@LynneStactia
Hello LynneM. Welcome to Mukuru. We sincerely apologize for the experience you've had thus far and we thank you for highlighting this issue. This is definitely not the type of service we intend on delivering to our customers.
The CORRUPTION at Mukuru-M-Transfer must be SPOKEN about!Stop abusing,vulnerable elderly ppl who access your services collecting money sent from diaspora by hardworking relatives&well-wishers,it is stupid,unfair & unprofessional to keep ppl waiting in queues coz you want BRIBES!
@mukurudotcom
@LynneStactia
All over the country,nyaya yechange unoita 5 hours wakamirira plus vanopinza team ravo kumberi especially pagokwe centre kunational tested seeds
@mukurudotcom
@LynneStactia
You always send that automated msg for PR purposes. Your staff treat clients like gabbage yet if the same people dnt use your service jobs will be lost educate your staff that clients do put food on their tables if not happy with their jobs they must resign and look for better
@mukurudotcom
@LynneStactia
Nhai Mukuru, how can you say this is definitely not the type of service you intend to deliver when it's happening all over your branches countrywide. This is nonsense!!!!
@mukurudotcom
@LynneStactia
We are in trouble nemukuru iyi,ndakaitwa rough with their staff,a certain Rasta pana second and Speke,i raised the issue but nanhasi mfana iyeye is still there bosting as usual,takatadzei senyika chaizvo
@mukurudotcom
@LynneStactia
What's the purpose of taking a photo of client's ID when the client produced it? Isnt it enough to show the ID? That medieval
@crybet7
@LynneStactia
Hello
@crybet7
. Welcome to Mukuru. Thank you for your comment. Submitting identification is in line with financial services regulations and is meant for record and reference purposes.
@rev_pedro
@LynneStactia
Hello
@rev_pedro
. Welcome to Mukuru. Thank you for your inquiry. Presenting your identification when collecting is in line with financial services regulations and it's important for record and reference purposes.