airasia Support @AVA_airasia Twitter profile

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airasia Support

@AVA_airasia

4 years

Good day! Do DM us with the below details for speedy assistance: Booking Number: Guest Name: Guest DOB: Email Address: Query/Concern: Please do not post your personal information including booking number due to your data protection.

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airasia Support

@AVA_airasia

7 years

Hi folks! Great news! To serve you better, we're now available 24/7 in English and Bahasa Melayu for now. More languages coming soon! ^^

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airasia Support

@AVA_airasia

4 years

@wendyyynggg Hi @wendyyynggg , we're glad the staff were of assistance and we hope to welcome you again on board! We will definitely pass this message to the team. Thank you - ili ❤️

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airasia Support

@AVA_airasia

8 years

Hey guys! Send us a tweet for your booking concerns or if you'd like pre-book Add-ons. Personal information via DM only. Thank you. ^^,

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airasia Support

@AVA_airasia

5 years

Benda boleh free buat apa bayar 😉 #teamAirasia

Hazrey

@Hazrey

5 years

Tahukah anda, @MAS mengenakan caj RM150 bagi satu perkataan dan baru-baru ini saya dikenakan RM300 untuk hanya memasukkan bin dan binti.

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airasia Support

@AVA_airasia

6 years

@ahmadfadil07 Oh no! Sincerest apologies for the inconvenience, Ahmad. Have you filed a report at the counter? If yes, please DM us the booking number and report number so we can make a follow-up. You may also claim from Insurance directly too. Thanks for your patience. -Floi

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airasia Support

@AVA_airasia

10 years

73,170 followers! We will giving out a special prize for one lucky winner. ReTweet this and you might stand a chance to win :-)

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@AVA_airasia

5 years

@kuyroll Hi @kuyroll . We sincerely apologies for this to happened and we would like to thank you for letting us know about this. We will forward this matter and investigate for further action if needed. -Deb

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airasia Support

@AVA_airasia

3 years

@TaewOrawan สวัสดีค่ะ รบกวนแจ้งรายละเอียดให้เราทาง DM เพื่อรับความช่วยเหลืออย่างรวดเร็วนะคะ: หมายเลขการจอง: ชื่อผู้โดยสาร: วันเกิดผู้โดยสาร: ที่อยู่อีเมล: เรื่องที่ต้องการให้ช่วยเหลือ: กรุณาอย่าโพสต์ข้อมูลส่วนบุคคลของคุณรวมถึงหมายเลขการจองเนื่องจากการปกป้องข้อมูลค่ะ - Paw

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airasia Support

@AVA_airasia

5 years

@RivaQuenery_ Hi Riva, we truly apologize for the unpleasant experience you had when traveling with us. In order to investigate this case better, we would highly appreciate if you could share your booking number related to this via DM/Message. We are looking forward to your DM. Thank you -May

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airasia Support

@AVA_airasia

7 years

The ideal way to travel is to pack smart & light. Save this up and we wish you a smooth journey this festive season. ✈️🎉🎊 #salamIDEALfitri

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airasia Support

@AVA_airasia

7 years

Why wait til the last minute when you can check-in up to 14 days in advance? Save time this festive season & self check-in! #salamIDEALfitri

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airasia Support

@AVA_airasia

7 years

Traveling this long weekend? We encourage all Guests to self check-in and arrive at the airport 3 hours prior to departure. Thank you. ✈️✈️

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airasia Support

@AVA_airasia

8 years

We won The World and Asia's Best Low-Cost Airline for 8th Year running! Here's to you guys for making this happen!

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airasia Support

@AVA_airasia

5 years

@Azfarovski We are terribly sorry about the inconveniences caused to you. If you are now already at the airport, may we suggest you to approach any ground staffs for an immediate assistance please! :( We do apologize for the delay :( - Hoa

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airasia Support

@AVA_airasia

5 years

@nazreenhazriq Hi Syed! Referring to your previous case, may we have your case number so we can check for it's progress? As for rackets, if you were to check it in, please pack it properly and inform our staff on the items so they are aware of it's fragility. Thank you 😊 -Deb

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airasia Support

@AVA_airasia

6 years

@amirudeenn Hi Amir, thank you for your concern, we have already replied to the guest on this. Thanks. -Mila

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airasia Support

@AVA_airasia

8 years

All smiles from our pretty Cabin Crews on our 8th win of the World and Asia's Best Low-Cost Airline! Thanks to you!!

