1/ Weβre thrilled to be backing
@AwesomeQA
! They are revolutionizing customer support with innovative AI solutions while redefining knowledge management by automatically providing users with consolidated information. π¨βπ»
π£ Exciting News! AwesomeQA has raised $2.8 million to build community management solutions for Web3! ππ€
Hereβs why we are building the operating system for communities powered by AI.
Thread π§΅π
2/ Information about products is scattered across numerous platforms. Users often have to navigate through different community channels such as Discord /Telegram and project docs to find the info they need. This problem needs to be solved to onboard the next billion web3 users.
3/ With GPT-4 based answers that use both website documentation, PDFs, and previous answers in the community,
@AwesomeQA
provides users the answers to questions within the community interface!
4/ Recently
@Scroll
became a customer of AwesomeQA. Users saw huge improvement in customer support:
- Response times were reduced by 76%.
- Questions were answered with 98% accuracy and 24/7 uptime.
@AwesomeQA
was able to replace the work of 3 full time community managers! π
5/
@AwesomeQA
has ambitious goals of becoming an operating system for communities β offering businesses a seamless platform to build, support & grow their communities.
Weβre excited at the potential of
@AwesomeQA
revolutionizing customer support & are eager to see them grow.