Pandora Care @PandoraSupport Twitter profile

Last Seen Profiles

@egavactip

@Yam_eye

@KALIUCHIS

@S4NGA

@fx33xl

@CosplayMeda

@Ravindr39005247

@4amadeus

@Buntermc

@Star125214

@0098jp

@KatieBeck2024

@BandarStw

@scottlemaire

@TOTALEggwp

@QDSLand

@JoggersAndSatay

@compo0oser

@stw_pdg

@TokuteiMegami

@Purokoii

@stwmaniax

@sakubread1118

@BroncoSports

@stwmaniax

@towa_nogi

@meeyujingjaaa

@haninani5566

@stw_pdg

@GFiascos

@IlasKn

@RayaneNsrd

@otcehan

@clantpc_

@stay4Wony

Pandora Care

@PandoraSupport

2 years

We are aware of an issue that may be affecting playback on your devices at this time. Our engineers are aware of this and are working on it. Thanks for your patience in the meantime.

47

21

133

Pandora Care

@PandoraSupport

6 years

We're currently aware of and working on an outage affecting your ability to listen to Pandora. We'll give you an update once we've learned more.

11

9

35

Pandora Care

@PandoraSupport

6 years

We're currently experiencing interruptions in service. You may notice trouble playing music on both our website and mobile app. We are working get this fixed ASAP -- thanks for your patience!

15

9

27

Pandora Care

@PandoraSupport

1 year

@BTSVChartData @pandoramusic Thanks so much for drawing our attention to this. We will definitely report this error, but it may take some time to fix, because all of the biographical and lyrical info on Pandora comes from partner services. Our partners at LyricFind provide us with lyrics, and our partners

2

5

22

Pandora Care

@PandoraSupport

6 years

We were made aware of an issue affecting iOS, where some users are being thrown into offline mode automatically when launching the app. Our engineering team has addressed this, and an uninstall/reinstall of the app should fix it. Please let us know if you still have issues.

13

7

20

Pandora Care

@PandoraSupport

4 years

[OUTAGE] Hey all - we are aware of an issue that may be affecting playback on your devices at this time and are working on it. Thanks for your patience in the meantime.

13

1

15

Pandora Care

@PandoraSupport

7 years

Hearing songs that don’t belong? Don’t worry, we’re looking into it!

6

3

12

Pandora Care

@PandoraSupport

2 years

We believe the issue affecting playback on Pandora has been resolved. If you’re still experiencing issues, please restart your device and try again.

Pandora Care

@PandoraSupport

2 years

We are aware of an issue that may be affecting playback on your devices at this time. Our engineers are aware of this and are working on it. Thanks for your patience in the meantime.

47

21

133

4

1

11

Pandora Care

@PandoraSupport

2 years

We are aware of an issue that may be interfering with playback on web and desktop players. We appreciate your patience as we work to resolve this as soon as possible.

2

1

10

Pandora Care

@PandoraSupport

7 years

👀 Psst. Premium users, check this out: . Not a Premium user yet? Hit us up via DM and we'll help you get a free trial started

3

4

12

Pandora Care

@PandoraSupport

6 years

Thanks for your patience! Service should be returning back to normal. Please try refreshing your web browser/restarting your app to get the music playing again. If you have further issues after trying this, feel free to tweet or DM us.

1

2

12

Pandora Care

@PandoraSupport

2 months

Hey there! We know some of you are experiencing buffering issues while using cellular data. Our team is on it and investigating the root cause. We'll keep you posted with updates right here. Thanks for your patience!

5

1

12

Pandora Care

@PandoraSupport

22 days

We've noticed some issues that may be affecting your ability to listen on Pandora. We are working to address the problem. Thanks for your patience.

1

2

11

Pandora Care

@PandoraSupport

5 years

We've received reports of playback issues on some mobile devices, and have reported this information to our engineers. Thanks for your patience while we work on this!