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airasia Support

@AVA_airasia

3 years

@i_m_mae Hi! For faster and immediate assistance, please chat with AVA at

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airasia Support

@AVA_airasia

7 years

Sharing with you the ideal time to pre-book add-ons! Save this to your phone for a seamless journey this festive season! #salamIDEALfitri

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airasia Support

@AVA_airasia

8 years

Too busy travelling! There's so much to explore and discover! Let's go #TravelGr8 together! Like if it's spot on.^^

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airasia Support

@AVA_airasia

5 years

Learn more about our social media guidelines here. Let's ensure that we are mindful and respectful of each other!😀

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airasia Support

@AVA_airasia

8 years

The #AirAsia NEO A320, truly is a beauty! The first Neo in Southeast Asia has arrived. Catch it in your #TravelGr8 !

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airasia Support

@AVA_airasia

5 years

@XavierNaxa Itu adalah betul. Dengan serta-merta, AirAsia akan menerbitkan larangan ke atas pembawaan komputer riba Apple MacBook Pro (Retina 15 inci) yang dihasilkan / dijual antara September 2015 hingga Februari 2017 sama ada sebagai hand carry atau check in. >>>

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airasia Support

@AVA_airasia

6 years

@karensiah Hi Karen, we're so sorry about this incident. We're also aware of it and investigating the issue. We're in touch with the guest too. Thanks for your the feedback. -Floi

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airasia Support

@AVA_airasia

5 years

@syahsyedsaid Hi Syah. Kami ingin meminta maaf kerana kejadian ini sangat tidak dijangka. Ini disebabkan masalah teknikal kapal terbang kami dan sudah pasti keselamatan anda adalah keutamaan kami. Kami percaya kami telah menghubungi penumpang yang terbabit dengan kelambatan ini >>

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airasia Support

@AVA_airasia

7 years

Here you go folks! Pick the ideal way for you to self check-in and travel smart this festive season. Jom balik kampung! #salamIDEALfitri

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airasia Support

@AVA_airasia

8 years

It's the last #BukaPuasa folks! Happy Berbuka! This marks the end of Ramadan, here's great #AirAsia sunset! Cheers!

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airasia Support

@AVA_airasia

5 years

@CzarHareii Hi there, how may we assist you? If it is regarding the earlier concern, we believe one of our representative had replied and assist the guest. Thank you - Rafiq

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airasia Support

@AVA_airasia

5 years

@Hazrey Kami juga kurang pasti berkaitan polisi syarikat penerbangan lain, Hazrey. Yang pasti, kalau anda perlu membuat sebarang pembetulan anda boleh DM kami dengan nombor tempahan dan salinan IC/pasport penumpang untuk kami bantu tanpa sebarang bayaran. Terima kasih. 😉-Sam

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airasia Support

@AVA_airasia

5 years

@rifqahsait We do understand and take this as feedback, Rifqah. Stay tuned at our official website and social media. Appreciate your kind input to our airline. -Dody 🙏

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airasia Support

@AVA_airasia

8 years

Hey folks! Got a simple name correction request? Just tweet/DM your booking, guest's correct name and date of birth for correction. ^^,

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airasia Support

@AVA_airasia

8 years

Good morning folks! Did you have a chance to #BalikKampung ? Check this cool Kampung to ease your Monday Blues. ^^,

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airasia Support

@AVA_airasia

8 years

Definitely my kind of weekend too! Shared by @travel3Sixty by ERLINDA CEA IV in #Philippines . Have you been folks?

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airasia Support

@AVA_airasia

5 years

Your @AirAsia booking is not complete without pre-booking our Santan Meals! Send us a DM here and we’ll help you pre-book your sumptuous inflight food!

