Bitstamp Support @BitstampSupport Twitter profile

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Bitstamp Support

@BitstampSupport

4 years

@mass_adoption @Bitstamp Hi @mass_adoption , mind sending us a DM so we can take a look?

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Bitstamp Support

@BitstampSupport

5 years

@love_xrp @Bitstamp @haydentiff @XRPTrump @AlexCobb_ Hi! Thanks for the suggestion! If we add any new trading pairs, we'll make sure to make a lot of noise about it! 📣📣📣

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Bitstamp Support

@BitstampSupport

3 years

@RobLicker @Bitstamp @FlareNetworks @Ripple @HugoPhilion @MrFreshTime @dobbsferryman Yes, we will! All our users (with an XRP balance on December 12th) will receive the airdropped Spark tokens.

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Bitstamp Support

@BitstampSupport

3 years

@FlavioG72 @Bitstamp Hi! Thank you for the suggestion! We're always on the lookout for new potential listings so we'll keep this in mind 😀

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Bitstamp Support

@BitstampSupport

3 years

@scubast55097042 Hi there! Unfortunately, XRP trading and deposits are still halted for our US customers.

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Bitstamp Support

@BitstampSupport

3 years

@AcyclicGraphs Hopefully, very soon! It's definitely on our radar! 🔍

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Bitstamp Support

@BitstampSupport

3 years

@WietseWind @Bitstamp Thanks for the ping, we'll look into it!

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Bitstamp Support

@BitstampSupport

4 years

TRADEVIEW: Want to learn what all the charts and buttons on live trading interfaces are about? We’ve prepared a series of video guides for Bitstamp’s Tradeview, starting with a basic overview of the interface and all its parts:

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Bitstamp Support

@BitstampSupport

4 months

🔒 Elevate Your Digital Defense! 💪🌐 Ensure your online safety with these essential tips: 1️⃣ Enable Two-Factor Authentication 2️⃣ Authorize withdrawal addresses 3️⃣ Maintain a STRONG password Stay ahead of potential threats and keep your account secure! 🛡️

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Bitstamp Support

@BitstampSupport

1 year

@flare_dot_space @MrFreshTime @flaremetrics @lIllIlllIIIll @so_annieways We are excited to announce that we are supporting the $FLR airdrop. Keep an eye out for more updates coming soon. We appreciate your support and look forward to bringing you this exciting opportunity. 😉

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Bitstamp Support

@BitstampSupport

4 years

GETTING STARTED: We ask everyone to enable 2-factor authentication before you can start trading at Bitstamp. This is an essential security feature that helps prevent anyone else from using your account. Here’s how you turn it on:

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Bitstamp Support

@BitstampSupport

5 years

SHIELDS UP: In the spirit of better safe than sorry, we’ve prepared 8 simple steps you should take to ensure the security of your Bitstamp account. Read the article and follow the steps here:

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Bitstamp Support

@BitstampSupport

4 years

GETTING STARTED: When you register at Bitstamp, we’ll ask you to verify your account before you can start trading. You’ll need your phone and ID to do it, but the whole process only takes a few minutes (less than 3 in this tutorial):

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Bitstamp Support

@BitstampSupport

5 years

@HodlHoodl @XSNofficial @LTCFoundation @ethereum @_pivx @stratisplatform @Dashpay @wavesplatform @nano @ALQOCOIN @BithumbOfficial @BittrexExchange @Bitstamp Thanks for the suggestion! If we decide to add it to our platform, we'll make sure to let you know. 🙂

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Bitstamp Support

@BitstampSupport

4 years

@mouradski @Bitstamp The API function should be up and running on Monday.

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Bitstamp Support

@BitstampSupport

3 years

@boy_xrp @Bitstamp On January 8th 2021 US customers will still be able to keep their XRP funds on our platform but will no longer be able to deposit XRPs to their account.

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Bitstamp Support

@BitstampSupport

4 years

@WietseWind Hi @WietseWind , I would recommend your users to contact us directly in DMs and we'll investigate each case.

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Bitstamp Support

@BitstampSupport

4 years

@WietseWind I've passed on your suggestion to the relevant people.

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Bitstamp Support

@BitstampSupport

5 years

RELOCATION: Our official support channel has moved to @BitstampSupport . Follow us here for support-related announcements and a direct line to Bitstamp’s customer care team.

