Ask Dyson @AskDyson Twitter profile

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Ask Dyson

@AskDyson

1 year

@GameOverGreggy Hey there, thanks for bringing this to our attention. @TheAndyCortez please feel free to send us a DM here at AskDyson, with the serial number and details of the issue, and we'll be happy to help. 😊

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Ask Dyson

@AskDyson

4 years

@jbeck44 Dyson has responded to the UK Government’s request for support with its Covid19 response. Using our expertise and resources along with TTP we have designed a ventilator called CoVent. (1/2)

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Ask Dyson

@AskDyson

2 years

@slpng_giants_fr Bonjour, 👋 Nous vous remercions pour votre commentaire. Nous allons faire remonter cette information. Bonne journée 🌞

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Ask Dyson

@AskDyson

6 years

@SigridurM @Dyson Hi there. Thanks for sharing. We greatly appreciate your support of our technology!

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@AskDyson

7 years

@paolo_picasso_ In space no one can hear you clean.

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Ask Dyson

@AskDyson

3 years

@femmocollective Hello Nadine. We kindly ask you to please DM us. We're looking forward to hearing from you. 😀

Send us a private message

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Ask Dyson

@AskDyson

2 years

Back to school, back to reality. The summer break might be over, but the chaos continues. Dyson technology is engineered to keep your whole home clean. Tools & attachments capture loose debris, especially after the busy breakfast session.

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Ask Dyson

@AskDyson

3 years

@playazball Please send us a DM, and we'd be happy to look into this for you.

Send us a private message

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Ask Dyson

@AskDyson

5 years

@countesswessex Hi thanks for your tweet. If you private message us with your order number and shipping information we would be happy to look into this for you. Best wishes Allison

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Ask Dyson

@AskDyson

6 years

@acebailey6 @Dyson Hi Lea, As Dyson vacuums were not designed with this purpose in mind, unfortunately I can't help you with this question. However, as an Australian I can assure you spiders are usually vengeful. Kind regards, Mark

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Ask Dyson

@AskDyson

1 year

@psicmarianamtz1 Buenos días, Mariana. Gracias por contactarnos. Por favor, envíanos un mensaje privado y te ayudaremos. ¡Quedamos a la espera! Un saludo.

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Ask Dyson

@AskDyson

7 years

@velvetgh0st A Dyson Fan will only circulate the air within your room, just like any other fan. Ours differs by providing... (1/2)

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Ask Dyson

@AskDyson

9 years

@roseellendix Looks good Rose, what is it you like about the machine?

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@AskDyson

9 years

@roseellendix as an existing Dyson owner you will receive a discount on future purchases. Just call 0800 298 0298 to place an order for mum

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Ask Dyson

@AskDyson

7 years

Our UK Contact Centre is closed today for training. We'll be back tomorrow, but for help in the meantime please try

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Ask Dyson

@AskDyson

6 years

Please be aware that in the UK, we're experiencing a higher volume of calls and emails than normal. If you require assistance, please feel free to send us a direct message on Twitter with serial number and your full details so we can help you quicker. Many thanks -Dyson UK

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Ask Dyson

@AskDyson

6 years

@voiceofvegeta Hi Christopher - Thank you for bringing this to our attention. If you could send us a DM with the serial number of the machine and a description of the issue we'd be more than happy to look at this for you.

Send us a private message

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Ask Dyson

@AskDyson

7 years

@velvetgh0st a cooling element nor do they reduce air temperature. (2/2)

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Ask Dyson

@AskDyson

8 years

@salvulcano filters, missing seals, etc. I would love to help! Please DM your serial number and contact details

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Ask Dyson

@AskDyson

8 years

@calbo Sorry to hear that! Appreciate the enthsiasm Cal but please be careful!

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Ask Dyson

@AskDyson

1 month

@Clarabel87 Hi there, thanks for reaching out and brining this to our attention. So we can assist you further, can you please confirm what country you’re located in? Have you checked the neck of the floor tool for any blockages along with the wand?

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Ask Dyson

@AskDyson

6 years

@MDCin303 @Dyson The noise is a built in feature of The Lil' Monster so you know exactly when it's coming, giving you time to get out of the way of its cleaning fury. Good to see it in action in its natural habitat.