4

1

9

Pandora Care

@PandoraSupport

5 years

We are aware of an issue that may be affecting playback on your devices at this time. Our engineers are aware of this and are working on it. Thanks for your patience in the meantime.

3

1

10

Pandora Care

@PandoraSupport

7 years

We’re investigating reports of previous Thumb ratings missing on stations. Sorry for the inconvenience. A fix is coming shortly!

4

1

10

Pandora Care

@PandoraSupport

5 years

If you were experiencing playback issues on your devices, we should be back up and running. Please give it another try and let us know if you run into issues. Thanks for your continued patience.

1

9

Pandora Care

@PandoraSupport

4 years

Hey everyone - as of 8:15 AM PDT, we’re looking into reports of stations being unavailable, along with other general service issues. We will keep you updated as we learn more. Apologies for the inconvenience.

5

1

10

Pandora Care

@PandoraSupport

5 years

There have been reports of playback issues on various devices. Our engineering team working diligently to fix this. Thanks so much for your patience!

3

8

Pandora Care

@PandoraSupport

3 years

With the latest update to the iOS Pandora app, we have introduced new widget capabilities. Check out this community post for more information: .

New Pandora Home Screen Widget for iOS and iPadOS Available Now

With this week’s update to the Pandora app for iOS and iPadOS, users can now make enjoying their favorite music and podcasts on their device even easier with Pandora’s new home screen widget for...

pandora.app.link

1

3

Pandora Care

@PandoraSupport

5 years

@BeccCobain Thanks so much for the suggestion, Becca! Your request for this option has been noted and will be passed along to the appropriate team for further review. If you have any additional suggestions or questions, please don't hesitate to let us know. :-)

2

0

9

Pandora Care

@PandoraSupport

3 years

We're investigating reports of an error when attempting to shuffle music while using the web player. Please follow this community thread for updates: .

Cannot Start Selected Station on WIndows 10 Laptop

I have multiple station selected and I have shuffle stations selected. It is stuck on one station. When I restart Pandora IO get an error that says cann start the selected station. It is stuck on...

pandora.app.link

0

1

3

Pandora Care

@PandoraSupport

3 years

We believe the error when attempting to shuffle music on our website has been resolved. Please DM or reply to us if you're still experiencing this issue. Please also feel free to visit our community thread for additional info:

Cannot Start Selected Station on WIndows 10 Laptop

I have multiple station selected and I have shuffle stations selected. It is stuck on one station. When I restart Pandora IO get an error that says cann start the selected station. It is stuck on...

pandora.app.link

2

1

4

Pandora Care

@PandoraSupport

3 years

Calling all artists! Our AMP team has introduced a new Track Reporting feature that can help provide more information on how your music spins on Pandora. See this post for details: Please email amp-support[at]pandora[dot]com if you have any questions.

AMP’s New Track Reporting Feature Gives Artists Even Deeper Insights on Their Pandora Spins

Pandora’s Artist Marketing Platform (AMP) pioneered self-serve artist marketing for the streaming era, giving creators a unique view into the ways that listeners were discovering and engaging with...

pandora.app.link

1

2

8

Pandora Care

@PandoraSupport

7 years

@sea_woody Let's get you on Pandora Premium too. Slide in to our DMs!

0

6

Pandora Care

@PandoraSupport

4 years

Starting today Oct 1 at 7 PM PDT, we will be performing system maintenance that may affect your ability to upgrade, manage subscriptions, redeem gifts and promos through our website. We expect this to last about ~5 hours. Apologies for the inconvenience.

3

0

2

Pandora Care

@PandoraSupport

4 years

0

5

Pandora Care

@PandoraSupport

6 years

Service should now be returning to normal -- please try listening again. We appreciate everyone's patience while we worked to resolve this. Please let us know if you still run into issues.

4

2

6

Pandora Care

@PandoraSupport

6 years

The news is out: SiriusXM will be acquiring Pandora. So what does this all mean? Please see our blog post () and our help page article () for more information & answers to your questions.

