Max Mullen Profile Banner
Max Mullen Profile
Max Mullen

@Max

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2,823
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Co-founder @Instacart 🥕🛒, angel investor

San Francisco
Joined July 2007
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@Max
Max Mullen
2 years
Listen to my chat with @brettberson about my favorite topic: how to build, measure and scale company culture...
@firstround
First Round
2 years
New on In Depth today: @Max has worn many hats as @Instacart 's co-founder, but he’s been uniquely focused on culture. He shares tactical advice on how founders can craft unique values, make sure they actually guide behavior and avoid common mistakes. 🎧:
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@Max
Max Mullen
7 months
How it started 🥕 How it's going 🛒
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@Max
Max Mullen
1 year
Shoutout to the founders who send their investor updates on time!
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@Max
Max Mullen
6 years
I'm so proud of the @Instacart team today! We launched in our first country outside of the US! 🇨🇦 Instacart.ca
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@Max
Max Mullen
1 year
Parents are severely underserved. Who are the best founders building for parents/families? Cc @anneleeskates
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@Max
Max Mullen
7 years
Pro tip: If you are interviewing for a job, have a very tight 2 minute summary of your career prepared when introducing yourself.
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@Max
Max Mullen
1 year
*AI has entered the cart*
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@Max
Max Mullen
9 months
Just gave a talk at @HF0Residency that an AI wrote for me, after training itself on videos of all the previous talks I’ve given + my blog posts. Wild world.
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@Max
Max Mullen
3 years
My co-founder of 9+ years @Apoorva_Mehta is becoming Executive Chairman of @Instacart and we warmly welcome @FidjisSimo as incoming CEO.
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@Max
Max Mullen
9 months
Spent the past 2 hours @HF0Residency talking to founders about the latest in AI, then a driverless @Cruise drove me home for free. It’s easy to be optimistic about SF’s future.
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@Max
Max Mullen
6 years
Welcoming our new hires on Mondays @Instacart is my favorite part of the job.
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@Max
Max Mullen
6 years
If your startup is less than a year old and you’re acting like everything’s figured out…you’re lying
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@Max
Max Mullen
2 years
Check out our new 🥕:
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@Max
Max Mullen
1 year
A few startups I know of designing services specifically for parents/families… Food: @OrdoSchools @OrderShef and of course… @Instacart Childcare: @JuneCareCo @WithOtter @wonderschools @Winnie @urbansitter Health: @joinsummer Learning: @JuniLearning @cambly Laundry: @SudShare
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@Max
Max Mullen
9 months
Our mission is to give everyone access to the food they love AND more time to enjoy it together. Today we moved one step ahead by launching SNAP on @Instacart in all 50 states. Huge congrats to the Health team and our retail partners working tirelessly to reduce food insecurity!
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@Max
Max Mullen
7 years
I'm excited to help early stage entrepreneurs as part of the Product Co-op:
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@Max
Max Mullen
8 years
Whole team strong @Instacart
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@Max
Max Mullen
4 years
Today we're announcing a dedicated support line for our senior customers. I'm so proud of the team behind this program, which has already helped over 60,000 Seniors get groceries and Rx delivered safely!
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@Max
Max Mullen
8 years
Our hard-working team has generated some impressive results:
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@Max
Max Mullen
4 years
If you’re interviewing with me @Instacart please ask me hard questions!
@firstround
First Round
4 years
Don't play it safe when asking questions of your interview panel, says @Max . "As an interviewer you're often answering the same questions over and over — a hard question gives you pause and actually makes you think on the fly."
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@Max
Max Mullen
9 years
Emerging trend: the "conversational UI" http://t.co/NgTZm64pWA
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@Max
Max Mullen
10 months
@jaltma send me location
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@Max
Max Mullen
7 years
Listening to @btaylor drop productivity knowledge at @quip
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@Max
Max Mullen
2 years
We started @Instacart to make shopping for nutritious food effortless. Today we’re doubling down with Instacart Health!
@danidudeck
dani dudeck
2 years
With Instacart Health, we’re expanding access to healthy food, including in underserved communities - “96% of the U.S. has access to @Instacart so we’ve made enormous progress — but the job’s not done.” - @fidjissimo Excellent read via @Bloomberg
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@Max
Max Mullen
10 months
Two of my favorite people - if you’re a startup ceo you should listen asap!
@brettberson
Brett Berson
10 months
New "In Depth" pod with @jaltma . We get into all the different facets of growing from founder to CEO. What's so good about the conversation is Jack has constantly pragmatic and implementable advice for each stage of company growth.
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@Max
Max Mullen
10 years
Really proud of our team @Instacart which today launched Apple Pay via @Stripe :
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@Max
Max Mullen
10 months
We love to see it!!