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Ask Dyson

@AskDyson

3 years

@pooja05045807 hey! We are doing well. How may we assist you with Dyson machines? Know more- Team Dyson India

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Ask Dyson

@AskDyson

4 years

@SunnyhillSW16 We're blown away by the creativity 😉 Thank you for sharing this with us!

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@AskDyson

1 year

@ckopyar We're very sorry to hear about your delivery. If you need any help, please reach out via DM.

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Ask Dyson

@AskDyson

7 years

@shaynetward 'You're Not Alone' to make this decision, Shayne. I can talk you through Dyson options, as 'That's My Goal' as well as my job.

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Ask Dyson

@AskDyson

4 years

@MeloMarisaP Pine needles contain a sticky sap, and this can adhere inside any vacuum cleaner. For this reason, we'd suggest only picking them up in small quantities avoid risking a blockage.

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Ask Dyson

@AskDyson

6 years

@Rickontour We couldn't help but notice you might need some help with this. Feel free to DM us with the model number and we'll help further.

Send us a private message

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Ask Dyson

@AskDyson

8 years

@amyallanx Hi Amy, which Dyson are you looking at out of curiosity? We'll put in a good word with the Big Man and his elves.

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Ask Dyson

@AskDyson

5 years

We hope that that our engineer visited your place and the installation is done. Kindly let us know if we can be of any further assistance to you. Thanks! Tanushree, Dyson India Toll Free 1800 258 6688

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Ask Dyson

@AskDyson

9 years

@DanielHamlin Hi Daniel, I've made a quick video to show you how you how to recline and switch on. Hope this helps! http://t.co/rSxDZMBLQe

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Ask Dyson

@AskDyson

5 years

Hi Kyle, Thank you for your reply. I have flagged this with our US Team. They will contact you once they are back on line. Best wishes Allison

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@AskDyson

5 years

@stbartsRWB We hope your coffee morning goes well, and that you sell loads of raffle tickets! ⭐

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Ask Dyson

@AskDyson

6 years

@zoewimshurst We absolutely think that it can be if you enjoy it, and we're so pleased that a Dyson has helped you realise your 2018 hobby.

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Ask Dyson

@AskDyson

5 years

@TIMO317 @lemnsissay Oh no! We can certainly try to help. Drop us a DM with the serial number, and we can look into this.

Send us a private message

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Ask Dyson

@AskDyson

5 years

@Sam_Womack Oh no! 😱 Please feel free to DM us with more details, and we'll get this sorted for you.

Send us a private message

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Ask Dyson

@AskDyson

6 years

@_jessticulate @Dyson Hi Jess. Dyson are always keen to disrupt new markets with brand new products and concepts (the hair dryer is a great example of this). However, I have no information regarding this particular *cough* product category. Your feedback is of course valuable! My apologies -Allan

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Ask Dyson

@AskDyson

7 years

Hello @positivelad , Cassie at Dyson here! Please be aware as an existing owner you are entitled to discounts on some models of new machine.

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@AskDyson

2 years

@BishySteam This is great, thanks so much for sharing! 😀

Send us a private message

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Ask Dyson

@AskDyson

5 years

@sexilaba Hello there, thank you for tagging us. @nicolconcilio If we can be of any assistance, please send us a DM detailing the issue. We'd be happy to look into this for you. Many thanks, Jack Dyson UK

Send us a private message

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Ask Dyson

@AskDyson

4 years

@mortchad The spelling on that box is hilarious! Clearly not ours! 😜

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Ask Dyson

@AskDyson

5 years

@TSM_Break Oh no, it sounds like your machine is pulsating, but we can help with this. Could you DM us with your details?

Send us a private message

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Ask Dyson

@AskDyson

7 years

@LukeMcCall20 Hi Luke, sorry to hear about your issues with your Dyson. Please DM us with your contact info & serial number, we're keen to help. ~Kelly

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Ask Dyson

@AskDyson

11 years

@denise_chamb_rs Hi there, it's Jack at Dyson UK Customer Service. We'll be sure to pass your feedback on - great to hear we could help!