1

3

6

Pandora Care

@PandoraSupport

8 years

We’re here for you! Helping you find the music you love on @PandoraMusic , one tweet at a time.

0

6

Pandora Care

@PandoraSupport

5 years

Announcing new plans for students and military! See here for the deets: Feel free to DM or tweet us if you have any questions.

Send us a private message

2

1

5

Pandora Care

@PandoraSupport

4 years

For Android users: if you’re experiencing a “session timed out” error or notice missing stations, please clear app data as instructed here: Uninstalling/reinstalling + turning it off/on won't do this automatically. If you still have trouble, please DM us.

3

0

6

Pandora Care

@PandoraSupport

5 years

If you experienced playback issues on some devices earlier today, service should now be restored. Thanks for your patience as we worked to get you back to listening!

1

0

4

Pandora Care

@PandoraSupport

3 years

Tanner, our friend and fellow community moderator, wrote up a detailed post on our "Modes" feature. If you're looking for a way to change up your stations, we recommend you give it a read: Have questions about modes? Let us know! 😀

Tanner's Tips: #1 Pandora Modes

Welcome to Tanner's Tips! This post is dedicated to all the great features that Pandora has to offer. Each week I'll be talking about and breaking down a Pandora feature in detail. Some of you may be...

pandora-web.app.link

1

5

Pandora Care

@PandoraSupport

2 years

We believe the issue affecting playback on Pandora has been resolved. If you’re still experiencing issues, please restart your device and try again.

1

0

5

Pandora Care

@PandoraSupport

1 year

@ArmyLeftMe We're happy to help, please DM us so we can follow up with you.

2

1

4

Pandora Care

@PandoraSupport

5 years

There will be scheduled maintenance occurring this evening from 8 to 9 PM PST. If you have any issues listening during that window, please try again after that time. Feel free to tweet or DM us if you notice issues after this time.

7

0

4

Pandora Care

@PandoraSupport

5 years

Over the next couple of weeks, we will be doing back end maintenance for Pandora on TVs, AV receivers, and smart speakers. We don't believe this will affect your ability to listen, but let us know your device information if you notice any problems arise. Thanks for your patience!

1

3

4

Pandora Care

@PandoraSupport

3 years

Due to an Amazon Web Services (AWS) outage, listeners may experience issues logging into or using certain features on their in-home device. This may also impact listeners when attempting to upgrade or manage their subscriptions. We appreciate your patience in the meantime.

2

1

3

Pandora Care

@PandoraSupport

3 years

Our community is celebrating 150k members! 🎉 If you haven't visited yet, now is a great time check it out. Everyone is welcome. Visit this link to join the conversation: . Note: you'll need your Pandora account credentials to sign in to the community.

Pandora Community

Pandora gives you a free, personalized listening experience. Create stations from your favorite artists or genres, search to find music for your mood or activity, and discover captivating podcasts.

pandora-web.app.link

4

1

5

Pandora Care

@PandoraSupport

4 months

Transform a Pandora station into *YOUR* station. Learn exactly how Thumbs Up and Thumbs Down tailor your rotation:

1

0

4

Pandora Care

@PandoraSupport

4 years

We're looking into reports of "error 32013" appearing on the Android app. We do not currently have an ETA on a solution, but will update here when we know more.

0

1

4

Pandora Care

@PandoraSupport

7 years

If you're experiencing issues on our iOS app, please try completely uninstalling/reinstalling it:

9

2

5

Pandora Care

@PandoraSupport

4 years

A quick announcement:

0

3

Pandora Care

@PandoraSupport

2 years

There will be scheduled maintenance tonight from 7PM - 8PM PST. During this time, upgrading or managing your subscription may be difficult. Once this window closes, please try again and let us know if you still have problems. We appreciate your patience in the meantime.