@Austen
Austen Allred
10 months
Showed my wife ChatGPT this morning (she’s usually a late adopter). A couple hours later and she has it calculating nutritional intake for the family, then turning that to meal plans -> grocery list -> Instacart order. In <5 mins. “This used to hours every week. I might cry.”
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@Max
Max Mullen
7 years
Only @elonmusk can tweet one week about how SpaceX blew up a bunch of rockets and then announce teleportation the next week.
@elonmusk
Elon Musk
7 years
BFR will take you anywhere on Earth in less than 60 mins
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@Max
Max Mullen
9 years
200+ @Instacart employees gathered last week in San Francisco and it was a blast! Join us: http://t.co/hfiicmj3cP http://t.co/WMh7ToNABA
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@Max
Max Mullen
6 years
Know someone who needs feedback on their early product? Tell them to join working sessions with myself, @ptr & @oteich over the next few weeks:
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@Max
Max Mullen
2 years
Makes me so happy to see @Instacart alums do well. @wynnandrewj and @pchekuri are two exceptional founders that embody our core value of Roll Up Your Sleeves.
@wynnandrewj
Andrew Wynn
2 years
We're excited to share Ascend's $30m Series A fundraise led by @Mark_Goldberg_ to further our mission of making it easier for people to protect the things they care about.
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@Max
Max Mullen
2 years
@cjc @firstround founders can templatize and automate a lot of this with @GetCabal !
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@Max
Max Mullen
6 years
I’m super excited to welcome Mark to the @Instacart team!
@TechCrunch
TechCrunch
6 years
Instacart brings on Mark Schaaf as Chief Technology Officer by @jordanrcrook
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@Max
Max Mullen
7 years
Revealing our new cross-platform design system @Instacart @instacartdesign
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@Max
Max Mullen
6 years
Austin, Dallas, St. Louis, get ready for Sam’s Club delivery!
@apoorva_mehta
Apoorva Mehta
6 years
Super excited to add @SamsClub as a partner on @Instacart to bring retail online and make instant delivery the default.
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@Max
Max Mullen
8 years
Once in a career opportunity to join @firstround and help @brettberson build their platform team:
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@Max
Max Mullen
5 years
73% of our shoppers are women and 51% have kids — and today we announced another great step toward improving their experience on Instacart with new perks like access to and Stride Health
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@Max
Max Mullen
6 years
I curated a few of my favorite posts on consumer growth, did I miss any good ones?
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@Max
Max Mullen
5 years
I’m really excited to be in Toronto speaking with @WatchSavannah about @Instacart company culture on the Startup University stage @CollisionHQ
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@Max
Max Mullen
4 years
@leahculver I’ll just say...this algorithm is heavily personalized to you so maybe it knows you better than yourself?
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@Max
Max Mullen
5 years
Mobile notifications should be smarter based on the sender and message content: 1) text from a new number: no sound 2) rapid messages from friends in a group chat: just 1 sound 3) emergency text from my wife: ring until answered
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@Max
Max Mullen
2 years
Hungry? We’re serving up a new meals experience in the @Instacart app + 30 min delivery…
@fidjissimo
Fidji Simo
2 years
Ready Meals are here! Ordering some 🍣 now…
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@Max
Max Mullen
8 years
If you see people waiting in a line, there's a startup to be founded there.
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@Max
Max Mullen
6 years
Sooo...what’s your number? (...The number of bitcoins you sold too early)
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@Max
Max Mullen
7 years
Instacart is coming to a town near you!
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@Max
Max Mullen
7 years
@bchesky AirbnbAir
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@Max
Max Mullen
8 years
Can we agree this is a confusing UI?
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@Max
Max Mullen
10 years
Customers take notice when you go out of your way to make a product simple
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@Max
Max Mullen
7 years
I won the iPhone X lottery tonight with a Nov 3 date. These are going to be a sweet 2-3 weeks.
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@Max
Max Mullen
9 years
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@Max
Max Mullen
6 years
I wanted a book from Amazon...but it was out of stock.
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@Max
Max Mullen
8 years
Congrats @United , you literally have the worst sign-in experience I have ever seen:
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@Max
Max Mullen
10 years
atm @Instacart is delivering my groceries, @WashioApp is delivering my laundry & @luxevalet is delivering my car…I better get home!
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@Max
Max Mullen
7 years
We’re coming to Hawaii!
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@Max
Max Mullen
8 years
Halloween @Instacart @LifeAtInstacart - "Star Men"
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@Max
Max Mullen
2 years
@fahim @GetCabal It was Thursday
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@Max
Max Mullen
7 years
Nice day today!
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@Max
Max Mullen
7 years
140 characters is the perfect amount of space to whine about something without providing any details
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@Max
Max Mullen
7 years
Product people: don't neglect your stakeholders!
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@Max
Max Mullen
2 years
Super excited about the future for @superblocks ! The team is awesome and I love the focus on developers. Internal tools is such an important and large space that's finally getting the attention it deserves...
