AO3 Status Profile
AO3 Status

@AO3_Status

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Site status updates for the Archive of Our Own ( @AO3org ), a Hugo Award-winning project of the Organization for Transformative Works ( @OTW_News )

Worldwide
Joined November 2009
Don't wanna be here? Send us removal request.
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@AO3_Status
AO3 Status
9 years
We love hearing from you, but if you need help/have questions, pls use http://t.co/N09ZTsC1WM. Recent code changes: http://t.co/aaUvOAJBAe
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@AO3_Status
AO3 Status
10 months
Heads up! Someone using the name AO3_Status_ (note the second underscore) is impersonating this account and attempting to scam AO3 users out of money. Please block and report this account. (And please note that the real donation form is currently down due to a DDoS.)
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@AO3_Status
AO3 Status
10 months
The Archive is experiencing some issues (as many of you have noticed). We're looking into it, please stand by!
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@AO3_Status
AO3 Status
10 months
We're back! However, we may need to do some work to optimize our shiny new Cloudflare setup -- we'll keep you updated on any issues or downtime.
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@AO3_Status
AO3 Status
10 months
We've temporarily disabled the ability to request a new account invitation as a preventative measure due to a spam attack. Apologies for the inconvenience! We'll let you know when it's back.
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@AO3_Status
AO3 Status
10 months
We're still working to mitigate the DDoS attacks. In the meantime, you may receive various error messages or encounter display issues with the site layout.
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@AO3_Status
AO3 Status
1 year
We're aware of site slowness and errors and are looking into it. Many apologies, your bedtime stories should be back shortly!
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@AO3_Status
AO3 Status
2 years
We're experiencing a bit of slowness and are looking into it. We'll keep you updated!
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@AO3_Status
AO3 Status
3 years
The Archive recorded 68.6 million page views on Sunday, which is a new weekend high. 🥳 448 million page views for the whole week, which is 150 million more than the same time last year. (Are you all okay?)
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@AO3_Status
AO3 Status
10 months
We're trying a new approach to defend against the ongoing DDoS attack, so you may see error messages that say "429" instead of "Retry later." (429 is the error code for too many requests.)
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@AO3_Status
AO3 Status
10 months
We do not condone anti-Muslim sentiments under any circumstances. Additionally, to reiterate: cybersecurity experts believe the group claiming responsibility is lying about their affiliation and reasons for attacking websites. View the group's statements with skepticism.
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@AO3_Status
AO3 Status
10 months
A group presenting themselves as a collective of religiously and politically motivated hackers has claimed responsibility for the attack. Experts do not believe they are honest about their motivation, so we urge caution in believing any reasoning they provide for targeting AO3.
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@AO3_Status
AO3 Status
3 years
We're experiencing some slowness and errors at the moment and are looking into the cause. 🕵️
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@AO3_Status
AO3 Status
10 months
Very sorry we can't give you your fanwork fix right now, or a time estimate for when AO3 will be back. Welcome to all our new followers, and sorry we had to meet like this. 😬 Please stick around for the happier updates! 🌸
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@AO3_Status
AO3 Status
10 months
It looks like the Archive is under a DDoS attack causing the servers to fall over. Our volunteer sysadmins are working on countermeasures. Please be patient with us, we'll be back!
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@AO3_Status
AO3 Status
10 months
We apologize for any distress caused, and we'll do our best to be back soon! As we're running on volunteer power, we can't always act on server hiccups as quickly as we'd like. Thank you for your patience! 🫶
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@AO3_Status
AO3 Status
1 year
The Archive is down and we're working on getting it back up!
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@AO3_Status
AO3 Status
8 months
Some users are getting errors when attempting to access the site. We're looking into it!
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@AO3_Status
AO3 Status
2 years
We're pleased to announce that, in the coming days, we'll be rolling out the first part of our blocking and muting features: the ability to block specific logged-in users from commenting on your works and replying to your comments.
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@AO3_Status
AO3 Status
15 days
Due to an influx of abusive spam comments, we've temporarily turned off the ability to leave comments while logged out. We apologize for the inconvenience, and hope to have guest comments back on soon!
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@AO3_Status
AO3 Status
10 months
A DDOS attack is when an attacker attempts to knock a site offline by overwhelming it with requests: Data is not compromised in a DDOS attack, so there is no need to change your password at this time.
