@teamnike Hello I just had this run with my Apple Watch but the run disappeared from my watch after I close the app. Can it be synced back? I have details of the run saved in my apple activity app but not the Nike run club.

@Charmaine_Kwok Here to help, Charmaine! Could you DM us the following info: -Nike Member email -NRC app version installed on both devices -Apple watch version +watchOS -iPhone version +iOS

@teamnike How many friends am I allowed to add/invite on a NRC challenge?

@rafafaop Hey Rafael, way to get your friends motivated! You should be good to add as many friends as you wish.

@teamnike Hello, I’ve been running the exact same circuit in the last months but now the app is calculating less distance, I’ve tried deleting the app and reinstalling it but still the same problem.

@mbr721 We're on the case! What specific device, operating system and version of the NRC app do you have? DM us your Nike Member email.

@teamnike Hi, I was doing bodyweight - toned muscle program on Nike training club app. But since day before yesterday, my app automatically got updated to Nike premium and that program is no more there. Plz let me know if there's way to find that program or any alternative in premium app.

@Mabal93 Let's figure this out! Could you meet us in the DM with where you are located and your current NTC version installed?

@teamnike Hi Team Nike! Why is that my history runs do not show my splits per km. Were these details completely gone? Also for my newest runs the splits are only saved occasionally, one saved others did not. Can you please advise? Thanks!

@reichbalazs That's not what we want. Do you mind sending us a DM with your Nike Member email, and screenshots of what you're seeing? ⬇️

@teamnike Could any one help my , after i finished my running today , my run was disappearing , how can i solve this problem?

@Elabbas_Nasr That's not what we want to hear! Meet us in the DM with the following info: -Nike Member email -NRC app version installed -Phone version +OS installed

@teamnike Hi! After upgrade on ios 14 I cannot start new custom plan in NTC. App just crashes on plan setup screen, after I tap on any option. I have iphone XS max. App version 6.15.0

@qi_aster Let's have you log out of the app> uninstall it> restart your device> reinstall the app> and log back in. Let us know how things work after doing so! 👇

@teamnike my nike 270 air bubble popped and i was wondering if i could get a replacement

@John88908428 That's no good, Calum! When and where were they purchased?

@teamnike Hi, I’m currently participating in the “you can’t stop Berlin challenge” but my Garmin activities are not being taken into account for the total distance. First time happening on challenges. Can you please help me? Thank you :)

@mondramondra Happy to take a look, JM! Have you manually edited these runs, by chance? Please meet us in DM with your Nike Member email and some screenshots of what you're seeing in NRC. 📩

@teamnike I’m having issues with the app. When I start planning a new program all of the sudden the app closes OR I arrive at the end of the planning But the program does not start at all. Could you please help me? I have already uninstalled and reinstalled the app

@GiuliaBrunazzo Happy to help! To start, send us a DM with the information below and please use specific numbers when applicable. 👍 -Nike Member email -Phone type + Operating system -Version of NTC -Screenshots or video of where you are having issues with your plan