@bradmenezes
Brad Menezes
2 years
Excited to announce @superblocks $37M funding round led by @kleinerperkins , @sparkcapital , @MeritechCapital & Greenoaks alongside world-renowned operators We’re on a mission to save developers 1000s of hours building custom internal tools. A thread 👇
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@Max
Max Mullen
9 years
Meerkat is proof that people are bored most of the time
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@Max
Max Mullen
2 years
Trevor is one of the most determined founders...very important when building a bank :)
@TrevMcKendrick
Trevor McKendrick
2 years
I’m super excited to announce my new company: Seis – banking built 100% in Spanish for the 44 million Spanish speakers in the US
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@Max
Max Mullen
7 years
why does it feel so good to close a lot of Chrome tabs?
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@Max
Max Mullen
6 years
I'm excited to support @QuitGenius in their mission to help 100,000 people quit smoking:
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@Max
Max Mullen
5 years
@far33d LinkedIn is not a social network. It’s a reverse job board.
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@Max
Max Mullen
7 years
Our partner @SchnuckMarkets estimates that recently @Instacart delivered about 3 tons of dog food to 796 patiently waiting dogs
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@Max
Max Mullen
2 years
@damon_sf @jordanstaniscia - @instacart logo 2.0 had a really good run 🙏🏼
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@Max
Max Mullen
6 years
How people interpret probabilistic words:
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@Max
Max Mullen
4 years
a chrome plugin that keeps track of how often you're late to video meetings
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@Max
Max Mullen
9 years
all hands @Instacart ! actually these are about half our hands...shout out to the remote teams! http://t.co/3eWRTjJbZr
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@Max
Max Mullen
5 years
I'm super excited about our growing Toronto based team!
@BetaKit
BetaKit
5 years
Instacart taps Wealthsimple CTO for VP Engineering as company secures new Toronto office space #retail
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@Max
Max Mullen
4 years
If you're raising a seed round, check out Mercury Raise:
@immad
immad
4 years
1/ Excited to unveil Mercury Raise today - a program to directly connect our early-stage startups with top investors. We have 40+ investors in the program including @eladgil , @alisonbarrallen , @shl , @ryanhoover , @a16z , @sequoia and @crv .
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@Max
Max Mullen
4 years
@lennysan @jputrevu @diegoyret @b4bendetta @JonathanHillis @deniseleung Btw I think an interesting stat is how many engineers were at companies when the first PM was hired - for us around 20
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@Max
Max Mullen
6 years
"Buzz: Positive" —Fast Company
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@Max
Max Mullen
7 years
the 3 reasons startups die: 0 founder chemistry 0 customers 0 $$$
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@Max
Max Mullen
10 months
@jaltma careful, that’s my home turf… you might get a cleanup on aisle 4
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@Max
Max Mullen
10 years
"Alcohol is like Photoshop for real life" - Will Ferrell http://t.co/EjURFNjTSD
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@Max
Max Mullen
4 years
@zackkanter - first time someone moves their family to work for you
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@Max
Max Mullen
8 years
Netflix should post the first season of Stranger Things in its entirety on YouTube to show the other half what they're missing
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@Max
Max Mullen
8 years
And today we’re going to do it again!
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@Max
Max Mullen
8 years
Meetings @Instacart
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@Max
Max Mullen
3 years
Google Home easter egg discovery: set a timer for kids bedtime and instead of just ringing, Google Home announces that it’s bedtime and plays a lullaby - thx @JackK
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@Max
Max Mullen
4 years
@jputrevu @diegoyret @lennysan @b4bendetta @JonathanHillis I hired @deniseleung 2.5 years in and we were about 75 employees then.
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@Max
Max Mullen
5 years
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@Max
Max Mullen
6 years
A product you use everyday but probably don’t know much about: The Dry Erase Marker.
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@Max
Max Mullen
4 years
Really interesting data yet again!
@firstround
First Round
4 years
Proud to present @firstround 's 5th Annual State of Startups Survey. For the first time ever, we heard from 950 founders *and* employees on everything from Glassdoor reviews and remote work to mental health and pressure on CEOs. Here's what they told us:
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@Max
Max Mullen
5 years
An interesting argument: being good at a handful of things is better for you than trying to be the best in the world at one thing:
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@Max
Max Mullen
5 years
@jeremystan 100x data scientists train models without models
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@Max
Max Mullen
7 months
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@Max
Max Mullen
2 years
@antoniogm @Instacart the credit goes to the amazing shoppers and retailers we have there
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@Max
Max Mullen
9 years
Dropbox getting snarky http://t.co/0cVaecUp2C
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@Max
Max Mullen
7 years
Thoughts on How to Run a Product Brainstorm:
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@Max
Max Mullen
7 years
I just pre-ordered @kimballscott ’s new book: Radical @Candor which comes out tomorrow!
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