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@AO3_Status
AO3 Status
10 months
As part of our efforts to help keep the site up, you might find that you get "Retry later" errors more often when searching or filtering works or bookmarks. Don't worry, just go a little slower, or try again in a few minutes! These are temporary measures.
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@AO3_Status
AO3 Status
1 year
Looks like we're still having some issues, so we're going offline again for a bit more maintenance.
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@AO3_Status
AO3 Status
1 year
We're aware some users are unable to access the site and we are looking into it!
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@AO3_Status
AO3 Status
5 months
This is a periodic friendly reminder that AO3 does not have an app and is always free to use! If you run into issues with an unofficial app, our Support team unfortunately cannot help -- please contact the app's creator or support team instead.
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@AO3_Status
AO3 Status
1 year
We're down and working on getting back up!
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@AO3_Status
AO3 Status
1 month
We're looking into issues causing site slowness and error pages. Very sorry, will let you know as soon as we know more!
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@AO3_Status
AO3 Status
3 years
Hey, would you look at that -- we just hit 4 million users! 🎊
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@AO3_Status
AO3 Status
1 month
We're really sorry this happened just as everyone was getting to the good part. 😔 It might be another couple of hours until all the servers are back in business, so please continue not to panic, and thank you for your words of support so far!
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@AO3_Status
AO3 Status
1 year
To complement our blocking feature (which prevents users from commenting on your works), we'll be rolling out a new muting tool, which hides content by users you specify. 🤐 Check out all the details:
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@AO3_Status
AO3 Status
3 years
Getting reports of site slowness and errors! Nobody panic, we'll look into it.
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@AO3_Status
AO3 Status
1 year
We'll be fully down for at least 20 minutes while we do a restart.
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@AO3_Status
AO3 Status
1 month
We're investigating a sudden influx in Error 500 pages. Many apologies, and please stand by!
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@AO3_Status
AO3 Status
1 year
We're about to take the Archive offline for 10 minutes for a quick bit of maintenance. Apologies for the disruption!
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@AO3_Status
AO3 Status
1 year
fyi, we're also ao3org on Tumblr if this place goes down!
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@AO3_Status
AO3 Status
1 year
Some users are reporting 503 errors. We're taking a look!
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@AO3_Status
AO3 Status
1 year
The Archive is slipping into something a little more comfortable (maintenance mode) to let the stressed servers relax for a bit. It might take a few hours until they're ready for company again. Very sorry!
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@AO3_Status
AO3 Status
1 month
Doing the gentlest possible thing to help out our database server: taking the Archive down for a bit. No need to panic, we'll be back as soon as we can!
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@AO3_Status
AO3 Status
1 year
We're working to keep things running as smoothly as possible, but our databases are currently struggling to synchronize. This process is disrupted every time subscription emails go out, so you can expect brief periods of slowness or downtime once an hour for the time being.
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@AO3_Status
AO3 Status
2 years
It looks like our firewalls are having trouble communicating with our frontends. We're working on improving the situation! 🧑‍💻
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@AO3_Status
AO3 Status
1 year
We're investigating some slowness, please stand by. Many apologies for this unplanned downtime!
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@AO3_Status
AO3 Status
10 months
We have also temporarily disabled the Policy Questions & Abuse Reports page due to this spam attack -- again, our apologies for the inconvenience, and for the alarming error message it currently displays!
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@AO3_Status
AO3 Status
1 year
Users may be getting 503 errors -- we're looking into it!
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@AO3_Status
AO3 Status
10 months
Update: This account has now been suspended, but be cautious of any other similar accounts that might appear! Our donation form continues to be down.
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@AO3_Status
AO3 Status
3 years
Still poking around and waiting for more sysadmins to be awake at this time. Thank you for hanging in there! (Please rest assured that no particular work update broke the site, although we agree that *would* be hilarious.)
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@AO3_Status
AO3 Status
1 year
While we're in maintenance mode, the Archive will be inaccessible. Unfortunately, we can't say exactly when we'll be back, but are guessing at least 3-4 hours. Please bear with us!
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@AO3_Status
AO3 Status
10 months
If you have an invitation, you can still use it! However, anyone currently in the queue will not receive an invitation until we turn it back on.
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@AO3_Status
AO3 Status
2 years
Comment blocking is now live! 🍾
@AO3_Status
AO3 Status
2 years
We're pleased to announce that, in the coming days, we'll be rolling out the first part of our blocking and muting features: the ability to block specific logged-in users from commenting on your works and replying to your comments.
