With postage time they gave me 5 days tops to fill in a 40 page form where I had to divulge traumatic information. It took them 4 weeks to tell me I'd missed the deadline.

Just spoke to a case manager who was actually really helpful. They’re having to do a mandatory reconsideration. It took them 3 weeks to receive it from me sending it back. It took me 3 weeks to get it in the first place.

The Dwp is fucking crumbling after 14 years of a revolving door of ministers and cuts. They can’t handle the same admin they’ve always done never mind all the new shit they’re proposing.

@RachelCDailey Not PIP but recently was told I missed a deadline with them because they didn't get around to opening the letter in time. They said when it was sent (over a week before) was irrelevant.

@p_m_davies wtf man

@RachelCDailey i paid like £11 to send it first class, tracked and signed for just to avoid this - its so frustrating!

@creativelies “Have you got any proof?” “Well no it was free post, I sent it in your envelope you gave me” “oh, yeah” is the actual conversation I had

@RachelCDailey How infuriating! Is it possible to do these online (though of course that wouldn't be suitable for everyone)?

@RachelCDailey Your thread is creating a buzz! #TopUnroll 🙏🏼 @jwahjwah for 🥇unroll

@RachelCDailey Sounds like family court lol! Social workers respond to victim of PPDA AFTER deadlines so no time to digest and reply to court by deadline. Court ignore this. We are all set up to fail by a corrupt system and despicable management in it that enable this.

@RachelCDailey In light of what is happening with our post, only see my postie about twice a week now. They are going to have to sort something out for this. 5 days to complete a PIP application is not long enough, ffs I needed an extension last time of the four weeks. If you are waiting on…

@RachelCDailey Yep, they always give far too short a time scale on their letters - and only send them out to us 2nd class, meaning you never have quite enough time. They’ve always been happy to extend it when I’ve called - but it’s like its a deliberate plan, like only those who go through the…

@RachelCDailey Wonderful world of we can get it wrong but you must play by the rules even if we get it wrong. Do not let them get away with it

@RachelCDailey They told my mum they had written to her doctors then downgraded her claim, I'm like how do she calls the doctors "I can assure you that no one from the DWP or pip even called ot Irequested your medical records" It's disgusting she's not got that long left to live.

@RachelCDailey You’re dealing with a company that gets a bonus for paying out less. It looks like a tactic to do so.

@RachelCDailey always return special or recorded delivery, and make sure you copy everything before you stick it in the envelope to them...

@RachelCDailey They did this exact thing to me at the end of last year. I ended up proving I had delivered it in time, the delay was their fault, and they were wrong. The irony? I am now one of the people whose review has been postponed because of the backlog. I hope you get yours sorted <3

@RachelCDailey And yet I sent them mine in September and they haven't processed it. Only 1 side of the arrangement get sanctions for being late

@RachelCDailey The exact same thing happened to me! They then said they had lost my forms so I wrote them all out again (luckily I took photos of everything first) only for them to ring only to let me know they had found the original forms! Gahhhh

@RachelCDailey I know privatisation has done a lot of damage to our postal system but I never understood how a government organisation seems to have such a knack for taking 2 weeks to get their mail out to people especially forms which have a return deadline. Hope you get it resolved ok.