Pikagi
@NikeService
Nike Service
@NikeService
11 years
We’re aware some Nike+ FuelBand App users are experiencing issues with syncing and seeing data. We’re all hands on deck to fix this for you.
44
32
44

Replies

@RiyadEmeran
Riyad Emeran
@RiyadEmeran
11 years
@NikeSupport @NikeFuel Glad to hear it, I'd like my streak back too when it's fixed please :-)
1
0
1
@NikeService
Nike Service
@NikeService
11 years
@RiyadEmeran Alright, we've made a few adjustments to your account. Does your NikeFuel/streak look correct now?
1
0
0
@Meejkat
meej
@Meejkat
11 years
@NikeSupport @NikeFuel @Colinaltheshots see I'm not crazy it's the app!!
2
0
0
@NikeService
Nike Service
@NikeService
11 years
@MeeRage Can you elaborate on what you are experiencing with your app?
1
0
0
@NikeService
Nike Service
@NikeService
11 years
@LoseItSupport There might be a possible correlation. Can you walk us through what you're experiencing?
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@buccophan Here to help. To clarify, have you been successful syncing recently? Is this the experience (cont) http://t.co/tAIf9Quavx
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@PierToso We're here for you, Pierangelo. Can you elaborate a bit more on what you are experiencing with your FuelBand SE?
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@thetalldesigner Have you tried these steps? Let us know, we would like to help. | http://t.co/o08E43WKxC
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@QuachBenj We're here to help. What is your Nike+ screen name (case sensitive)?
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@buccophan Thanks for getting back to us. We are aware that other users are having a similar issue (cont) http://t.co/rqA2xA2JXf
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@PierToso Good to know. Let's have you clear the cache & cookies your browser. If the problem persists, try it on a different computer.
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@QuachBenj Are you still unable to to update the Nike+ FuelBand app?
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@thetalldesigner We're aware that other Nike+ members are experiencing issues like yours, and we're (cont) http://t.co/vrhyxq7Xda
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@stephenmartin Great question. Have you double checked to make sure there is a link established (cont) http://t.co/S7F6tm08NP
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@thetalldesigner Thanks for hanging in there as our team works. If you need anything in the meantime, (cont) http://t.co/Gnmme9zAl3
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@PierToso Let's talk live. Give us a call at +39 (0) 0238591452 (9am-6pm CET, M-F) and we can discuss things further there.
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@stephenmartin Good deal. Hit us up if you have any other questions.
0
0
0
@NikeService
Nike Service
@NikeService
11 years
@Andrewfromuk Go ahead and log out and log back into the app. Any changes?
1
0
0
@NikeService
Nike Service
@NikeService
11 years
@QuachBenj Awesome, we're happy to hear it. Let us know if you have any other questions.
0
0
0
@markirv11
Mark Irving
@markirv11
10 years
@NikeSupport What's the latest. I now can't use my 1st Gen FuelBand at all. Asks to connect to PC but nothing happens. Please help. Thanks.
1
0
0
@NikeService
Nike Service
@NikeService
10 years
@markirv11 Sorry to hear that. Give these steps a shot and let us know how it goes: http://t.co/gIPZgEmbiU. Any luck?
1
0
0