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airasia Support

@AVA_airasia

8 years

Remember, baggage charges are more expensive at the airport. Tweet now and pre-book your baggage allowance! ^^,

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airasia Support

@AVA_airasia

4 years

@2Auliaone Mohon maaf atas ketidaknyamanan ini, kakak. Saat ini kami tengah melakukan pengecekan lebih lanjut terkait informasi ini. Terima kasih atas umpan balik yang diberikan. Silakan hubungi kami kembali jika membutuhkan bantuan lainnya. Salam -RJ

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airasia Support

@AVA_airasia

8 years

The legendary #Kabali aircraft is all set to impress! Hope you're as excited as us to get onboard! #FlyWithAirAsia

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airasia Support

@AVA_airasia

8 years

Good morning! Weather in LCCT KL today is partly cloudy but sun is out! See you onboard if you’re flying with us! ^^

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airasia Support

@AVA_airasia

8 years

Hey folks! Sale is still on! Have you booked yours? Remember, I can help you add the Add-ons if you forgot. (^^,)

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airasia Support

@AVA_airasia

5 years

Hi There, If it is related to your booking, kindly DM the booking number and explain in detail your concern for us to check on it. Thank you -Uli

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airasia Support

@AVA_airasia

8 years

Our home 🏡✈️ closest to our hearts 💕 filled with so much memories through ups and downs. #GoodbyeLCCT ! We’re gonna miss you! ^^, ❤️

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airasia Support

@AVA_airasia

8 years

It’s a bright and sunny day all over LCCT KL today. Great day to fly with clear skies! See you guys onboard! ^^,

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airasia Support

@AVA_airasia

8 years

@juswiladriani Hi,sorry for the delay.It is under investigation if funds are received on our end.You will be notified accordingly once done.

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airasia Support

@AVA_airasia

7 years

We advise Guest to arrive at the airport at least 3 hours before departure to avoid the expected festive season congestion. #salamIDEALfitri

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airasia Support

@AVA_airasia

8 years

Happy Sunday peeps! It’s partly cloudy at LCCT KL. See you on board if you’re flying with us and #TravelGr8 ! ^^,

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airasia Support

@AVA_airasia

5 years

AirAsia has decided to withdraw sales of its flights from online travel agent Traveloka. Guests with AirAsia bookings made via Traveloka may pre-book Add ons at . For guests who require further assistance, do chat with AVA on .

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airasia Support

@AVA_airasia

5 years

@TravelJimat Hi @TravelJimat maaf atas kesulitan dan harga dynamic kami sentiasa berubah dari semasa ke semasa namun boleh semak harga promo kami pada masa akan datang - terima kasih - rere

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airasia Support

@AVA_airasia

8 years

🎶Rain rain go away, come again another day🎶 Rainy morning in klia2 today folks! Drive safe to the airport and see you guys onboard! ^^,

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airasia Support

@AVA_airasia

8 years

Those night flights are better with a #WindowSeat view like this. Greeting you at your destination for your #TravelGr8 ! Happy flying! ^^,

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airasia Support

@AVA_airasia

7 years

We're now flying you to a new paradise #Honolulu 🏝🌊🏖 #Hawaii 🇺🇸! Sale starts in few hours! Dream no more and book your flights! #TravelGr8 !

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airasia Support

@AVA_airasia

5 years

Hi, I am AVA. Chat with me at and let me help you with your enquiries. Simple and quick! I can speak 8 languages too!

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airasia Support

@AVA_airasia

8 years

Good morning peeps! Dreaming of Paradise? Well, dream no more! Make it happen and #flywithairasia to Mauritius! ^^,

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airasia Support

@AVA_airasia

7 years

The magnificent #KuangSi waterfall 🌊 in the land of #LuangPrabang #Laos will make you fall in love with its waters 💦 & nature ⛰. #TravelGr8 !

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airasia Support

@AVA_airasia

4 years

@opposite6890 Halo Kak @opposite6890 . Ada yang bisa kami bantu ? ^^ Terima Kasih, -Bells

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airasia Support

@AVA_airasia

5 years

Due to Typhoon Kammuri, some flights are cancelled or delayed. Please check your latest Flight Status at or Chat with AVA. Thank you.

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airasia Support

@AVA_airasia

8 years

As #AirAsiaX turns 9, it's been phenomenal in bringing you to Xtra long destinations. RT if you've been in an AirAsia X aircraft. #TravelGr8

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airasia Support

@AVA_airasia

8 years

The always ever in-love towers! #KLCC is a perfect romantic destination, even great at night. #AirAsiaFREESEATS ! ^^,

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airasia Support

@AVA_airasia

5 years

Don’t let your baggage weigh you down! Avoid excess baggage charges by pre-booking your baggage allowance! DM us to get it done!