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@AO3_Status
AO3 Status
8 months
We're aware of ongoing issues such as Cloudflare error pages and intermittent slowness and downtime. We're working to mitigate these problems -- thank you for your patience!
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@AO3_Status
AO3 Status
2 years
We're still down and still looking into it. Thanks for bearing with us.
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@AO3_Status
AO3 Status
1 year
We expect to be down for a few more hours while the database servers finish syncing.
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@AO3_Status
AO3 Status
5 months
We're experiencing widespread 500 errors due to a hardware failure, but we are working on getting the Archive back! (No data has been lost.)
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@AO3_Status
AO3 Status
3 months
The Archive will be down for 90 minutes of maintenance at 16:45 UTC Wednesday Jan. 24 (24 hours from now)! Check what time that is for you:
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@AO3_Status
AO3 Status
2 years
We're back!
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@AO3_Status
AO3 Status
8 months
The Archive is back and everything should be working normally!
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@AO3_Status
AO3 Status
1 year
We have found the problem and are working on getting the site back up. A little more work might be needed afterwards. Please stand by!
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@AO3_Status
AO3 Status
10 months
Now back online: the ability to request an invite, the support form, and the abuse report form. We will continue to closely monitor the situation and will let you know about any other temporary measures we might take.
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@AO3_Status
AO3 Status
1 year
The mute button is now live!
@AO3_Status
AO3 Status
1 year
To complement our blocking feature (which prevents users from commenting on your works), we'll be rolling out a new muting tool, which hides content by users you specify. 🤐 Check out all the details:
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@AO3_Status
AO3 Status
1 month
We're back for now, but still working on getting all servers back on track. There might be more downtime later, so download your current reading material if you can. Thank you so much for your patience!
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@AO3_Status
AO3 Status
1 month
We had to restart a database, so the site will continue to be slow or non-responsive as it recovers. Please be gentle with the Archive, and stand by for further updates.
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@AO3_Status
AO3 Status
2 years
We think we've found the underlying cause of our firewall/frontend communication issues and are looking into a fix.
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@AO3_Status
AO3 Status
1 year
#AO3 will be down for 2 hours (less if all goes well) starting at 10 AM UTC on Monday, January 9. 🔧 Check what time that is for you:
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@AO3_Status
AO3 Status
1 year
And we're back! 🥳 Everyone give our volunteer sysadmin james_ some love and then: Happy reading! Goodnight! Sorry about capitalism and/or schoolwork! Have a nice lunch break! 🫶
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@AO3_Status
AO3 Status
2 years
It looks like the Archive isn't loading or is giving 503 error messages for some users. We're looking into it!
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@AO3_Status
AO3 Status
1 year
If you get a comment on your work about looking like it was generated by AI, please mark as spam! No need to report it to us. You can also turn off guest comments on your work. AO3 admins will never communicate with you by guest comments.
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@AO3_Status
AO3 Status
3 years
Sincere apologies, we're still not sure what's happening and will need to wait a little longer for reinforcements. If it's close to your bedtime, the Archive will be back in the morning! 🛌🌝✨ Otherwise, carry on in the replies and be kind to each other. 🌻
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@AO3_Status
AO3 Status
1 year
Archive going down for maintenance in 5 minutes. Hold on to your hats/open tabs! We'll let you know as soon as we're done.
@AO3_Status
AO3 Status
1 year
#AO3 will be down for 2 hours (less if all goes well) starting at 10 AM UTC on Monday, January 9. 🔧 Check what time that is for you:
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@AO3_Status
AO3 Status
1 month
Found the issue and fixed it. Please carry on, and sorry for the scare!
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@AO3_Status
AO3 Status
1 year
Back up now! Thanks for bearing with us.
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@AO3_Status
AO3 Status
5 months
The Archive is back! We're currently running on 2 database servers instead of our usual 3, so things may continue to be a bit slow. We'll keep you updated on progress!
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@AO3_Status
AO3 Status
1 year
If your history isn't updating, don't despair! We have a fix in the works, but it may be a few days before it's ready. If all goes well, no data will be lost.
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@AO3_Status
AO3 Status
1 year
We're back, but we expect to be on the slow side while things warm up.
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@AO3_Status
AO3 Status
1 year
Delayed emails have been sent out and the Archive is back! Thank you so much to our sysadmin james_ for interrupting his sleep to work on and monitor the situation.