0

1

5

Pandora Care

@PandoraSupport

3 years

There is a new Pandora app update available for iOS users in the app store now 📱 Check out this community thread for release notes and other information:

iOS: Release Notes

Release notes let you know what's changed in the Pandora App, whether it is a new feature, updating an existing one, or squashing a bug. Our release schedule varies based on what is being worked on....

pandora.app.link

0

1

2

Pandora Care

@PandoraSupport

5 years

We believe the issues we were experiencing yesterday have been resolved -- please shoot us a DM or message if you're still noticing trouble.

0

3

Pandora Care

@PandoraSupport

7 years

We're currently investigating reports of connection issues on Android devices. Thanks for your patience!

0

1

4

Pandora Care

@PandoraSupport

4 years

⚠️ There will be scheduled maintenance tonight at 9 PM PDT that should take no longer than an hour. During this time, you may have issues with redeeming gift codes and gift subscriptions. Apologies for any trouble or inconvenience.

0

1

4

Pandora Care

@PandoraSupport

3 years

Android users may have experienced crashes due to an issue with WebView that caused some apps on Android to crash (including Pandora) Updating Android System WebView and Google Chrome via Google Play should now resolve the issue. Feel free to DM us if you still notice problems.

1

4

Pandora Care

@PandoraSupport

4 years

[SERVICE UPDATE] We believe service should be back to normal. Please try listening again at your convenience. Thanks very much for your patience, and let us know if you notice any issues with using Pandora moving forward.

5

0

3

Pandora Care

@PandoraSupport

5 years

SERVICE ALERT❗ -- There will be scheduled maintenance from 8PM - 12 AM tonight. During this window of time, you may experience trouble creating stations, editing them, etc. Please try again once this window closes, and let us know if you continue to experience trouble afterward.

0

3

Pandora Care

@PandoraSupport

4 years

We hope you're all enjoying 2021 so far! We're working hard to get caught up. In the chance we may have missed your earlier messages sent to us during the holiday window, please feel free to send us another tweet or DM if we haven't replied to you. Thanks, everyone!

1

2

Pandora Care

@PandoraSupport

5 years

For our Android listeners who have had issues with the app consistently pausing: we have released an update in the Google Play Store that should resolve this problem. Please update your Pandora app to the latest version, and let us know if you still have trouble.

1

5

Pandora Care

@PandoraSupport

8 years

For the very latest from Pandora, make sure to keep your app updated!

0

5

Pandora Care

@PandoraSupport

7 years

@TristanFielding Sorry for the trouble. All your favorite music is back to spinning on your personal station! Try listening again. Thanks.

1

0

5

Pandora Care

@PandoraSupport

5 years

And it looks like we're back to normal -- let us know if you continue to have any issues with your Pandora subscriptions 😊

0

1

3

Pandora Care

@PandoraSupport

4 years

Some updates as we approach Thanksgiving: We will be providing support through the week (11/24-11/27). However, you may see some response delay due to lighter staffing. We recommend reaching out via email if you have high priority questions/inquiries:

3

0

2

Pandora Care

@PandoraSupport

5 years

We kindly ask that you allow for an extended response time during this holiday week as members of our support team are enjoying this time with their loved ones. Thanks so much for your understanding, and happy holidays!

0

3

Pandora Care

@PandoraSupport

5 years

Heads 🆙 We're looking into some issues with purchasing subscriptions via the iTunes app store using iOS devices. We'll provide an update once we've learned more.

2

0

3

Pandora Care

@PandoraSupport

4 years

[SERVICE ISSUE] We're currently investigating playback issues on our website and iOS devices. Thanks for your patience, and sorry for the inconvenience. Updates to follow.

3

0

2

Pandora Care

@PandoraSupport

4 years

UPDATE: we're still working on addressing Amazon Alexa issues. We believe we've figured out the cause, and hope to have a solution/fix in place soon. Thanks for sticking with us!

1

0

4

Pandora Care

@PandoraSupport

4 years

We've released a fix for the "Your Pandora Session Timed out" error message. Please check the Google Play Store for an app update which should help resolve this issue. If you continue to experience trouble, let us know here:

6

1

4

Pandora Care

@PandoraSupport

5 years

This maintenance is currently active -- please let us know if you are experiencing any trouble.