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Ask Dyson

@AskDyson

8 years

@discreetdiam0nd @dotfuz Don't rely on us, get designing and patenting. The future of the SNEX-D is in your hands...

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Ask Dyson

@AskDyson

7 years

Please be aware that Dyson UK are closed Easter Sunday. Please send an email or contact us on Tue 18th April via the methods below.

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Ask Dyson

@AskDyson

5 years

@velvetgh0st Yes of course. You have a blockage somewhere causing this but don't worry, it can be easily resolved. Please start with this video:

Dyson V7 and V8 cord-free vacuums with the Direct Drive cleaner head...

Dyson V7 and V8 cord-free vacuums are engineered to make a pulsing sound to let you know if something is preventing airflow from passing through the machine....

www.youtube.com

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Ask Dyson

@AskDyson

1 year

@pyoon816 Hi there, thanks for getting in touch. We're sorry to hear that you are yet to receive your refund. We'd be happy to look into this on our end. Please send us a DM letting us know which country you're located in. We await your response.

Send us a private message

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Ask Dyson

@AskDyson

8 years

If you’ve been watching @FakeBritainTV and are concerned about anything Dyson related, please get in touch with us.

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Ask Dyson

@AskDyson

6 years

@Bexleybeader Hi Becca, thanks for your tweet and I'm sorry for the inconvenience. We have temporarily removed the registration page for maintenance. I am happy to register you if you'd like to send us a direct message. Alternatively you can email us via askdyson @dyson .co.uk Best wishes -Allan

Send us a private message

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Ask Dyson

@AskDyson

6 years

@GuyCGeorge Hi Guy, I've just replied to your message. Thanks for your patience. -Allan

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Ask Dyson

@AskDyson

4 years

@Iggy86250842 It definitely looks like you won that fight, Iggy 🐾 Not sure a dog variant was in the woodworks, but we can add it to the suggestion box. In the meantime, go easy on the poor machine 😂

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Ask Dyson

@AskDyson

9 years

@aidishan_ Hi. Which machine have you got please? We might have some useful videos for you. Thanks. Allan at Dyson.

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Ask Dyson

@AskDyson

5 years

@sarahrose17 Hi Sarah. We do have Stylist available in certain areas and you would be able to go and see the machine in action and give it a try. If you would like to send us a DM and confirm the town/city where you live, we can find the nearest store for you. Best wishes, Sophie

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Ask Dyson

@AskDyson

7 years

@velvetgh0st Our Air Multiplier products cool you rather than the room. They are not air conditioning units as they do not have... (1/2)

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Ask Dyson

@AskDyson

8 years

@tom_eales That is good to know. You can use Twitter, so I felt confident in your hand drying abilities from the outset. Thanks again-Allan.

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Ask Dyson

@AskDyson

6 years

@fetawap1 @Dyson Hi Kris, a sure sign that this man must have been from the past and has no knowledge of the advancements the human race has made with hand drying technology. Seems as though this place needs a third Dyson Airblade™ dryer. Where was it may I ask? Thanks -Allan

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Ask Dyson

@AskDyson

5 years

@RussTroester You're right Russ, that's just a diagram of our machine range that was current when this particular Dyson Airblade™ was manufactured, with no additional meaning intended or implied.

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Ask Dyson

@AskDyson

9 years

@seasidedolly Great to hear it's resolved. We're just pleased a competition wasn't necessary. It probably would have been quite awkward.

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Ask Dyson

@AskDyson

1 year

@Micha_Alvez Apologize for the misunderstanding. Airwrap purchased in the UAE won't work in US because of the Power voltage differences. But, for the attachments we have universal size for all Dyson attachments worldwide. Hope it is much clearer.

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Ask Dyson

@AskDyson

8 years

@caitlingeddes8 Over to you @royhenry92 !

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Ask Dyson

@AskDyson

4 years

@peternotspidey1 Can you send us a DM with your details on so that we can assist you getting this resolved.

Send us a private message

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Ask Dyson

@AskDyson

5 months

@Camcantweet85 Hi there! We checked. The issue you DMed us about seems to be resolved. Happy holidays.