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@AO3_Status
AO3 Status
1 year
We're back, and we did NOT just cause a little downtime just to have a reason to wish you all a Happy New Year! 🎊
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@AO3_Status
AO3 Status
1 year
And we're back. Apologies for interrupting your reading time, and thank you for bearing with us! 🫶
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@AO3_Status
AO3 Status
4 years
Around 5am UTC (midnight on the US East Coast) enough people paused their fanwork consumption, however briefly, to cause a dent in our traffic graph. 🎊🍀🥂 Happy new year to all of you, and thank you for all your support! ❤️
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@AO3_Status
AO3 Status
3 years
We're looking into some exciting server issues, please stand by!
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@AO3_Status
AO3 Status
1 year
We're aware of some issues and are looking into them!
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@AO3_Status
AO3 Status
3 years
🚨 We'll be rolling out a code change that limits the total number of tags on a work. Once this change is in effect, you can't post a new work with more than 75 tags. Editing an older work that goes over the limit will require you to remove some. Details:
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@AO3_Status
AO3 Status
5 months
We're entering maintenance mode -- the Archive will be back as soon as possible!
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@AO3_Status
AO3 Status
1 year
We're back! We might need to do a bit more work, but it won't be until after we've slept -- we'll keep you updated!
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@AO3_Status
AO3 Status
1 year
You might notice some inaccuracies when sorting and searching by number of bookmarks, comments, or kudos. We'll let you know when this is fixed -- should be later this week!
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@AO3_Status
AO3 Status
1 year
It was a gnarly little project, but good news! Histories should be updating as usual, and so should work bookmark, comment, and kudos counts. Thanks for bearing with us!
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@AO3_Status
AO3 Status
1 year
...and we're back! Fastest ten minutes ever.
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@AO3_Status
AO3 Status
1 month
The servers that were straggling have got themselves back on track. Thanks again for your patience!
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@AO3_Status
AO3 Status
4 years
AO3 is seeing a dramatic increase in traffic due to current events. 📈 We're taking immediate measures to make sure the Archive stays online, but there will be changes to logged out users' experience and to the way hits are counted. Details:
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@AO3_Status
AO3 Status
13 days
Guest comments have now been turned back on! We'll continue to keep an eye out for any spam issues and make further adjustments as needed.
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@AO3_Status
AO3 Status
5 years
Today we come to you with fun facts rather than downtime notice! The Archive database is currently 693GB in size, and the total word count for AO3's nearly 5 million works is 32,056,015,255.
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@AO3_Status
AO3 Status
6 months
PDFs look a little different now as the result of a security change! 📔 New fonts and different page break placement as well as increased file sizes are the most notable changes.
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@AO3_Status
AO3 Status
3 years
Shoutout to the one person who said yes just to humor us, and also apologies for bringing it up. 😬 We appreciate you all too!
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@AO3_Status
AO3 Status
4 years
We're looking into the Error 503 pages that people are getting! We'll let you know as soon we know what's up (or down, as the case may be).
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@AO3_Status
AO3 Status
3 years
We're aware of server issues and are looking into it! Please stand by. 🔧
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@AO3_Status
AO3 Status
2 years
We're back, much sooner than expected! Everyone can stop working or paying attention in class now. Thank you for sticking around!
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@AO3_Status
AO3 Status
1 year
Spam in your comments? First: don't follow the link! But do use the "Spam" button on the comment to report it. (No need to send in a separate support or abuse report! And please don't mark it as spam in your email, or your provider might start thinking all AO3 emails are spam.)
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@AO3_Status
AO3 Status
1 year
Work is ongoing. Maybe if you're thinking you should be asleep right now, take it as a gentle reminder from the AO3 to go to sleep. ❤️ Otherwise, sorry for the inconvenience!
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@AO3_Status
AO3 Status
4 years
Downtime starts in a few minutes, a little later than planned. It'll be brief, so no need to panic (about this particular issue, anyway). We'll let you know when we're done! :wrench:
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@AO3_Status
AO3 Status
3 months
We’re back! Thank you for all your support, and we’ll let you get back to your reading now!
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@AO3_Status
AO3 Status
2 months
We're a little behind on sending emails and updating history pages and work listings, but we expect the issue to clear up in an hour or two!
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@AO3_Status
AO3 Status
3 years
We've restarted things and the Archive seems to be loading again! 🎉 But please be gentle; we're still looking into the cause and aren't yet confident the site will remain up.
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