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Bitstamp Support

@BitstampSupport

9 months

@Fairdinkumbl0ke You're absolutely right lol

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Bitstamp Support

@BitstampSupport

9 months

@Fairdinkumbl0ke What do you think it is? 🤔

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Bitstamp Support

@BitstampSupport

3 years

@mihaidumitres12 @Bitstamp EURt is an ERC-20 standard token and is issued over the Ethereum network.

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Bitstamp Support

@BitstampSupport

5 years

@crazycryptocoz @pinoyfool @nejc_kodric @HydrogenAPI @Bitstamp We're always happy to get suggestions from our users. Thank you for sharing! 😃

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Bitstamp Support

@BitstampSupport

9 months

We're committed to improving your journey with Bitstamp! 🚀 We've just launched a brand new Customer Support website to enhance your experience. 🌐✨ Check it out and let us know how we can serve you better. 💚 Explore it here 👇

Bitstamp Customer Support: Live Help Mon-Sat 6AM-10PM CET | Bitstamp

Need help with your Bitstamp account? Visit our dedicated customer support page for assistance with cryptocurrency trading on our secure platform. Your crypto journey starts here!

www.bitstamp.net

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Bitstamp Support

@BitstampSupport

5 years

@HydroTop10 @nejc_kodric @Bitstamp Thank you for the suggestion, we've already passed it on. If we add any new 2fa options, we'll make sure to let everyone know! 📣📣📣

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Bitstamp Support

@BitstampSupport

2 years

@JelicicNick Hi 👋 We currently don't offer $SHIB. We're always looking to list new assets so stay tuned for updates in case $SHIB makes the cut.

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Bitstamp Support

@BitstampSupport

3 years

@QuamfyMan @netindexed @quant_network Thanks for the suggestion! We're keeping an eye on new possible listings so make sure you keep track of our social media updates so you don't miss any new announcements 🤓

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Bitstamp Support

@BitstampSupport

2 years

@buticularius Thank you for your trust, we'll hold our ground. 🏰⭐️

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Bitstamp Support

@BitstampSupport

9 months

@Asiamtm Is it already? 🤯🤯🤯🤯

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Bitstamp Support

@BitstampSupport

4 years

@PbuzzXr @Bitstamp It’s on our roadmap for the end of this year.

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Bitstamp Support

@BitstampSupport

3 years

@CmLKY Could you DM us more details about this or your ticket number (BIT-######) so we can look into this for you?

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Bitstamp Support

@BitstampSupport

6 years

@gune75 @Bitstamp @blockonomi SCAM ALERT!!! Please don't send your ETH to address asked by Jason Evans . Note the name!! Scammers think of various ways to trick you. We kindly invite you to read more about avoiding frauds here: . Always contact us if in doubt. Let's fight #SCAM together

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Bitstamp Support

@BitstampSupport

5 years

@lb750123 @Bitstamp Unfortunately, we're not enabling LN deposits/withdrawals just yet. LN is still experimental and we'll have to wait until it’s stable enough before we offer Lightning services to our clients.

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Bitstamp Support

@BitstampSupport

8 months

🚀 Need assistance with your Bitstamp account? 🧑‍🔧 We got you! Bitstamp's Customer Support Team is here to help. 🔧⚙️ Visit our Customer Support page for quick and reliable assistance. 🙏 Your crypto journey just got easier. 💰🚀

Bitstamp Customer Support: Live Help Mon-Sat 6AM-10PM CET | Bitstamp

Need help with your Bitstamp account? Visit our dedicated customer support page for assistance with cryptocurrency trading on our secure platform. Your crypto journey starts here!

www.bitstamp.net

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Bitstamp Support

@BitstampSupport

2 years

@dam_v_ You bet. 😉

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Bitstamp Support

@BitstampSupport

3 years

@FrankeDGB @Bitstamp @binance Thanks for your input! We're always looking to list new assets. If we add DGB, we'll be sure to let you know so keep an eye out for any updates. 🪙

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Bitstamp Support

@BitstampSupport

6 years

@LfmVanillaWoW @Bitstamp @haydentiff Every verified user should be able to use their credit card to buy cryptos on our platform. To see if Masterpayment’s services are available in your country, click here: . You can always DM us, we're happy to help!

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Bitstamp Support

@BitstampSupport

6 years

SAFETY TIPS: To ensure the safety of your account, never share your full name, email address, login info or any identifiable personal information publicly. If you encounter an issue at Bitstamp, send us a DM on this channel and we'll take it from there.