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airasia Support

@AVA_airasia

8 years

It’s #Thursday so we’re throwing back, the day when Asia’s first ✈️ #AirAsiaA320NEO was delivered. Such a beauty! Have you been folks? 😎✌️️

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airasia Support

@AVA_airasia

7 years

Hi guys! Happy Friday! Yay! 🎉🎊 We're back online and we'll reply to your tweets as soon as we can. See you guys onboard if you're flying. 😊🙏

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airasia Support

@AVA_airasia

8 years

Happy Birthday to #AirAsiaX ! It’s a sea of red balloons in the office today. Head to for Xciting promotions! ^^,

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airasia Support

@AVA_airasia

8 years

Happy #BukaPuasa guys! What's prepared for Berbuka? Try our Roast Chicken w/ Cream Sauce if you'll berbuka onboard!

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airasia Support

@AVA_airasia

8 years

The sun is out and partly cloudy at LCCT KL today. See you onboard if you’re flying with and #TravelGr8 ! ^^,

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airasia Support

@AVA_airasia

8 years

Yay! Another Sale! Have you booked but forgot to the Add-ons? No worries! I can help you add 'em, tweet now! (^^,)

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airasia Support

@AVA_airasia

7 years

Dear Guests, here are the updated flights ✈️ that are affected to/from DPS and LOP by Mt Agung 🌋 volcanic activity including the available options. Send us a DM for any concerns. Thank you. 🙏🏼🙏🏼🙏🏼

AirAsia

@airasia

7 years

[Travel advisory] Updates on #AirAsia Flights From and To Bali and Lombok as of 26 November 2017 15:00 HRS LT (GMT +8)

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airasia Support

@AVA_airasia

8 years

Good morning guys! It’s #Monday and a great weather at klia2 today. Winds getting colder & chilly. See you guys onboard. Have a great week!

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airasia Support

@AVA_airasia

7 years

Good morning guys! We're back! 🕺💃 Hope you had a great long weekend holiday! Keep the tweets coming and we'll reply as soon as we can. 😊🙏

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airasia Support

@AVA_airasia

7 years

Hey folks! Hope you're having a great start of the week. We're now @AirAsiaSupport in view of bigger things coming! Tune in tmr for more! ^^

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airasia Support

@AVA_airasia

13 years

Lost your booking number? No worries, just drop me the passenger's name, flight details and email. I'll trace it and email u in no time :)

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airasia Support

@AVA_airasia

8 years

Oh! Gloomy Monday today at LCCT KL. But I’m sure it ain’t way up in the skies. Let’s chase the sun and #TravelGr8 !

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airasia Support

@AVA_airasia

8 years

What's your favorite seat onboard our #AirAsia flights? Aisle, Middle or Window Seat? Well, whichever seat it is, Tweet and pre-book it now!

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airasia Support

@AVA_airasia

8 years

Good day🌞folks! Sunny ☀️morning at klia2 ✈️ today. We’ll see 😎 you guys onboard if you’re flying with us for your #TravelGr8 ! Happy Tuesday!

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airasia Support

@AVA_airasia

8 years

All smile from one of our fun and friendly Cabin Crew from @AirAsiaId exploring the capital city of #Jakarta ! ^^,

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airasia Support

@AVA_airasia

8 years

Good morning peeps! It’s bright and sunny at LCCT KL today. Great day to fly! See you guys onboard and #TravelGr8 !

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airasia Support

@AVA_airasia

8 years

Good morning peeps! Weather in LCCT KL today is a bit cloudy. See you onboard if you’re flying with us! #TravelGr8 !

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airasia Support

@AVA_airasia

5 years

Hi our beloved guests! We are experiencing a slowdown in generating your travel itinerary and in the midst of gradually sending them out. If you are hours away from your scheduled departure time, please perform web check-in to obtain your boarding pass.

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airasia Support

@AVA_airasia

8 years

Ah! It’s a lovely 😊 Saturday morning. Bright and sunny ☀️all over klia2. Great day to fly ✈️ and #TravelGr8 ! Enjoy the weekend peeps! ^^,

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airasia Support

@AVA_airasia

8 years

Good morning peeps! Cloudy today at LCCT KL with some haze. See you guys onboard and have a fun flight! #TravelGr8 !