Pandora Care

@PandoraSupport

5 years

Over the next couple of weeks, we will be doing back end maintenance for Pandora on TVs, AV receivers, and smart speakers. We don't believe this will affect your ability to listen, but let us know your device information if you notice any problems arise. Thanks for your patience!

1

3

4

1

0

2

Pandora Care

@PandoraSupport

5 years

We are currently experiencing an outage on our help site, so you may find it difficult to find information there. Feel free to tweet or DM us in the meantime, and we'd be happy to answer any questions. We'll update when our help site is up and running again.

0

1

2

Pandora Care

@PandoraSupport

4 years

Scheduled maintenance was completed as expected. As of 11 PM PDT, access to all of Pandora's services returned to normal (including all gift code redemption). Please DM us if you have any trouble or come across any issues.

0

2

3

Pandora Care

@PandoraSupport

4 years

😮👏

Pandora

@pandoramusic

4 years

The title may be 'Nobody Is Listening,' but we assure you we'll be listening all day. Hear @zaynmalik 's new album now:

850

6K

84K

2

0

3

Pandora Care

@PandoraSupport

5 years

Our help site should now be up and running normally again. Apologies for any inconvenience, and we appreciate your patience. You are still welcome to reach out to us here, so please send us a DM or tweet if you need assistance.

0

1

2

Pandora Care

@PandoraSupport

6 years

@dbcongress Hi - there is not a full recording of the show that will be available, but there will be exclusive tracks recorded from the show that will play on the "Up Close" station in late June. Stay tuned!

2

4

Pandora Care

@PandoraSupport

1 year

@JohnnieVibes Hi Johnnie! Sorry for any trouble. Please DM us so we can take a closer look.

Send us a private message

0

4

Pandora Care

@PandoraSupport

5 years

Service should now be returning to normal -- please try listening again. We appreciate your patience while we worked to resolve this. If you still have trouble, feel free to reach out as we're always happy to help!

1

0

3

Pandora Care

@PandoraSupport

4 years

We noticed some issues that may have affected your ability to listen on Pandora that should now be resolved. Please try again and let us know here if your service is back up and running.

6

1

4

Pandora Care

@PandoraSupport

7 years

@ReiserWilliam See here for instructions on how you can edit accidental thumbs:

1

2

Pandora Care

@PandoraSupport

4 years

UPDATE: our engineering team believes that they were able to fix the issues causing listening and "station unavailable" errors. You may need to restart your web browser or mobile app to see these fixes take effect. Please try again, and let us know if you still notice any issues.

5

0

4

Pandora Care

@PandoraSupport

5 years

If you were noticing issues with listening on your TV or Xbox One, please try again. We believe everything should be working as normal now. As always, please let us know if you're still having trouble.

0

2

Pandora Care

@PandoraSupport

4 years

[RESOLVED] Any Android listeners who were seeing an "error 32013" message should no longer have trouble listening. This error would be triggered when attempting to add a song to a playlist, but is now fixed. Please feel free to DM or tweet us if you still run into any issues.

0

3

Pandora Care

@PandoraSupport

5 years

For our Android listeners: please update your app to version 1910.2 -- this version should contain fixes for those who are experiencing the pink/red screen. Please let us know if you still experience this after installing the update.

1

0

2

Pandora Care

@PandoraSupport

1 year

@Simplysamikay Hi Samy! Sorry for any trouble. Please DM us with the email address associated with your Pandora account so we can take a closer look at your station.

Send us a private message

0

1

Pandora Care

@PandoraSupport

7 years

@PamplinFilmCo Try this: -- however, if you're using developer's version of Chrome, these may not help.

0

3

Pandora Care

@PandoraSupport

5 years

There will be some minor service maintenance today from 11 AM to 1 PM PST. We do not anticipate large service issues, but you may experience some connection trouble at that time. Thanks very much for your patience!