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Bitstamp Support

@BitstampSupport

2 years

@GavXrp79 You’ll be able to start buying and selling SGB on December 10, 2021. However, we won’t be able to open deposits and withdrawals of SGB on December 10 as we are still working on a secure custodial solution for your SGB. Keep an eye out, we'll update you when we have more info. 🙂

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Bitstamp Support

@BitstampSupport

2 years

@BTC_LN Hi 👋 We have our own node, however the lightning deposits and withdrawals are unfortunately not live yet. We'll keep you posted with further developments.

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Bitstamp Support

@BitstampSupport

5 years

ETHEREUM FORK: The Constantinople hard fork will take place around 4 AM UTC on 17 January. Your ether is safe at Bitstamp, but ETH transfers will be halted 45 min before the fork and resume 45 min after it. Trading will continue as normal. Read more:

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Bitstamp Support

@BitstampSupport

2 years

@DeformativeArt Hi! $ADA is not available to our US customers yet. We'll keep you in the loop with updates about it over on @Bitstamp

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Bitstamp Support

@BitstampSupport

4 years

@buyemoney @Bitstamp We currently have no plans to support the SV chain or recover the forked coins.

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Bitstamp Support

@BitstampSupport

3 years

SPARK UPDATE: We're sharing more info with our users regarding the $Spark airdrop👇

Flare airdrop: Snapshot of balances on 12 December 2020

We've answered frequently asked questions about the Flare airdrop.

blog.bitstamp.net

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Bitstamp Support

@BitstampSupport

5 years

@acidsploit @Bitstamp @georg_engelmann Thank you for letting us know, we're already looking into the matter.

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Bitstamp Support

@BitstampSupport

3 years

@xrpSparky91011 @boy_xrp @Bitstamp Our US-based users will still be able to withdraw their XRP funds, but they'll not be able to trade them anymore.

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Bitstamp Support

@BitstampSupport

6 months

Exploring the crypto world can sometimes be rough. 😨 But fear not; we've got you covered! 💡 Our dedicated Customer Support Team is just a click away, ready to provide swift and reliable solutions. 🔧🌐 Navigate the crypto world with confidence! 🌍

Bitstamp Customer Support: Live Help Mon-Sat 6AM-10PM CET | Bitstamp

Need help with your Bitstamp account? Visit our dedicated customer support page for assistance with cryptocurrency trading on our secure platform. Your crypto journey starts here!

www.bitstamp.net

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Bitstamp Support

@BitstampSupport

3 months

At Bitstamp, we work hard to make your crypto experience smooth! 💚 🔧 💡 Our Customer Support Team is dedicated to guiding you through every twist and turn. Need assistance? Look no further! 👇

Bitstamp Customer Support: Live Help Mon-Sat 6AM-10PM CET | Bitstamp

Need help with your Bitstamp account? Visit our dedicated customer support page for assistance with cryptocurrency trading on our secure platform. Your crypto journey starts here!

www.bitstamp.net

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Bitstamp Support

@BitstampSupport

4 years

@Itsafairday We take all appropriate measures to provide a safe trading environment for our users, and we are proud to have obtained a BitLicense in April 2019.

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Bitstamp Support

@BitstampSupport

3 years

@xarispol @Bitstamp @Touzalt75 We are exploring a variety of new features to offer our users. We will announce them as they become available.

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Bitstamp Support

@BitstampSupport

3 years

@CryptoCriminal5 Hi! We're working out the technical framework and will start distributing the tokens once it's ready. Stay tuned for updates. ⏳

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Bitstamp Support

@BitstampSupport

4 years

@jwk1229 @Bitstamp We'll be launching GBP transfers as soon as all the details are ironed out.

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Bitstamp Support

@BitstampSupport

2 years

‼️ Trading is available again on our platform. Thank you for your patience.

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Bitstamp Support

@BitstampSupport

3 years

@FinGrind @Bitstamp Thank you! We're always happy to help🤓

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Bitstamp Support

@BitstampSupport

4 years

@thepine64 @Bitstamp Hi @thepine64 , we can look into this for you. Could you DM us your ticket number or more info about your Bitstamp account?

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Bitstamp Support

@BitstampSupport

3 years

@3lfxx @Bitstamp We do! Both deposits and withdrawals via FPS are supported.

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Bitstamp Support

@BitstampSupport

2 years

@NickySantoro_ Hey! Thank you for your suggestion! We’ll let you know about any updates. 😃

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Bitstamp Support

@BitstampSupport

3 years

@r0bertz @Bitstamp We don't expect any changes to our Ripple IOU services, but we'll keep our customers up to date if there are any new developments.