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Ask Dyson

@AskDyson

2 years

@redhead5318 Hi there. If you require help, please send us a DM, and we will gladly assist you with your query.

Send us a private message

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Ask Dyson

@AskDyson

4 years

@MoraineTen Dyson, in partnership with TTP, has designed the CoVent ventilator, in the fight against COVID-19. Dyson has received an order from the UK Government of 10,000 ventilators and James Dyson is donating an additional 5,000 units for the international effort. (1/2)

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Ask Dyson

@AskDyson

1 year

@GltenToprak1 Merhaba, Dyson ile iletişime geçtiğiniz için teşekkür ederiz. İşlemlerinize daha sağlıklı devam edebilmeniz adına bizlere 0538 098 42 67 numaralı whatsapp destek hattımızdan (yazılı olarak) ulaşabilir misiniz? Anlayışınız için teşekkür eder, sağlıklı günler dileriz.

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Ask Dyson

@AskDyson

6 years

@numpti40 @Dyson Hi there, our new purifier fans can now filter allergens, pollutants and gases, this may be able to help you. Kind regards, Mark

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Ask Dyson

@AskDyson

8 years

@marb75 This is great to hear, thank you for sharing. We certainly appreciate your support, as is what we expect for our valued customers.

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Ask Dyson

@AskDyson

6 years

@amyngyn Hi Amy, Thank you for your comment. Our machines are single voltage so it will only work in the country where they are purchased or in a country with the same voltage power. For example you can use a hair care product from Singapore in Australia. Regards, Lani

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Ask Dyson

@AskDyson

1 year

@Micha_Alvez Yes. It will work as attachments are universal.

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Ask Dyson

@AskDyson

6 years

@BigBograt @Dyson Hi, I am very sorry to hear this. From the picture you've sent there appears to be some slight discolouration and a very very shiny loop amplifier... Must be a limited edition model I've never heard of.

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Ask Dyson

@AskDyson

3 years

@NorcalFireWatch Please let your friend know that our Dyson air purifiers are designed to filter out and remove 99.97% of pollutants and allergens as small as 0.3 microns, which also includes gases. 😀 We hope this helps!

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Ask Dyson

@AskDyson

9 years

@jamieekellyy Hi Jamie, it's Luke at Dyson. If your Dyson is behaving abnormally, please call us on 08002980298 - I'm sure we can help.

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Ask Dyson

@AskDyson

8 years

@marvelouscrane Please do not hesitate to DM us if we can ever be of assistance Roy. We are here and always happy to help. - David @ Dyson

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Ask Dyson

@AskDyson

7 years

Should you have any questions relating to this article, please feel free to send us a DM or contact us via askdyson @dyson .co.uk

The Guardian

@guardian

7 years

Dyson does well – but beware those taking its name in vain

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Ask Dyson

@AskDyson

5 years

@spikebreh Hi Spike, this link is rather unusual, as the contact us page should be . We're happy to pass your feedback along, however, and appreciate you reaching out to us.

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Ask Dyson

@AskDyson

10 months

@JudithHallam1 We are very sorry to read this, Judith, and we realize you are very unsatisfied with the outcome, that's why we already have escalated your case. You will get an update ASAP. Best regards Your Dyson Team

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Ask Dyson

@AskDyson

4 months

@mrs_kriete Thanks for the feedback. We understand your frustration, and please be assured, we're here to help. If you'd like to discuss this further with us, feel free to send us a private message with your details.

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Ask Dyson

@AskDyson

11 years

@mikhalarae Hi there, it's Jack at Dyson. We may be able to help - you can reach our experts directly by calling 1-877-397-6622.

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Ask Dyson

@AskDyson

4 years

@ArtemR Simply holding the handle naturally with the trigger under the index finger is enough to make the machine run, there's no need to contort your hand or pull the trigger tightly. Most users can comfortably vacuum in this way for quite some time.

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Ask Dyson

@AskDyson

2 months

@cathyshaslam Hello, Chatty Cathy! We've responded to your private message and look forward to assisting you.