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airasia Support

@AVA_airasia

5 years

@farizuljam Hello IZ, thank you for sharing. This case is being taken care of by our relevant team, thank you for your concern. -Meg

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airasia Support

@AVA_airasia

8 years

Our fun and friendly @AirAsiaPH Cabin Crews with their cool @SunniesStudios in style! Be sure to get yours onboard!

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airasia Support

@AVA_airasia

8 years

More reasons to fly to #Asia and #Australia ! Book now and make that dream holiday happen. Let's #TravelGr8 together!

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airasia Support

@AVA_airasia

8 years

Good morning peeps. Well, it’s cloudy and rainy at LCCT KL today. See you guys onboard and have a fun flight. ^^,

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airasia Support

@AVA_airasia

8 years

Have you guys seen the movie? Well, create your own memories and #TravelGr8 'On The Way to the Airport' and your destination. Book now! ^^,

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airasia Support

@AVA_airasia

8 years

Who’s that first person you contact when you reach the airport? Let’s #TravelGr8 together! ^^,

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airasia Support

@AVA_airasia

8 years

Complement your flights back home with Check-in Baggage allowance, meals or your favorite seats! Tweet now to pre-book! (",)

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airasia Support

@AVA_airasia

8 years

Good morning folks! It’s sunny at LCCT KL today but hazy at the same time. 🙁 See you guys onboard and #TravelGr8 ! 😎

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airasia Support

@AVA_airasia

9 years

Got a name correction request? Just tweet your booking number and the correct name for verification and further assistance. :)

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airasia Support

@AVA_airasia

7 years

Rainbow 🌈 over the tower. Such a good omen! 🙏 Can you guess which tower is it? 🤔 RT if you’ve seen it and Like if you want to see! 😎✌️

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airasia Support

@AVA_airasia

4 years

@pelmosiq สวัสดีค่ะคุณ Paul ขออภัยในความไม่สะดวกที่เกิดขึ้นซึ่งส่งผลให้ท่านผู้โดยสารไม่ได้รับความพึงพอใจจากการให้บริการของเรา เราไม่ได้นิ่งนอนใจในการที่จะปรับปรุงงานด้านการให้บริการ เเละได้ทำการแจ้งเรื่องไปยังหน่วยงานที่เกี่ยวข้องเพื่อทำการตรวจสอบและแก้ไขเป็นที่เรียบร้อยเเล้วค่ะ

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airasia Support

@AVA_airasia

7 years

Hello folks! Check out our new and updated Cabin Baggage Policy at . Travel light and #TravelGr8 ! ^^,

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airasia Support

@AVA_airasia

8 years

We wish all #Malaysian Happy 59th National Day. Whoot! Happy #TravelGr8 too! #sehatisejiwa #noweveryonecanfly

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airasia Support

@AVA_airasia

6 years

Good morning folks! Happy Friday! We're currently having a 5-Minute Response Time, so tweet us now for any questions or concerns about your #AirAsia flights. 😀🙏 #AirAsiaSupport

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airasia Support

@AVA_airasia

8 years

Thanks to you for making this happen! Here's a BIG Treat from us for you to #TravelGr8 ! Book now for great travels!

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airasia Support

@AVA_airasia

5 years

@Hazrey Hi Hazrey! No worries, we can help you to make the name corrections for free. Just send us your booking number, email address and a clear photo of your passport / national ID via DM, we'll check on it. Thank you😊 -Deb

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airasia Support

@AVA_airasia

7 years

Good morning folks! It’s mostly cloudy 🌥 at klia2 this morning with some haze 😷. Let’s hope it to improve later on and the 🌞 to show up. 😎✌️

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airasia Support

@AVA_airasia

8 years

It’s gloomy with a little bit of drizzle in LCCT KL today. Have a great flight if you’re flying with us. #TravelGr8 !

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airasia Support

@AVA_airasia

7 years

New Route Alert: We're now flying direct from Kuala Lumpur (KUL) to the vibrant city of Davao (DVO), Philippines! Book your flights now! ^^,

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airasia Support

@AVA_airasia

8 years

Got a name correction request? Just send us a DM with your booking number or case number if you submitted one for assistance. Thank you. ^^,

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airasia Support

@AVA_airasia

6 years

Please DM us the booking number and the details of your preferred option as below: 1. Move Flight - Preferred flight move date/time 2. Credit Account - AirAsia email ID 3. Change Destination - Preferred new route,date & time. We are praying for everybody's safety. Thank you. 🙏

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