November 2nd this year,i sent this guitar piece using
@sendboxng
ikeja drop office.
To be shipped to my USA address.
Lo and behold
@FedEx
was the official partner to handle and manage my shipment..
Having paying close to half the worth of the guitar..
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Today is meant for christmas celebration.
Most times i take my peace and let go..
But the biggest pain i had this year was
@sendboxng
in collaboration with
@FedEx
ruined my goods worth over 500k sent to my USA address but got delivered broken.
Let me share with you the story.
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Guitar left nigeria well packaged and in good shape..
And good well anticipated it to arrive in Atlanta in good time..
I followed all delivery route drop using the tracking number..
Hence easy monitoring.
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November 9th 2023 the delivery arrived my address..
But lo and behold it was broken..
All means to get in touch with
@sendboxng
customer care proved abortive..
Was able to get a mail response after days of sending messages....
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To my biggest surprise
gaslighting was the biggest and most easy propaganda,that sendboxng could put out...
How on earth do i send a mail? and at a point where if
@FedEx
doesn't give a reply sendboxng would leave me on read for 5-8 days on read.
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Took a bold step of visiting ikeja hub with a new purchase of the guitar..
Explaining what could have gone wrong..
With picture evidence on the guitar box says that proper mishandling was the issue from
@FedEx
end been the partner for the delivery...
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