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Bitstamp Support

@BitstampSupport

5 years

@Ciprian02816266 @love_xrp @Bitstamp @haydentiff @XRPTrump @AlexCobb_ Thanks for being with us @Ciprian02816266 ! 🤗

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Bitstamp Support

@BitstampSupport

3 years

@man_cryto 👋 We're always on the lookout for new potential listings so thank you for the suggestion!

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Bitstamp Support

@BitstampSupport

3 years

@Spencerxrp1 The date of the airdrop is not yet confirmed by Flare but rest assured you will receive the tokens once they’re available.

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Bitstamp Support

@BitstampSupport

4 years

@buttha @Bitstamp Yes, you can also withdraw to bech32 format addresses.

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Bitstamp Support

@BitstampSupport

4 years

@WietseWind Our team double-checked and our users should be able to withdraw xrp to an unactivated address. We'd love it, if users that encountered this problem DM us, so we can get to the bottom of this.

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Bitstamp Support

@BitstampSupport

5 years

@annaliz_george @CryptoMarc3 @DaisyEdwardsOz @Bitstamp Hi Annaliz! Drop us a DM if you'll need any help setting up a Bitstamp account. 😃

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Bitstamp Support

@BitstampSupport

2 years

‼️ Unfortunately our trading platform is currently offline due to a technical problem. We're working to get it back up asap. We'll keep you updated.

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Bitstamp Support

@BitstampSupport

3 years

@MatelotFalang 👋 Hi, send us an email with your proposal at: asset.listing @bitstamp .net You can also check out our framework for listing 👉

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Bitstamp Support

@BitstampSupport

4 years

@MystifyCrypto @X__Anderson @XRP_OWL @Bitstamp Yes, you can withdraw from our platform to your bank account in GBP, USD, EUR, CHF or AUD. DM us if you need any help opening an account or have any further questions.

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Bitstamp Support

@BitstampSupport

3 years

@klotas31 Hi there! We don’t have any official updates regarding new airdrops at the moment. We’ll keep you posted should there be any new announcements.

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Bitstamp Support

@BitstampSupport

5 years

@arndt_gg @Bitstamp Hi! We also offer withdrawals of BTC and USD via the Ripple network, which works on the basis of IOUs. 💸

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Bitstamp Support

@BitstampSupport

3 years

@BaconInvestor Hi! We're always looking to expand our selection list of assets. Should we list $VET, we'll be sure to notify you via our Twitter feed.

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Bitstamp Support

@BitstampSupport

4 years

@better_holland @Bitstamp We don't have an ETA yet, but we'll make sure everybody knows once we have news to share.

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Bitstamp Support

@BitstampSupport

4 years

@BpMorph @Bitstamp We're adding support for XLM in several stages, starting June 15th. Check out our news post for full launch schedule:

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Bitstamp Support

@BitstampSupport

3 years

@Dostovel1 @patriotboymom29 @hrdina @NicoleD51727140 @Danrocky Hi @Dostovel1 ! The XRP trading halt does not affect our plans for the $Spark token airdrop. If you held an XRP balance at the time of the snapshot, you'll receive your tokens when Flare goes live. More info on the distribution here 👉

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Bitstamp Support

@BitstampSupport

1 year

@MoonBagz123 We understand your frustration. Due to regulatory compliance and technical limitations, we are unable to offer it to US customers.

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Bitstamp Support

@BitstampSupport

2 years

⚠️ Support via email and corporate client onboarding will be unavailable today, starting 4:00 PM UTC, lasting about 3 hours as we're updating our systems. You can still DM us for help here or call us on the phone 📲

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Bitstamp Support

@BitstampSupport

3 years

@ryanellis4181 Yes we are! We're working on our tech framework right now, so keep an eye on our Twitter feed for updates about the distribution 🚀

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Bitstamp Support

@BitstampSupport

3 years

@dazybabes1972 We hear you! The distribution will happen as soon as our tech framework is ready and we're actively working on it. Thank you for your patience with this, we really appreciate it 🙏

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Bitstamp Support

@BitstampSupport

4 years

@damiancollier @Bitstamp We're aware of this issue affecting some of our users and we'll resolve it asap.

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Bitstamp Support

@BitstampSupport

3 years

@AcyclicGraphs Hi there! Bitstamp is legally registered with DNB as a crypto service provider. 🙂

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Bitstamp Support

@BitstampSupport

5 months

@Bitstamp Absolutely! In fact, he's not just bullish on gift delivery; he's also heard that these cookies have a strong reindeer endorsement – perfect fuel for their "bull" runs in the sky! 🚀 🦌 😂

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Bitstamp Support

@BitstampSupport

3 years

@NetrinoOne Any announcements regarding forks and airdrops will be posted on our blog and our Twitter feed. Until then, keep an eye out! 👀

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Bitstamp Support

@BitstampSupport

5 years

@Dylan07777 @Bitstamp Hi Dylan! You can find all our fees here: DM us if you have any further questions.

