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Frost Bank
@FrostBank
7 years
A lot has changed in 149 years. Luckily, our customer service isn't one of them.
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Replies
Justin Anthony Don
@JustinD_Spurs21
7 years
@FrostBank
Will we be getting Apple Pay soon? I would like the convenience to use my phone to pay for things I need instead of carrying a wallet.
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Frost Bank
@FrostBank
7 years
@JustinD_Spurs21
We look forward to opening up the service very soon. Stay tuned.
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Chase Wilson
@ChaseWilson
7 years
@FrostBank
Truth is that banking has changed more in the past 10 years than the past 150, and you're starting to lose ground.
#ApplePay
now. please.
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Frost Bank
@FrostBank
7 years
@ChaseWilson
Our Apple Pay program is in the testing phase now. We really appreciate your patience, Chase - we should have news very soon.
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MustangMania
@TexasSports63
7 years
@FrostBank
oh I beg to differ. no notice when ur debit cards weren't working and a 1 hour wait on the phone, facebook, twitter notices of an issue? bs
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Frost Bank
@FrostBank
7 years
@TexasSports63
We did apologize for our delayed notice and have put an improved process in place in the case of future outages.
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Joseph Guernsey
@jdguernsey
7 years
@FrostBank
Yeah, it still sucks! Ah ha ha! Haaa ha ha!
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Frost Bank
@FrostBank
7 years
@jdguernsey
If you have specific feedback for us, we'd be glad to hear more, Joseph. Please send us a DM or reach us 24/7 at 800-513-7678.
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Frost Bank
@FrostBank
7 years
@JaySaiyan_
If you have specific feedback for us, we'd be glad to hear more, Jay. Please send us a DM or reach us 24/7 at 800-513-7678.
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Frost Bank
@FrostBank
7 years
@asapheff
<3
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Shawn Tewelde
@Dibrini
7 years
@FrostBank
I heard your customer service is just as crappy as it was 149 years ago.
#FrostBank
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Frost Bank
@FrostBank
7 years
@Dibrini
We'd be glad to reach out to hear more and clear up any questions, Shawn. Send us a DM or give us a call directly at 800-513-7678.
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Cabeza de Fella Vaca
@JRCerasuolo
7 years
@FrostBank
Did you provide cookies and water then...probably not so it HAS improved! Thanks for being awesome!
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Nick
@nickaqueerius
7 years
@FrostBank
Um you're performing customer service on a social media app born in 2006. I'm pretty sure it's at least changed a little...
#adweak
#badcopy
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