2

3

Pandora Care

@PandoraSupport

5 years

Everything should now be working as expected on iOS and Android. Please reach out to us if you are still experiencing issues.

0

2

Pandora Care

@PandoraSupport

6 years

@GODMODE8 Just in case you didn't know, we actually offer the ability for you to create your own custom playlists and listen on demand if you subscribe to Pandora Premium. You can also see how you can get complimentary sessions of this here:

3

0

3

Pandora Care

@PandoraSupport

7 years

@graysondolata3 Let's get you on Pandora Premium. Shoot us a DM!

0

1

4

Pandora Care

@PandoraSupport

2 years

We are aware of an issue that may be affecting your ability to use on web. Our engineers are aware of this and are working on it. Thanks for your patience in the meantime.

Music and Podcasts, Free and On-Demand | Pandora

Play the songs, albums, playlists and podcasts you love on the all-new Pandora. Sign up for a subscription plan to stream ad-free and on-demand. Listen on your mobile phone, desktop, TV, smart...

www.pandora.com

2

0

2

Pandora Care

@PandoraSupport

7 years

@mubix Thnx so much for pointing this out -- we've made the fix!

1

0

4

Pandora Care

@PandoraSupport

7 years

Noticing issues? If Comcast is your ISP, it may be an issue on their end. We are still investigating & will update you as we learn more.

0

3

Pandora Care

@PandoraSupport

5 years

SERVICE ALERT❗ There will be scheduled maintenance tonight [7:45PM - 9:15PM PST]. During this window of time, you may experience trouble creating stations, editing them, etc. Please try again once this window closes, & let us know if you continue to experience trouble afterward.

0

2

Pandora Care

@PandoraSupport

3 years

Did you know about our community playlist challenges? For this round, we're challenging you to design a playlist of 10 songs that feature color in the title 🎨 Check it out here:

Challenge #14: Color Playlist

To participate in this challenge, choose 10 songs that have a color in the title. Feel free to copy and paste your answers using the format below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Look forward to...

pandora.app.link

0

1

2

Pandora Care

@PandoraSupport

6 years

Have Plus or Premium? Check out the new version of our Xbox One app! It should have automatically updated on your console. Take a look and let us know what you think!

1

0

3

Pandora Care

@PandoraSupport

1 year

Our monthly Pandora Community newsletter is live, catch up on all of the conversations from August:

6

0

3

Pandora Care

@PandoraSupport

5 years

We’re working on fixing an issue with a pink/red screen consistently appearing when listening to Pandora. You can also check out this community thread for current & updated info:

2

1

Pandora Care

@PandoraSupport

6 years

If you've noticed your 'save' button missing when trying to edit your shuffle on an iOS device, we've got a fix planned for this. It will come out in a later update of the app, so please make sure to install new updates as they come.

3

0

2

Pandora Care

@PandoraSupport

2 years

We are aware of an issue some listeners are experiencing with accessing the web and desktop app. In the meantime, please try listening from a mobile or other device. We appreciate your patience as we work to resolve this as soon as possible.

6

0

2

Pandora Care

@PandoraSupport

7 years

Our support page is currently down. We apologize for the inconvenience. We are working to get this back up ASAP.

0

2

Pandora Care

@PandoraSupport

8 years

If you are experiencing issues with @PandoraMusic on an iOS device, please try this:

2

1

3

Pandora Care

@PandoraSupport

3 years

@Chrizzyness We submitted your request for the "Songs for You" Tinashe album to be added to the collection. Feel free to submit any other requests here:

1

2

3

Pandora Care

@PandoraSupport

7 years

@SeanGatorLawler Your wish is our command:

1

0

2

Pandora Care

@PandoraSupport

6 years

Whether you're an avid listener, or completely new to podcasts, we've got something for everyone! Check out this help page to learn how you can tune in today:

5

1

2

Pandora Care

@PandoraSupport

5 years

The issue of Roku prompting for login info has been resolved. Please try logging into your Roku devices again.✅ Thanks for your patience!

4

1