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Ask Dyson

@AskDyson

4 months

@KellyBerling5 Oh no! That’s not what we’d expect to hear. Please feel free to send us a private message with the serial number of your machine and a detailed description of the issue or send us a quick video of it and we’d be happy to troubleshoot with you.

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Ask Dyson

@AskDyson

6 months

@SlbyeS Merhaba,bizlere özel mesaj yolu ile ulaşırsanız sizlere destek sağlamaktan memnuniyet duyarız.

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Ask Dyson

@AskDyson

5 years

@sukidoll17 First sign of being an adult is getting excited about your vacuum cleaner 😎

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Ask Dyson

@AskDyson

7 years

@ntsbmvnk @therealrevk Yes. Please don't. Have you seen the beginning scene of Back to the Future with the guitar amp?

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Ask Dyson

@AskDyson

2 years

@TennisProTJ Hi Taylor, thanks for getting in touch. We're sorry to hear you're having issues with your machines. Please send us a PM with some more details. We look forward to hearing from you.

Send us a private message

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Ask Dyson

@AskDyson

6 months

@TurntablesMcGee We'd be happy to assist you with this, please send our AskDyson page a private message with the details used in the order. We offer assistance over our DMs, and we’d be happy to assist you.

Ask Dyson (@AskDyson) on X

Dyson technology deserves Dyson know-how. Official Dyson customer service team. Tweet or DM our experts for advice and support.

twitter.com

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Ask Dyson

@AskDyson

4 years

@TheTonyHadley We're sorry to hear this, if you can send us a DM with your machines serial number, we will look into this further for you.

Send us a private message

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Ask Dyson

@AskDyson

1 year

@one_livest We are concerned to hear you have had a negative experience. Can you please send us a DM with with your contact details and the issue you are experining. We would be keen to look further into this for you.

Send us a private message

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Ask Dyson

@AskDyson

3 years

@JennaLamia Hi Jenna, we're happy that the machine suits your needs. Please feel free to reach out to us should you have any questions or concerns.🙂

Send us a private message

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Ask Dyson

@AskDyson

5 years

@hellosunschein The user experience couldn't be any simpler, water to wash and HEPA filtered air to dry all at the sink.😎

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Ask Dyson

@AskDyson

2 years

@summitparaboy Hi Michael, thanks for reaching out to us. Please send us a private message so that we can assist with your query.

Send us a private message

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Ask Dyson

@AskDyson

4 years

@Oomachazooma This was a limited time offer, we are not sure to when this offer will be available again or if it will be. We can only recommend keeping an eye on our website and social media pages for any updates.

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Ask Dyson

@AskDyson

3 years

@jcdevera89 Happy vacuuming! 😃

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Ask Dyson

@AskDyson

5 years

@ashmamoojee We're working on building up supply considering this is one of the fastest selling machines we've released. Multiple times we've seen stock be replenished, only to completely sell out with a few days or even hours, and this happens all around the world, it's a race to keep up!

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Ask Dyson

@AskDyson

6 years

@Kiddcrone @Dyson Hi there, congratulations on your new Dyson, we appreciate your support! Is there anything we can assist with? Best wishes, David

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Ask Dyson

@AskDyson

11 months

@simonr555 Hi there Simon, thanks for getting in touch. Please send us a DM with more info to take a look into this for you.

Send us a private message

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Ask Dyson

@AskDyson

1 year

@DROHUNG So we can best assist you with your machine please send our AskDyson page a private message with the serial number. We offer assistance over our DMs, and we will be happy to assist you. 👉

Ask Dyson (@AskDyson) on X

Dyson technology deserves Dyson know-how. Official Dyson customer service team. Tweet or DM our experts for advice and support.

twitter.com

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Ask Dyson

@AskDyson

1 year

@chipsmorezzzzzz Hi there, thanks for contacting us. We'd like to help, but we'll need you to drop us a DM so that we can look into this for you.

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Ask Dyson

@AskDyson

6 years

Please be aware that between 10:00 GMT and 16:00 GMT we will be conducting cloud maintenance. You may find that you will not be able to connect to your Dyson products when outside of your home Wi-Fi network. Any disruption to a single machine should be approx 15 mins. Thank you.

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