no more tests are available today. A limited number of tests will be available on 7 September and more than 395,000 will be added on 14 September. Sorry for the inconvenience, we know many of you’ve been waiting a long time to book a test.

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