Fee schedule – Bitstamp

Explore Bitstamp's volume-based fee schedule for crypto trading. Including worldwide bank transfers and Bitcoin, Ethereum, XRP, Bitcoin Cash and Litecoin deposits and withdrawals.

www.bitstamp.net

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Bitstamp Support

@BitstampSupport

3 years

@nicholas_c_R Hi there! It looks like there has been a miscommunication. We have received the tokens and will be distributing them once our technical background is ready. Fingers crossed we have some good news soon.

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Bitstamp Support

@BitstampSupport

1 year

@chryzlerx We are excited to announce that we are supporting the $FLR airdrop. Keep an eye out for more updates coming soon. We appreciate your support and look forward to bringing you this exciting opportunity! 🙂

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Bitstamp Support

@BitstampSupport

3 years

@didduediligence Hi! 👋We're working on our technical framework and we'll let our users know once everything is ready. Stay tuned!

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Bitstamp Support

@BitstampSupport

3 years

@edilson1492 @Bitstamp Trading will only be halted for US customers.

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Bitstamp Support

@BitstampSupport

2 years

⚠️ @Bitstamp support via email and corporate client onboarding will be unavailable today, starting 4:00 PM UTC and will last about 3 hours as we're updating our systems. You can still DM us for help here or call us on the phone.

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Bitstamp Support

@BitstampSupport

3 years

@XRPSPEED @Bitstamp Yes, until then users can buy and trade XRPs.

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Bitstamp Support

@BitstampSupport

2 years

Support via email, security requests processing and corporate client onboarding will be unavailable today, starting 2:30 PM UTC and will last about 5 hours as we're updating our support systems. You can still DM us for help here or call us on the phone.

Scheduled maintenance: 14th July 2022 - Bitstamp

Due to scheduled maintenance of our support system some of our support services will be temporarily unavailable on Thursday, July 14th

blog.bitstamp.net

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Bitstamp Support

@BitstampSupport

3 years

@jokoono Yes, we will support LN withdrawals to integrated Zebedee wallet!

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Bitstamp Support

@BitstampSupport

3 years

@Ars0016 @BankXRP @Bitstamp Only our US-based customers are affected. All trading pairs will remain enabled for the rest.

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Bitstamp Support

@BitstampSupport

1 month

Discover the significance of a Bitcoin halving! 🔪 Learn about its impact on supply, $BTC's economic model, and historical price movements. Explore the reasons behind halvings, and their role in BTC prices.

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Bitstamp Support

@BitstampSupport

3 years

@Unstablecoins @Bitstamp You will receive the same amount of Spark tokens as you hold XRPs on the December 12.

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Bitstamp Support

@BitstampSupport

4 years

@exBlockExchange @Bitstamp @XinFin_Official We've been looking into adding new trading pairs,and you can see some of the potential candidates here:

Bitstamp exploring support for additional digital assets

Latest news, updates and insights from Bitstamp crypto exchange.

blog.bitstamp.net

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Bitstamp Support

@BitstampSupport

3 years

@dazybabes1972 @Bitstamp Unfortunately, this is not available at the moment, but due to our clients' interest, we're looking into offering a recurring deposit feature in the future.

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Bitstamp Support

@BitstampSupport

3 years

@BusuttilIan We appreciate your support Ian! 💪

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Bitstamp Support

@BitstampSupport

3 years

@benf15harp Appreciate the support @benf15harp ! We're happy to deliver 💪

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Bitstamp Support

@BitstampSupport

3 years

@AlenaSatoshi @Bitstamp Hi @AlenaSatoshi ! Custody for crypto assets at Bitstamp is provided by BitGo. More on this here: We offer paid transaction recovery services, as described in our updated Terms of Use, where we do our best to try to return misdirected crypto assets.

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Bitstamp Support

@BitstampSupport

1 year

@CujoRaid @Bitstamp @FlareNetworks Sorry about that! The problems with the withdrawals have been resolved and you may now proceed with your withdrawal. 🙂

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Bitstamp Support

@BitstampSupport

3 years

@panosmek Thanks for your suggestion, we'll forward it to the relevant team!

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